Jimmy John's

1294 W South Airport Rd, Traverse City
(231) 935-9355

Recent Reviews

Kim Riley

I order from here at least once a week.Their new delivery driver has the personality of a wet noodle.I ordered today at 11:40 a.m., it was delivered to the wrong address over an hour later. I had to call twice to find out when/where I was going to get my sandwich.I finally got my sandwich at 1:00 p.m. with NO APOLOGY FROM THE WET NOODLE.And, they never offered any kind of refund/discount on a future purchase due to the lateness of my sandwich. Even though the guy I talked to said they would make it "right".

Atmosphere: 4

Food: 5

Service: 1

DAVE DOWNEY

Great subs

Food: 5

Service: 5

Andrew Besser

Great food great

Atmosphere: 5

Food: 5

Service: 5

kelly novak

The worst Jimmy John's I ever have eaten. Employees were nice but the sandwiches WERE AWFUL!! I ordered 2 subs and THE BREAD WAS HARD AS A BRICK ON BOTH SUBS!! That's what I love about JJ is the soft fresh bread u take pride in as a company. I normally don't do reviews but this time I had to. I paid way to much of my hard working $$ for stale day old HARD BREAD!! This was 1st time here as I recently moved to Northern Michigan from down state. Don't think I'll come back to this one. Not risking my $$ on stale hard bread.

Atmosphere: 5

Food: 1

Service: 5

Sharon Brumbill

I am not real familiar with their ordering, they were in such a rush they never asked what I would like on it. Sandwich was made before I had time to pay.

Atmosphere: 4

Food: 4

Service: 4

Kathryn Clark

Great sandwiches and pasta salads. Sign up on their customer app. Earn free sandwiches!

Atmosphere: 4

Food: 5

Service: 4

Mason

Always great service and food, but what happened to freaky fast?

Atmosphere: 5

Food: 5

Service: 4

robert brightsman

Enjoyed the food was very good and they do have indoor seating

Atmosphere: 5

Food: 5

Service: 5

The Mega Reviewer

My first experience was awful when I asked them to not add certain stuff because of allergies. They argued they weren’t allowed to make the sandwiches any different and I had to get everything on it despite allergies. I assumed it was just someone having a bad day and went back months later to try again. My second visit was just as bad. They were even more rude when I tried to ask for them not put certain stuff on the sandwich. Both times they did make the sandwich the way I wanted so no one would need to take a trip to the hospital but they just threw the sandwiches messily together with very little on it. Might as well have just ordered bread….I quit going after that.

Leslie Casperson

Best men's bathroom ever! Go check it out!! Very entertaining!

Leo Oram

First time trying JJs.My sandwich was ready before I even walked to the end of the counter. Freakishly FastThe tuna was hearty and tasty and not 1/2 tuna 1/2 mayo.Everyone was cool, as if they liked their job.Overall great experience.

Atmosphere: 5

Food: 5

Service: 5

Static l.

when i got my food delivered and threw my food on the stairs and didn't hand it to me took about an hour to get my food

Andrew Elston

Wasn't overly enthused with the quality of customer service. Food tasted good just wish the sandwiches didn't have aassive handful of lettuce thrown and I do mean thrown at them

Jennie Block

Girl with color in her hair is not nice at register. She was extremely rude to the person before us.

Atmosphere: 3

Food: 5

Service: 1

Yalc Kcin

5/5 stars.We ordered online. Got there and grabbed our sandwiches. They were good like always. Jimmy John's is always a good choice.

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