McDonald's

7495 23 Mile Rd, Utica
(586) 254-9868

Recent Reviews

Tina Marx

UPDATE YOUR WEBSITE...NOBODY WANTS TO DRIVE TO YOUR 24 HR DRIVE THRU TO FIND OUT THAT YOUR CLOSED AT 10PM....NO WONDER YOU HAVE A 3* RATING

Katie Nacole

Food is always cold (cheese & meats cold) and old (especially fries), even when we request it made fresh. You will ask them to remove onion/pickle etc and items will still be on it.And yes, this place lives up to the "Our shake machine is broken/We don't have shakes right now" trash, even though the McBroken site says it's operational.

Atmosphere: 1

Food: 1

Service: 1

NV

They completely ignored me for 15 min the drive through

Atmosphere: 1

Food: 1

Service: 1

Duane J

The “new look” sucks.And no drink refills anymore.Burger King will take over.

Christine Healey

Went through the drive through. All of the lights where on. They said they are only doing DoorDash because there wasn't enough employees there. As I drove off I could see 6 people inside standing in a group talking. I don't know who is managing this location, but they should be fired. If I was the owner I would pissed off that not only was I loosing money and customers, but that I am paying people to stand around and loose me those customers and that money.

Atmosphere: 1

Food: 1

Service: 1

Rom Koshkaryov

Very quiet and not busy location! Just great.

Atmosphere: 5

Food: 5

Service: 5

Joseph

The food tastes really bad the McNuggets have no flavor without the sauce and the McChicken sandwich tastes like under cooked chicken not to mention that I had to what 20 minutes at the front desk just to get some water and still never got a

Atmosphere: 2

Food: 1

Service: 1

DAN HILL

I had my neighbor pick up a mc chicken for me & when i go it they had put a burger pattie on it & how do you put that on the lettuce that i never asked for...wow bunch of lazy idiots who get paid for nothing & get peoples money & not serve what they paid for !!!

Atmosphere: 1

Food: 1

Service: 1

Angela Pijanowski

Our order of three hot chocolates, and one coffee were cold. When we drove back and brought the drinks back to the front counter, not drank, our response was, “Well, there’s nothing we can do, it’s the machines fault.” Um, Wrong answer. Yhe rest of the employees in the background were snickering at the fact that we wanted our drinks replaced or our money back. Horrible customer service! Whatever happened to pleasing the customer, especially when they drive away and have to take the time out of their day and the gas in their car to return because their drinks are cold?

Atmosphere: 1

Food: 1

Service: 1

Robert J

Very rude middle eastern manager wearing a pink shirt! 1/5 go to any other restaurant in the area!!!

Atmosphere: 1

Food: 4

Service: 1

Kendall Connolly

The employees by the window were showing each other videos and dancing... it was so odd.And the guy at the window went to hand me my food and he goes " are you ready?"so weird.My friends hamburger they put extra pickles when we didn't ask for it.

Service: 1

Missy B

I love my local McDonald's! I love the employees too!

Atmosphere: 5

Food: 5

Service: 5

Megan Barney

Called and wanted to let them know mycoke tasted funky so they can adjust it for the next customer and the manager told me it was probably cause they haven’t cleaned the machine yet today. Like who admits that

Atmosphere: 3

Food: 1

Service: 2

Kimberly Murray

I was so disappointed the family sent me up there to get shakes not only was there hardly any flavor this was one of the shakes they gave me. It was supposed to be a medium there wasn’t even a small in the cup and literally mostly whip

Food: 1

Service: 3

Trinity Noel

My mc chicken looked like it was sat on before being wrapped, unfortunately didn't get a picture of that, but here's a picture of my "shamrock shake" all i taste is vanilla :/

Atmosphere: 1

Food: 1

Service: 1

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