Tim Hortons

507 E Big Beaver Rd, Troy
(248) 524-3100

Recent Reviews

Peter Michol

I said good morning to employees with no response whatsoever, 3 employees couldn't be bothered to at least say good morning to me or hello what is this... How do you just let people stand there like that, business has no integrity or ethics anymore people are gross America is dead!!!

Service: 1

Amie G.

Outstanding experience! The manager and staff at this location truly set the bar high. It’s evident the manager deeply cares, consistently going above and beyond for guests. A heartfelt thank you to the entire team for their exceptional service. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Tim Farnham

Ran through the drive-thru and picked up an Icetea and an apple fritter. It was quick and tasty.

Food: 4

Service: 4

Recommended dishes: Donuts

Medel Caronan

The manager here seems like has anger/attitude issue. I was refused a service. I went inside to get a coffee. The manager look at me and seems annoyed that, I was there to order. He told me that he will not give a service until he took care of all the car on the drive through. Was I suppose to wait there until all the cars on drive through stop coming? Poor customer service.

Service: 1

Mandee

Marissa/Karissa's (false name she gave, also a liar apparently, to be more descriptive she’s a fat white girl, can’t miss her) conduct was highly unprofessional. Witnessing her swear and gesture rudely at a customer was unacceptable. I've encountered her rude behavior in the drive-thru before, but this incident was beyond belief. Allowing someone with such a temperament to work here raises concerns about how she treats older customers who may require extra assistance. She's one of the most unpleasant individuals I've encountered in a service role. Clearly, customer service isn't her forte.

Atmosphere: 1

Food: 1

Service: 1

M Jab

The manager Ben is extremely kind and helpful! Thank you so much!

Atmosphere: 5

Food: 5

Service: 5

Zumman Chy

Haneen is bestHer customer service is

Atmosphere: 5

Food: 5

Service: 5

Marcus Kakos

I left my wallet at home, and my phone at the office, I left to go and get a small iced coffee and Ben the Manager let me go. I couldn't have been more grateful with his level of service and professionalism. I would highly recommend this Tim Hortons to anyone working in the area.

Atmosphere: 5

Food: 5

Service: 5

mike hamlin

Had the sausage egg and cheese bagel that was fresh and hot. The large coffee was hot, fresh and fantastic! Timbits hit the spot after a long hockey game. Go get some!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Donuts, Timbits

Mariam Elias

Ian, Ben & Kaitlyn are so respectful and kind. My coffee is ALWAYS fresh!

Service: 5

Edward Aube

Dining area was very cold.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Donuts

Omar TURAN

LOVE THEIR SERVICE, they really

Atmosphere: 5

Food: 4

Service: 5

brontide AM

ben is

Atmosphere: 5

Food: 5

Service: 5

Krishna Ventrapragada

Latte machines magically stop working after 2:00pm.. may be because all Lattes are priced at $.200 after 2.00pm. Bad business practices..

Atmosphere: 4

Food: 4

Service: 1

Rocco Squicciarini

Nice and fast and

Atmosphere: 5

Food: 5

Service: 5

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