Delivery order was accidentally screwed up, the manager took it upon himself to replace the order and include a free Pepsi for the inconvenience as well delivery. Awesome people, great customer service!
Atmosphere: 5
Food: 5
Service: 5
Dan B
Ordering over the phone was weird, it was a call center. Staff at the store were friendly, the curly pepperoni pizza was very good.
Atmosphere: 5
Food: 5
Service: 5
Emily Faught
I unfortunately need to edit my review from 5 stars to just 3, as under new ownership this Papa Johns seems to be lacking 75% of the deals they used to have. I used to get a XL pepperoni pizza under a promotion deal for $13.99; and because of that price I ordered nearly every other week. Now this deal doesn't even exist unless you want to try whatever new, weird crust option they have. Without this deal and given current inflation, I can no longer afford to eat here. Please for the love of pizza bring back the deals that every other Papa John's in America seems to have except TC's.PREVIOUS REVIEW JAN 2024: Probably the best Papa Johns location I have been to. Always providing service with a smile and I've never had an order come back wrong or missing something; and I think that's rather impressive given I've ordered from here A LOT. One of my go-to pizza spots in town when I want something affordable and delicious.
Atmosphere: 5
Food: 5
Service: 4
Jen Wilk
Great food! Great service from Amy and the workers. Love tis place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large the Meats Pizza, Papadias
Sugar Beach
Delicious Pizza. The customer service especially from Amy is outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Five Topping & Specialty Pizza
Jeffery DiRosa
The pizza and service was great!
Atmosphere: 5
Food: 5
Service: 5
Ethan M
I ordered over DoorDash only for my dasher to get told that there is a two hour wait. I called around 40 minutes later only for the worker to chew me out for interrupting her. I don’t know what’s going on in that store but she was on the verge on a breakdown. I wish these workers would blame the poor management instead of the customers.
Atmosphere: 3
Food: 3
Service: 1
Tim Hooper
Recently under new management. Amy the new manager is a great addition to the team. Lots of please and thank yous between her and her crew.
Thank you for the fundraiser (and the tasty papa dillas and sodas!). We are so grateful to you all for what you did!
Atmosphere: 5
Food: 5
Service: 5
Jodie Brandt
Fast, hot, and friendly!
Atmosphere: 5
Food: 5
Service: 5
Ken BSD
Traverse City location has an outstanding staff. They saved the day!
Atmosphere: 5
Food: 5
Service: 5
Katie Chambers
I came in to pick up my son‘s birthday dinner and the woman that worked tonight (1/4/24) There was so awesome and super nice. I really appreciate it.
Atmosphere: 5
Food: 5
Service: 5
Matt Frankle
Very good. Staff was new so there was a slight delay, but that’s to be expected. You could tell they were putting a lot of effort into their work. Food was delicious, even gave an extra dipping sauce for the slight delay. All round very good experience! Will definitely continue coming here!
Great service and fast delivery. Awesome!!
Atmosphere: 5
Food: 5
Service: 5
awful experience, just really wouldn't recommend.
Atmosphere: 1
Food: 1
Service: 1
Delivery order was accidentally screwed up, the manager took it upon himself to replace the order and include a free Pepsi for the inconvenience as well delivery. Awesome people, great customer service!
Atmosphere: 5
Food: 5
Service: 5
Ordering over the phone was weird, it was a call center. Staff at the store were friendly, the curly pepperoni pizza was very good.
Atmosphere: 5
Food: 5
Service: 5
I unfortunately need to edit my review from 5 stars to just 3, as under new ownership this Papa Johns seems to be lacking 75% of the deals they used to have. I used to get a XL pepperoni pizza under a promotion deal for $13.99; and because of that price I ordered nearly every other week. Now this deal doesn't even exist unless you want to try whatever new, weird crust option they have. Without this deal and given current inflation, I can no longer afford to eat here. Please for the love of pizza bring back the deals that every other Papa John's in America seems to have except TC's.PREVIOUS REVIEW JAN 2024: Probably the best Papa Johns location I have been to. Always providing service with a smile and I've never had an order come back wrong or missing something; and I think that's rather impressive given I've ordered from here A LOT. One of my go-to pizza spots in town when I want something affordable and delicious.
Atmosphere: 5
Food: 5
Service: 4
Great food! Great service from Amy and the workers. Love tis place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large the Meats Pizza, Papadias
Delicious Pizza. The customer service especially from Amy is outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Five Topping & Specialty Pizza
The pizza and service was great!
Atmosphere: 5
Food: 5
Service: 5
I ordered over DoorDash only for my dasher to get told that there is a two hour wait. I called around 40 minutes later only for the worker to chew me out for interrupting her. I don’t know what’s going on in that store but she was on the verge on a breakdown. I wish these workers would blame the poor management instead of the customers.
Atmosphere: 3
Food: 3
Service: 1
Recently under new management. Amy the new manager is a great addition to the team. Lots of please and thank yous between her and her crew.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Thank you for the fundraiser (and the tasty papa dillas and sodas!). We are so grateful to you all for what you did!
Atmosphere: 5
Food: 5
Service: 5
Fast, hot, and friendly!
Atmosphere: 5
Food: 5
Service: 5
Traverse City location has an outstanding staff. They saved the day!
Atmosphere: 5
Food: 5
Service: 5
I came in to pick up my son‘s birthday dinner and the woman that worked tonight (1/4/24) There was so awesome and super nice. I really appreciate it.
Atmosphere: 5
Food: 5
Service: 5
Very good. Staff was new so there was a slight delay, but that’s to be expected. You could tell they were putting a lot of effort into their work. Food was delicious, even gave an extra dipping sauce for the slight delay. All round very good experience! Will definitely continue coming here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Crust Pizza, Knots