Panera Bread

390 W 14 Mile Rd, Troy
(248) 616-0116

Recent Reviews

Sandra Schnars

Received the wrong order. Superior misunderstood i wanted my original meal not a refund. waited over 10 minutes for correct order which I had to do a 3rd time. Meal was ok but why did I have to order it 3 times. My friend was with me she felt bad about me not eating with

Atmosphere: 2

Food: 1

Service: 1

spencer hill

Sandwich was very good and the prices make

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chipotle Chicken Scrambled Egg & Avocado on Ciabatta

Mike Nichols

If you cannot properly staff your business, then I suggest closing it down. We waited for an obscene amount of time for a pick up order. Stop wasting everyone’s time and pay people living wages or just quit. Never eating here again.

Atmosphere: 1

Food: 2

Service: 1

Tonia Keefer

The worst location with the poorest service I have ever encountered. Disgusting.

Atmosphere: 1

Food: 1

Service: 1

Olga Schmidt

Very clean and cozy. I am a big fan of Paneras cafe lattes and chicken avocado sandwiches. The soups are always good too. Enjoyed the French onion soup in the bread bowl. Pretty friendly and fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sourdough Bread Bowl

dannyfasthands

First time at this location and went to the drive thru. They had me waiting over 20-30 minutes for a you pick 2 order. Meanwhile sitting in the drive thru I had 3 different workers ask me what my order was. They don’t know what the hell they doing in there asking me 3 times what my order was and making me wait 20+ min in the drive thru is crazy I could’ve went in there and made it my damn self

Atmosphere: 1

Food: 1

Service: 1

Michael Hayward

Workers are super

Service: 5

Spawk

The food was awesome and great service but the dishes were dirty and unclean. Old food and goop were all over my plate, bowl, and

Atmosphere: 2

Food: 5

Service: 5

Kris Kelly

Broccoli cheddar soup in a bread bowl! It's the best!

Atmosphere: 4

Food: 5

Service: 5

Jessica Robbins

I stopped in for a quick lunch with my sister in law and when I say I’ve never had such poor attitudes in a restaurant, I mean it. Extremely rude staff; I’m not sure if they need to apply somewhere else but it was super disappointing.

Service: 1

karina verdugo

Sorry, my order for Uber eats was not successful, that's why I asked for a refund. They delivered it in the wrong direction.

rena

One of the workers, Abigail was very helpful and friendly. I enjoyed her service and she recommended me a good option because this is my first time coming here as a tourist in michigan! Good company too!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar Soup

Gabrielle S.

Cleanliness gets a "0"--both for the dining area and the bathrooms. There's garbage on the floors of the dining area, there's no paper towel in the bathroom resulting in wet unsafe floors. The counter tops and seats had not been wiped down. There were crumbs and dried food on tables. If you are going to come here, go through the drive through so you don't lose your appetite.

Jo Powers

I used Panera online delivery service for the first time today. I am so impressed. I ordered a cookie selection for my friend who lost a son a couple of days ago. Panera promptly delivered the box of cookies to her porch. The online process was extremely easy to navigate. Thank you, Panera!

Atmosphere: 5

Food: 5

Service: 5

Salm Warda

Came in one day with my parents to enjoy a soup and use the WiFi to do math homework for Pre-Calculus. My dad ordered 2 cups of chicken noodle soup and when they were served to us, my soup was filled with broth with hardly anything inside of it, there was at best 3 noodle in the whole cup. When my dad asked the cook to put more, the guy in the kitchen refused to do so and we just decided to return the entire order for a full refund. I’m tremendously disappointed at the service of this restaurant, tremendously sickening. If I could give a 0 star rating for service, I would in a heart beat.

Atmosphere: 4

Food: 2

Service: 1

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