We came in to order around 4:30 PM so just prior to when it starts getting busy for dinner. We stood at the counter and waited 35 minutes. I’m not kidding 35 minutes before somebody asked if we could be helped. It’s like we weren’t even there. Hi Doordash, so I am in there quite a bit and I see what’s going on. There is absolutely no management presence there and it’s out of control employees not doing their jobs and not caring.
Tanner Parker
Chicken sandwich had a tiny patty. There was no ketchup left, and the mustard was completely out. The drink machine was out of a lot of drinks too.
Atmosphere: 3
Food: 2
Service: 3
Felipe González C.
A little expensive..
Atmosphere: 5
Food: 5
Jody B
Very satisfied with customer service keep up the good work
Courtney Hood
Ordered a PLAIN double pretzel baconator. Got it through drive through, check it and it wasn't plain. Went back through and got it fixed, after getting an attitude from the guy taking the orders... Drove all the way home. Took my first bite and BOTH burger patties were RAW!!! Every time I go there they mess my food up or give me raw meat! I'm done giving them my business!
Food: 1
Service: 1
C G
Worst breakfast burritos !Waited 15 minutes for 2 items !Staff was horrible!Corporate needs to clean house at this location! I will let them know!
Atmosphere: 1
Food: 1
Service: 1
Courtney DeVore
The food was good and the service was quick and friendly. You are not just a number here. I like that.
Atmosphere: 4
Food: 4
Service: 4
troyrufus
$3 breakfast? My morning was made
Atmosphere: 1
Food: 4
Service: 3
Sarah Harris
I ordered a baconator and only got one piece of bacon on my baconator. I missed half my order had to go back to see if they can go get it. I am every time I order a baconator I only get one piece of bacon smothered with everything else, but only one piece of bacon and a baconator. It was supposed to be a double bacon air and I got one. Patty, not happy at all. Every single time I am done with the Wendy's here in traverse City.
Atmosphere: 1
Food: 1
Service: 3
Jen Cullimore
I have stopped here three separate times and three times out of three they have messed up my order and or forgotten something check your food before you leave !
Me and my friend were on our way through and decided we should stop at Wendy’s since it’s pretty good up north. Stopped here and waited at least 20+ minutes without any acknowledgment to our existence. We were told by one of the employees he would be with us in a minute and proceeded to pace back and forth through out the kitchen doing nothing productive at all. I get that they are understaffed but they aren’t even trying. There is clearly a lack of any proper management and something needs to be done.
Atmosphere: 1
Food: 1
Service: 1
toofakind414
The workers were nice, but very slow service.
Kathryn Clark
When you don't feel like making chili, they always have it ready!Kid-friendliness: The kids love the nuggets, fries, and a frosty. I'm more partial to the chili and a salad. Or a Supreme baked potato!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S French Fries, Wendy’S Chili, Wendy’S Baconator Jr Bacon Cheeseburger and Big Bacon Classic, Chili, Plain Baked Potato, Wendy's Fresh-Made Salads
Chris C
First order, did not receive what was ordered... They were kind to comp me another meal. Went and got the second meal, and it was wrong again. They can't tell the difference between a bacon cheeseburger and the Baconator. Not going for the 3rd
Atmosphere: 1
Food: 1
Service: 1
Maegan Koch
The girl there kinda sucks. The sandwich isn't as good and their prices have gone up. Used to have 3 pieces of bacon now its only two on their maple bacon chicken
We came in to order around 4:30 PM so just prior to when it starts getting busy for dinner. We stood at the counter and waited 35 minutes. I’m not kidding 35 minutes before somebody asked if we could be helped. It’s like we weren’t even there. Hi Doordash, so I am in there quite a bit and I see what’s going on. There is absolutely no management presence there and it’s out of control employees not doing their jobs and not caring.
Chicken sandwich had a tiny patty. There was no ketchup left, and the mustard was completely out. The drink machine was out of a lot of drinks too.
Atmosphere: 3
Food: 2
Service: 3
A little expensive..
Atmosphere: 5
Food: 5
Very satisfied with customer service keep up the good work
Ordered a PLAIN double pretzel baconator. Got it through drive through, check it and it wasn't plain. Went back through and got it fixed, after getting an attitude from the guy taking the orders... Drove all the way home. Took my first bite and BOTH burger patties were RAW!!! Every time I go there they mess my food up or give me raw meat! I'm done giving them my business!
Food: 1
Service: 1
Worst breakfast burritos !Waited 15 minutes for 2 items !Staff was horrible!Corporate needs to clean house at this location! I will let them know!
Atmosphere: 1
Food: 1
Service: 1
The food was good and the service was quick and friendly. You are not just a number here. I like that.
Atmosphere: 4
Food: 4
Service: 4
$3 breakfast? My morning was made
Atmosphere: 1
Food: 4
Service: 3
I ordered a baconator and only got one piece of bacon on my baconator. I missed half my order had to go back to see if they can go get it. I am every time I order a baconator I only get one piece of bacon smothered with everything else, but only one piece of bacon and a baconator. It was supposed to be a double bacon air and I got one. Patty, not happy at all. Every single time I am done with the Wendy's here in traverse City.
Atmosphere: 1
Food: 1
Service: 3
I have stopped here three separate times and three times out of three they have messed up my order and or forgotten something check your food before you leave !
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Me and my friend were on our way through and decided we should stop at Wendy’s since it’s pretty good up north. Stopped here and waited at least 20+ minutes without any acknowledgment to our existence. We were told by one of the employees he would be with us in a minute and proceeded to pace back and forth through out the kitchen doing nothing productive at all. I get that they are understaffed but they aren’t even trying. There is clearly a lack of any proper management and something needs to be done.
Atmosphere: 1
Food: 1
Service: 1
The workers were nice, but very slow service.
When you don't feel like making chili, they always have it ready!Kid-friendliness: The kids love the nuggets, fries, and a frosty. I'm more partial to the chili and a salad. Or a Supreme baked potato!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S French Fries, Wendy’S Chili, Wendy’S Baconator Jr Bacon Cheeseburger and Big Bacon Classic, Chili, Plain Baked Potato, Wendy's Fresh-Made Salads
First order, did not receive what was ordered... They were kind to comp me another meal. Went and got the second meal, and it was wrong again. They can't tell the difference between a bacon cheeseburger and the Baconator. Not going for the 3rd
Atmosphere: 1
Food: 1
Service: 1
The girl there kinda sucks. The sandwich isn't as good and their prices have gone up. Used to have 3 pieces of bacon now its only two on their maple bacon chicken
Atmosphere: 3
Food: 3
Service: 3