Starbucks

2800 West Big Beaver Road Somerset, North Mall, Troy
(248) 649-5040

Recent Reviews

Sierra Wing

Long wait

Jara Gionson

0 stars the girl that made caffe late it was terrible!! Bad communication doesn't put creamy noooothing i have alw bay here,but not more loool iam sorry ?

Ahmed Qarmout

Ma3fan. Toz

Atmosphere: 1

Food: 1

Service: 1

Zihan Kabir

A Cristal clear answer, they are haters, they hate some people who’s from different religion!!!!

Atmosphere: 1

Service: 1

Mohima Rahman Sunny

They took long time to take order make food/drink, they not nice??

Service: 1

arrell safhi

Working here is totally unfair. Certqin management doesn't believe in what the person has

Atmosphere: 1

Food: 1

Service: 1

Tonya Davidson

Great environment and very clean. Everyone is very friendly and tries their best in rush. For the person I saw below that said there was a fly in food case lol I js wanted to say that’s literally the display they don’t actually sell those items and DUH there will be a fly when there’s food on any display anywhere because it’s not actually going to be eaten. They don’t ever sell items in display, only from panty or fridge so they’re very clean in how they prepare their items. I’ve been going here for a while now and it’s lovely

Atmosphere: 4

Food: 5

Service: 5

Margaret Topous

Do not buy any treats here. I found flies buzzing around their baked goods display. Very slow location and items are not made properly.

Atmosphere: 1

Food: 1

Service: 1

Slapito Burke

Great prices for all coffee

Jennifer Lin

Ordered took 45 minutes to fulfill, and one of our two drinks was forgotten and finally made after two reminders.

Atmosphere: 2

Food: 5

Service: 3

Carolyn Ricks Banks

OMG! Do not, I repeat, do not patronize @Starbucks at @Macys Somerset Collection in Troy, MI! The black girl working at 6:25pm on Saturday, July 29, 2023 was extra rude for no reason. My friend asked about her order several times, and it got to the point where she was purposely making my friend wait for her order. There wasn't a crowd, but the barista continued to say, "I'll get to your order," and proceeded to do other things and fix orders behind us. We were just standing there looking stupid while waiting for her to make the order. We eventually told her to forget the order and left.

Atmosphere: 1

Food: 1

Service: 1

Lương Phương

Good drinks but employees tend to gossip even though the line was long

Atmosphere: 3

Food: 5

Service: 3

maha manha

I was over charged. I ordered 2 large drinks they gave me 2 medium drink. I ordered chocolate cake pop. It seemed like they opened a box and gave us 1 from that bag. I wonder if it was fresh or it was already ready to be thrown in trash! I don't trust their service!!

Service: 1

sybil edwards

Great customer service, employee was very friendly, awesome coffee ☕️ I love coming here for coffee ☕️

Atmosphere: 5

Food: 4

Service: 5

V. Tambu

The lady at the checkout is very sweet and kind. I made the line with a newborn and a 3 year old and forgot to ask for a cup of water. So when I got my drinks I asked for a cup of water and the lady told me that I had to make the line again. Seriously?? For a cup of water and I just ordered?? I wasn’t asking for another drink, just WATER. I’ll never come back here.

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