Whoever was working Friday March 1st (closing shift) NEEDS to get checked. They were being EXTREMELY rude - no manners whatsoever. First of all, they shut down the ice cream machine 1 HOUR before closing. And then they have the audacity to say "I didn't want to make the shakes but I made them anyway so you don't call corporate". Okay. And lastly, the shakes and drinks were ABSOLUTELY horrible. They tasted like they were swept off the floor. This location needs SERIOUS improvements!
Atmosphere: 1
Food: 1
Service: 1
Ian Miller
Absolutely horrible experience overall. Y'all should be embarrassed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili Cheese Coney, Tots
Marco
I would give this 0 stars if there was an option, this is absolutely one of the worst customer service I have ever experienced. Food took about 30 minutes to be given to me, they forgot my tenders that I ordered, burger tasted bland and forgot to make one of them double. I mean seriously, 30 minutes for this? Unacceptable. Never coming back again.
Atmosphere: 1
Food: 1
Service: 1
Nicolette Tapert
first time my son was ever here. burgers are huge and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Popcorn Chicken Mozzarella Sticks Onion Rings and Fries
I just drove thru and grabbed a double cheeseburger.
Food: 3
Recommended dishes: Cheeseburger
Dennis Collis
Awful. Tried placing an order through DoorDash only to be cancelled. Decided to call and ask what was going on, person on the phone spoke very rudely to me when I just wanted to figure out if I could place and order or not. Food is alright, but the customer service is absolutely poor.
Food was a bit more greasier and wasn't as hot as should have
Atmosphere: 4
Food: 3
Service: 3
Christine Brown
Very horrible experience I understand places being short staffed but you can at least be polite to customers I ordered my food and a worker walked to car and stood there with an attitude confused I asked what was wrong and a worker named Selena stated 44 and some change with an attitude then proceeded to walk out give me my recipes and say u owe more money just super unprofessional and rude not to mention I sat in line for 35 mins do not come to this location very unprofessional
Atmosphere: 1
Food: 1
Service: 1
Alicia T
The wait time here is HORRIBLE!!! Don't expect to wait any thing less than 30 minutes for your food.
Service: 1
ashleylynn1287
What food we were given was good. They didn't listen and put requested items on sone of the sandwiches (asked for no mayo, they put mayo on it). They didn't give us our two fries and one tot. My husband knocked on the doors and windows to get their attention and they just started at him. I called them, they out me on "hold" aka they out the phone down. I listened to someone yelling in the back ground for 4 minutes before I hung up. Never got a hold of someone for the rest of our food. This was after waiting roughly 20 minutes for our burgers to come out. It is worth mentioning that we were the only car in drive through and there were no cars parked at the speaker for self sericce. This was the worst customer service I've experienced in a long time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger
Ty Mo (Feeding the soul)
Ordered 2 Dragon fruit rechargers. There was mold in my drinks from the pop nozzles.I called the restaurant to complain, and the MANAGER said I was concerned when I made it, but it was just the nerds.NO, the nerds do not turn into soggy mold. They stay crunchy. I ordered before this drink 100 times before.I also have worked in fast food (with the owner of this fine place....) they are not cleaning out the nozzles correctly.The manager should be ashamed.Wasted 18$ on 2 drinks. But at least I didn't drink it.
Food poisoning
Food: 1
Not so
Atmosphere: 3
Food: 3
Service: 3
Whoever was working Friday March 1st (closing shift) NEEDS to get checked. They were being EXTREMELY rude - no manners whatsoever. First of all, they shut down the ice cream machine 1 HOUR before closing. And then they have the audacity to say "I didn't want to make the shakes but I made them anyway so you don't call corporate". Okay. And lastly, the shakes and drinks were ABSOLUTELY horrible. They tasted like they were swept off the floor. This location needs SERIOUS improvements!
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible experience overall. Y'all should be embarrassed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili Cheese Coney, Tots
I would give this 0 stars if there was an option, this is absolutely one of the worst customer service I have ever experienced. Food took about 30 minutes to be given to me, they forgot my tenders that I ordered, burger tasted bland and forgot to make one of them double. I mean seriously, 30 minutes for this? Unacceptable. Never coming back again.
Atmosphere: 1
Food: 1
Service: 1
first time my son was ever here. burgers are huge and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Popcorn Chicken Mozzarella Sticks Onion Rings and Fries
Great!!
Atmosphere: 5
Food: 5
Service: 5
Shakes are great, food tastes old!
Food: 3
Service: 4
Recommended dishes: Coney Dog, Cheeseburger, Pickles
I just drove thru and grabbed a double cheeseburger.
Food: 3
Recommended dishes: Cheeseburger
Awful. Tried placing an order through DoorDash only to be cancelled. Decided to call and ask what was going on, person on the phone spoke very rudely to me when I just wanted to figure out if I could place and order or not. Food is alright, but the customer service is absolutely poor.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Food was a bit more greasier and wasn't as hot as should have
Atmosphere: 4
Food: 3
Service: 3
Very horrible experience I understand places being short staffed but you can at least be polite to customers I ordered my food and a worker walked to car and stood there with an attitude confused I asked what was wrong and a worker named Selena stated 44 and some change with an attitude then proceeded to walk out give me my recipes and say u owe more money just super unprofessional and rude not to mention I sat in line for 35 mins do not come to this location very unprofessional
Atmosphere: 1
Food: 1
Service: 1
The wait time here is HORRIBLE!!! Don't expect to wait any thing less than 30 minutes for your food.
Service: 1
What food we were given was good. They didn't listen and put requested items on sone of the sandwiches (asked for no mayo, they put mayo on it). They didn't give us our two fries and one tot. My husband knocked on the doors and windows to get their attention and they just started at him. I called them, they out me on "hold" aka they out the phone down. I listened to someone yelling in the back ground for 4 minutes before I hung up. Never got a hold of someone for the rest of our food. This was after waiting roughly 20 minutes for our burgers to come out. It is worth mentioning that we were the only car in drive through and there were no cars parked at the speaker for self sericce. This was the worst customer service I've experienced in a long time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger
Ordered 2 Dragon fruit rechargers. There was mold in my drinks from the pop nozzles.I called the restaurant to complain, and the MANAGER said I was concerned when I made it, but it was just the nerds.NO, the nerds do not turn into soggy mold. They stay crunchy. I ordered before this drink 100 times before.I also have worked in fast food (with the owner of this fine place....) they are not cleaning out the nozzles correctly.The manager should be ashamed.Wasted 18$ on 2 drinks. But at least I didn't drink it.
Atmosphere: 1
Food: 1
Service: 1