While food and service is good the reason for my 2 star is the upcharge on the bill when paying with a card(I didn't see anything posted anywhere about a fee)and adding an automatic gratuity to someone's bill. You can NOT force people to tip that's beyond illegal it also isn't the customers responsibility to pay for the employees work that is the employers job. I didn't leave a tip because it was wrongfully add to my bill because I spent over $50 and I will continue to do this at any restaurant that forces a customer to tip. It's time for restaurants to pay THEIR employees properly.
Atmosphere: 5
Food: 5
Service: 4
Amereta Julian
The food is always wonderful, better than other local places. The service however can vary greatly. Last 2 times we ate there we had the same waitress, and she consistently forgot about us. We had to seek other employees and even the manager due to the lack of service. We will go back, just will make sure to have a different server.
Atmosphere: 4
Food: 4
Service: 2
Step Wilson
My first time here the food was pretty good and the drinks I'll be coming back soon
Atmosphere: 4
Food: 5
Service: 5
Paul Ragnoli
My wife and I went there to try it out. We both have sensitive stomachs, so we always have the mild salsa, which we ordered. However, even the mild was too spicy. Seeing as how they have 3-4 different hot sauces you could add to the salsa if you like it hot, I think they should tone the “mild” down a bit. I had severe heartburn when I got home. I hadn’t had heartburn in years.My wife ordered the tostadas which were good. I ordered the steak fajitas. They were a bit disappointing in so much as the steak was tough and the portion was small. The server was super which is why I gave it a 3.Thinking about giving it another try, but the salsa being too spicy for us, is a deal breaker. And in my opinion, if you can’t make a good fajita, it’s hard to make anything worthwhile in my book. So sorry, really wanted this to work out because of the close proximity to our house. Guess we will stick to our old place.
Katie Ryan
The wait staff was good the atmosphere was cozy but nothing about overpriced Mexican food sits well with me. Like others have commented the gratuity was automatically charged but there was still a line to add a tip once the bill came. Many people dont notice this and they tip extra on top of the overpriced Mexican food. The beans and rice are bland and the questo sauce was so processed it tasted like someone opened a jar and dumped it on the food and threw it in the microwave. I personally think the quesodillas at Taco bell taste better. Let that sink in. I was hoping this place was a restaurant I could go to once maybe twice a week. It is so overpriced I probably won't go back. Chipotle is more fresh, Aztecas tastes better and Taco Bell is cheaper. If Miguel's makes some changes maybe I'll go back. The salsa and chimicanga with shredded beef were the best things on the menu so far.
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Mexican Pizza
Shay Miller
Very good food. Look forward to going again.
Atmosphere: 5
Food: 5
Service: 5
Alan Hercula
I’ve been going here for several years and the food has always been very good. A few instances where they’ve got an order wrong, but I'm pretty easy going and don't usually sweat the small stuff.On my last visit though, I sat at the bar, ordered a margarita and a carry-out order ( my usual procedure). Everything was fine until the check showed up. Not only was a gratuity automatically added onto the bill ( for a carry-out order!), but the option to add a gratuity to the total was still on the bill with the breakdown of 15%, 18% or 20% . I do normally leave a tip, (even on a carry-out), but automatically adding it in and then asking for it a second time?!?!!!? Luckily I noticed it was added in, or I would have double-tipped,A pretty devious setup. Also, I feel a carry- out tip should be voluntary, not mandatory. I do love the food, but don’t love the billing process.
Mashu Haque
The service was good, but the food wasn’t all that. It’s equivalent to Taco Bell.Note to management; it's unprofessional for the mother of a waitress to tell customers to “take care of my baby” and “she's pregnant” or “look out for my grandbaby”
Atmosphere: 1
Food: 1
Service: 1
Vicki Kelsey
The restaurant on Ryan road is the review i will be giving. Wait Staff excellent! My 2 issues i have is that there are signs all over the place about your time limit there. My husband and I had dinner there. Do we have to hurry up and eat? Our bill was $51.00, and there was a 20% gratuity add, having worked in the restaurant business myself, I will tip more than 25%, but isn’t gratuity usually added for bigger parties? Also no where on their menu does it state 20% gratuity will be add. Needless to say we won’t be coming back. We will stick with Elcharos
Atmosphere: 1
Food: 3
Service: 5
Ryan Taylor
I love this place. I come here a couple times a month with my girlfriend for wet burritos and street tacos.
The food tasted fine. Ordered a mini burrito and a margarita/rocks. My sister ordered tacos and a margarita/rocks. We both left with massive cases of heartburn and had to stop and get something to kill the burning. Didn't help much. We were miserable for the rest of the day. The wait staff was very nice.
Atmosphere: 3
Food: 2
Service: 3
James Meek
Not bad not great. The wait staff was good and I didn't care for gratuity being added without being told it was on there. Didn't have a large group only 4 which seemed odd for gratuity to be added while feeling slightly deceived by not being told it was on there. Not likely to return but not out of the question if someone wanted to go I wouldn't say no
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Mexican Pizza
Elisabeth Bailey
Buyer beware. We have been coming to Mr. Miguel’s since they opened and until today were loyal customers. Today I noticed that the disclosure of automatically added tips for large parties/high bills had been crossed out with marker to include tip for EVERY meal. I checked my invoice and sure enough they included 20% tip. I have no problem tipping but there are no signs up, nor does the staff openly disclose what they are doing. I asked how long and it has been more than a year. More than a year I have been at least double tipping and not once has anyone ever mentioned that the tip had already been added to my bill. This was sadly my very last trip to what used to be a favorite restaurant.
Atmosphere: 1
Food: 4
Service: 1
Ric C.
Great enchiladas! Amazing margaritas! Very polite and friendly waitstaff! I will definitely be back. Maybe tonight?
Mike Pearce (Mike)
Always love the food at Miguels. They are probably one of, if not 'the', best Mexican restaurants in my area. Kids love it, and I do too. And staff is always friendly and accomodating!Just called to place a carry out order at 8:40pm, and was told they were closed. Please adjust your restaurant hours to when you stop seating, or taking orders. Not when everyone is planning on leaving. Thanks.
While food and service is good the reason for my 2 star is the upcharge on the bill when paying with a card(I didn't see anything posted anywhere about a fee)and adding an automatic gratuity to someone's bill. You can NOT force people to tip that's beyond illegal it also isn't the customers responsibility to pay for the employees work that is the employers job. I didn't leave a tip because it was wrongfully add to my bill because I spent over $50 and I will continue to do this at any restaurant that forces a customer to tip. It's time for restaurants to pay THEIR employees properly.
Atmosphere: 5
Food: 5
Service: 4
The food is always wonderful, better than other local places. The service however can vary greatly. Last 2 times we ate there we had the same waitress, and she consistently forgot about us. We had to seek other employees and even the manager due to the lack of service. We will go back, just will make sure to have a different server.
Atmosphere: 4
Food: 4
Service: 2
My first time here the food was pretty good and the drinks I'll be coming back soon
Atmosphere: 4
Food: 5
Service: 5
My wife and I went there to try it out. We both have sensitive stomachs, so we always have the mild salsa, which we ordered. However, even the mild was too spicy. Seeing as how they have 3-4 different hot sauces you could add to the salsa if you like it hot, I think they should tone the “mild” down a bit. I had severe heartburn when I got home. I hadn’t had heartburn in years.My wife ordered the tostadas which were good. I ordered the steak fajitas. They were a bit disappointing in so much as the steak was tough and the portion was small. The server was super which is why I gave it a 3.Thinking about giving it another try, but the salsa being too spicy for us, is a deal breaker. And in my opinion, if you can’t make a good fajita, it’s hard to make anything worthwhile in my book. So sorry, really wanted this to work out because of the close proximity to our house. Guess we will stick to our old place.
The wait staff was good the atmosphere was cozy but nothing about overpriced Mexican food sits well with me. Like others have commented the gratuity was automatically charged but there was still a line to add a tip once the bill came. Many people dont notice this and they tip extra on top of the overpriced Mexican food. The beans and rice are bland and the questo sauce was so processed it tasted like someone opened a jar and dumped it on the food and threw it in the microwave. I personally think the quesodillas at Taco bell taste better. Let that sink in. I was hoping this place was a restaurant I could go to once maybe twice a week. It is so overpriced I probably won't go back. Chipotle is more fresh, Aztecas tastes better and Taco Bell is cheaper. If Miguel's makes some changes maybe I'll go back. The salsa and chimicanga with shredded beef were the best things on the menu so far.
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Mexican Pizza
Very good food. Look forward to going again.
Atmosphere: 5
Food: 5
Service: 5
I’ve been going here for several years and the food has always been very good. A few instances where they’ve got an order wrong, but I'm pretty easy going and don't usually sweat the small stuff.On my last visit though, I sat at the bar, ordered a margarita and a carry-out order ( my usual procedure). Everything was fine until the check showed up. Not only was a gratuity automatically added onto the bill ( for a carry-out order!), but the option to add a gratuity to the total was still on the bill with the breakdown of 15%, 18% or 20% . I do normally leave a tip, (even on a carry-out), but automatically adding it in and then asking for it a second time?!?!!!? Luckily I noticed it was added in, or I would have double-tipped,A pretty devious setup. Also, I feel a carry- out tip should be voluntary, not mandatory. I do love the food, but don’t love the billing process.
The service was good, but the food wasn’t all that. It’s equivalent to Taco Bell.Note to management; it's unprofessional for the mother of a waitress to tell customers to “take care of my baby” and “she's pregnant” or “look out for my grandbaby”
Atmosphere: 1
Food: 1
Service: 1
The restaurant on Ryan road is the review i will be giving. Wait Staff excellent! My 2 issues i have is that there are signs all over the place about your time limit there. My husband and I had dinner there. Do we have to hurry up and eat? Our bill was $51.00, and there was a 20% gratuity add, having worked in the restaurant business myself, I will tip more than 25%, but isn’t gratuity usually added for bigger parties? Also no where on their menu does it state 20% gratuity will be add. Needless to say we won’t be coming back. We will stick with Elcharos
Atmosphere: 1
Food: 3
Service: 5
I love this place. I come here a couple times a month with my girlfriend for wet burritos and street tacos.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food tasted fine. Ordered a mini burrito and a margarita/rocks. My sister ordered tacos and a margarita/rocks. We both left with massive cases of heartburn and had to stop and get something to kill the burning. Didn't help much. We were miserable for the rest of the day. The wait staff was very nice.
Atmosphere: 3
Food: 2
Service: 3
Not bad not great. The wait staff was good and I didn't care for gratuity being added without being told it was on there. Didn't have a large group only 4 which seemed odd for gratuity to be added while feeling slightly deceived by not being told it was on there. Not likely to return but not out of the question if someone wanted to go I wouldn't say no
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Mexican Pizza
Buyer beware. We have been coming to Mr. Miguel’s since they opened and until today were loyal customers. Today I noticed that the disclosure of automatically added tips for large parties/high bills had been crossed out with marker to include tip for EVERY meal. I checked my invoice and sure enough they included 20% tip. I have no problem tipping but there are no signs up, nor does the staff openly disclose what they are doing. I asked how long and it has been more than a year. More than a year I have been at least double tipping and not once has anyone ever mentioned that the tip had already been added to my bill. This was sadly my very last trip to what used to be a favorite restaurant.
Atmosphere: 1
Food: 4
Service: 1
Great enchiladas! Amazing margaritas! Very polite and friendly waitstaff! I will definitely be back. Maybe tonight?
Always love the food at Miguels. They are probably one of, if not 'the', best Mexican restaurants in my area. Kids love it, and I do too. And staff is always friendly and accomodating!Just called to place a carry out order at 8:40pm, and was told they were closed. Please adjust your restaurant hours to when you stop seating, or taking orders. Not when everyone is planning on leaving. Thanks.
Atmosphere: 5
Food: 5
Service: 1