Jimmy John's

3083 Rochester Rd, Troy
(248) 720-2444

Recent Reviews

Ron Markovitch

These wizards running the lunch shift always have my sub made before I'm even done paying. Incredible.

Atmosphere: 5

Food: 5

Service: 5

Jo Brown

Friendly Swift Accurate and cleanParking: Nice to park right outside the store and run in

Atmosphere: 5

Food: 5

Service: 5

Sheridah Cottingham

After waiting for about 30 minutes plus, I caught up to the store. I spoke with the manager who's over the entire operation and he informed me that their delivery is on on a Sunday and it's not supposed to be and he will have someone come and deliver my food to me. That's no problem we all make mistakes. I offered to come pick the food up and I'll just be refunded my tip and the delivery fee and he claimed that he had no other way of refunding me my money for the delivery fee and the tip and he would just send someone to drop the food off. I said okay, and I'll let it go. I then receive my food and it's dry. It had lettuces, chicken, and very little tomato. It looked as though they slice a piece of tomato off, cut it in half, and put one on one half of the sandwich and the other on the other half. There was no ranch dressing or any type of dressing on my sandwich. My drink looked as though it was made when I first ordered it so it was no ice when I received it. It was horrible to say the least.

Food: 1

Service: 2

Breezy B.

my coworker ordered from here and the person that delivered it smelled so horrible that the whole office smells main floor and up stairs, the person driving the electric blue jeep needs better hygiene that's not only embarrassing but really disgusting to send somebody out delivering with body funk that's smells worse then a rotting corpse. please talk with your employees.

Munna Kawsar

I just work in the next door,employess are very friendly and helpful.

Service: 5

First Last

Ordered delivery on the app, requested to be left at door, driver pounded on front door and complained that there was no tip left on the app, told him that I leave a tip after based on how the delivery goes, but he would not be receiving one based on the way he was acting. Had me sign receipt and immediately after ripped it up, tossed it to the ground and stomped back to his car.

Food: 5

Service: 1

Foodie Bhai

I just work in the next door,employess are very friendly and helpful.

Brian Lynch

Hour and 40 minutes from when I placed order to when received

Viyan Sutton

Stopped for a quick bite and the service was fast. Food tasted fresh.

Atmosphere: 5

Food: 5

Service: 5

carol woodard

I ordered a large Party Box online for a family gathering with lots of picky eaters. Every sandwich was made perfectly and tasted great!

Food: 5

Rebecca R.

It was SO FAST! And so clean, and the people were as friendly as I remember JJ's always being in my college town. Sandwich was made perfectly and just so FAST! Fresh and consistently great.

Xaina Fairy

I ordered my sandwich for delivery and it arrived without part of my order. When I called to have the rest of my order delivered they said their driver had left for the day and they could not deliver my food. Unacceptable.

Stephen Halleck (SHalleck)

Fast, accurate, and tasty... Exactly what Jimmy John's is supposed to be.

Heather Hamilton

Joc & Charles at the Big Beaver & Rochester location are AWESOME!!!! Fabulous customer service, super fast service and very friendly.It's hard to find any of these, let alone all three. Keep up the great work gentlemen!!!The food has always been great but the service makes me want to come back again and again!!! You guys rock!!!

Nik Djokic

Always great when I have minimal time for lunch.

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