I like the subs. I did not like the service. The staff appears unfriendly and looks like they despise you. Won't go there again.
Selver Habbo
Great customer service and fresh food love this place I definitely recommend them.
Joseph Tedesco
I’ve been coming to this firehouse for quite some time now. (Around 3 years) I’m assuming they are under new management bc the last 4 times I’ve visited I’ve literally had some of the best tasting/clean presented subs I’ve ever tasted. Same guy has been making my subs the last few times. I don’t know his name but I’ll get it next time and give him a shout out. He deserves it!!
Taylor E.
This used to be a great restaurant. It used to be run by outstanding, intelligent individuals. I could be wrong, but I think it was recently bought out. It's now run by crappy people. I'm pretty sure they spit in my food. Every time I go in there to pick up or order, they are always on their cell phone and have very poor attitudes.
Kristen B.
We were looking for a place to get something simple for a late supper to take back to our hotel, we live 7 hours away. After checking several places on yelp, we decided on this place, most places were closing at 9pm and it was around 8:50. This Sterling Heights location showed a closing time of 10pm on yelp. We drove to the location only to find the open sign not on. There was a worker inside and lights on, we thought maybe they forgot to turn the sign off. So we tried the door, it was locked. The hours posted on the door said 10. I get that places close early sometimes, but then update the hours on yelp or your website. Disappointing to pick a place and then drive there only for it to be closed, especially when traveling and relying on sites like yelp to help you out. So don't bother wasting your drive, this place may not be open.
Heidi Allison Shane
We had a small birthday party Sunday. Ordered over 40 sandwiches and salad. Service was exceptional and the food delicious. Everyone, including the children raved. Thank you for making our party special.
lorinette clark
This was my first and last time eating Firehouse subs. I ordered online. They didn't have all of the toppings in, no big deal but my order was not even started. The sandwiches were not good. The wait time for online order was an additional 35 minutes from time provided in the app.
Salvatore Manzo
Food was OK, service sucked. If you plan on eating there allow about 90 minutes for a sub.
Mark Kthar
Horrible wait time. Good thing these guys aren't fire fighters or the fire would always win. Unfortunately, the response time at this location is slower than any other location and I have been to this location on multiple occasions. Workers are not time efficient at all. I highly recommend if you dont want to waste your day waiting for one meal then go somewhere else or at least a different location. This location is a joke
Something about their club on a sub. I don’t ever choose club sandwich’s anywhere. But this one is addicting. Good brownies and cookies also.
Andréa Melo
I honestly don't know why ppl like this. Got a ham & cheese this sweet ham all I can tasty is sweetness and bread. The cheese is so thin I can see through it i thought it was paper in the middle. Geez you ppl have no idea how to make an actual sub
Brandy Phillips
I was excited to try Firehouse for the first time until I walked in to pickup my online order and not one of the employees was wearing a mask. I stood there and watched as talked over my food with no mask during a pandemic! That was disappointing.
Li Sac
First time eating a Firehouse Sub. I had a Club sandwich. It was really tasty. I ate in the shop. It was clean and decorated really nice for Christmas. Fast and friendly service by Eric.
I like the subs. I did not like the service. The staff appears unfriendly and looks like they despise you. Won't go there again.
Great customer service and fresh food love this place I definitely recommend them.
I’ve been coming to this firehouse for quite some time now. (Around 3 years) I’m assuming they are under new management bc the last 4 times I’ve visited I’ve literally had some of the best tasting/clean presented subs I’ve ever tasted. Same guy has been making my subs the last few times. I don’t know his name but I’ll get it next time and give him a shout out. He deserves it!!
This used to be a great restaurant. It used to be run by outstanding, intelligent individuals. I could be wrong, but I think it was recently bought out. It's now run by crappy people. I'm pretty sure they spit in my food. Every time I go in there to pick up or order, they are always on their cell phone and have very poor attitudes.
We were looking for a place to get something simple for a late supper to take back to our hotel, we live 7 hours away. After checking several places on yelp, we decided on this place, most places were closing at 9pm and it was around 8:50. This Sterling Heights location showed a closing time of 10pm on yelp. We drove to the location only to find the open sign not on. There was a worker inside and lights on, we thought maybe they forgot to turn the sign off. So we tried the door, it was locked. The hours posted on the door said 10. I get that places close early sometimes, but then update the hours on yelp or your website. Disappointing to pick a place and then drive there only for it to be closed, especially when traveling and relying on sites like yelp to help you out. So don't bother wasting your drive, this place may not be open.
We had a small birthday party Sunday. Ordered over 40 sandwiches and salad. Service was exceptional and the food delicious. Everyone, including the children raved. Thank you for making our party special.
This was my first and last time eating Firehouse subs. I ordered online. They didn't have all of the toppings in, no big deal but my order was not even started. The sandwiches were not good. The wait time for online order was an additional 35 minutes from time provided in the app.
Food was OK, service sucked. If you plan on eating there allow about 90 minutes for a sub.
Horrible wait time. Good thing these guys aren't fire fighters or the fire would always win. Unfortunately, the response time at this location is slower than any other location and I have been to this location on multiple occasions. Workers are not time efficient at all. I highly recommend if you dont want to waste your day waiting for one meal then go somewhere else or at least a different location. This location is a joke
very slow service. never coming here again
Restaurantji Recommends
Something about their club on a sub. I don’t ever choose club sandwich’s anywhere. But this one is addicting. Good brownies and cookies also.
I honestly don't know why ppl like this. Got a ham & cheese this sweet ham all I can tasty is sweetness and bread. The cheese is so thin I can see through it i thought it was paper in the middle. Geez you ppl have no idea how to make an actual sub
I was excited to try Firehouse for the first time until I walked in to pickup my online order and not one of the employees was wearing a mask. I stood there and watched as talked over my food with no mask during a pandemic! That was disappointing.
First time eating a Firehouse Sub. I had a Club sandwich. It was really tasty. I ate in the shop. It was clean and decorated really nice for Christmas. Fast and friendly service by Eric.
Great food great staff thank you for lunch today