I go here pretty early in the morning. They do a great job. My orders are accurate and the staff is nice. I’ve also gone in the afternoon and had a good experience as well. Definitely a good location. Also I stand firm that Tim’s has the best donuts. You won’t see me getting other competitors’ donuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Donut, Donuts
Alejandra Rosales
Always good. Friendly and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Donut, Donuts, Bagel with Cream Cheese, Iced Latte, Doughnut
Katherine Baron
They were pretty busy when I went in but seemed to have ample employees to handle the lunch rush. I waited patiently to be helped. The young man who took my order got most of it all wrong & I'm still not sure why. After all, it wasn't like I was placing a huge order! I told him I wanted the ham & Swiss sandwich meal & wasn't asked what type of drink I'd like which was odd. I also ordered 5 donuts. Two of which when I looked into the box after getting home were incorrect so I never received the two honey dip ones that I had actually asked for. So he gets my donuts & then I'm waiting on my meal. The guy making the food walks over & just hands me the sandwich. I stand there waiting not understanding why my sandwich is just being handed to me like that. Btw, I was never even asked whether I was dining in or out either. So I continue standing there waiting for someone to give me the chips & drink that should have already been given to me by that point. Finally after about a minute, the guy that made my sandwich looks at me as if wondering why I'm still waiting! I say to him that I ordered the meal! He literally grabs a bag of chips & tosses them on the counter! Smh He apologized as if he knew full well that what he'd done was inappropriate. So I still stand there waiting to be asked what type of drink I wanted. At this point no one is even wanting to be dealing with me anymore. It was ridiculous! The guy who took my order decided to see what else I needed & I again stated that I ordered the meal and still needed the drink! Smdh He gets the drink finally and I'm standing there wondering how in the world I'm going to make it out to my car with my wallet in hand, a box of donuts, a drink, a bag of chips and a sandwich! No one thought to place my items in a bag nor even ask me if I needed one which I actually did! I've never had this type of experience at a Tim Hortons before. So disappointing as I'm such a huge fan of them! I will just try to avoid going to the Highland Rd in Waterford Michigan location in the future. Terrible!
Atmosphere: 2
Food: 5
Service: 1
B. V.
Always get the same guy working the drive thru. Very up beat and happy. Always a great thing early in the morning!
Food: 5
Service: 5
jon adamson
They open at 6, usually in line by 5.50, warm fresh donuts are the best. Crew does a great job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Doughnut
Jessica
Chicken panini isn't it. That's not worth the money. I'll stick to the coffee ? it is basically just a grilled cheese barely any chicken.
Atmosphere: 1
Food: 1
Service: 5
K R
Thank you for being efficient and helpful. I called one afternoon to place an order to pickup for the next morning. Rebecca was very helpful while taking my order and I was able to pay over the phone.The next morning I was able to get my order and it was ready on time. The only downside was the lobby was not open and I had to go through the drive thru. My order was large and did not fit nicely through my car window. I had to get out of my car and place it in the backseat.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
John Rumney
I stopped & got a couple of Iced Cappuccinos for myself. ?
Atmosphere: 4
Food: 4
Service: 4
amws amws
Perfect coffee and
Atmosphere: 5
Food: 5
Service: 5
alec waters
Always great experience at this Tim hortons. The manager is great and the young guy there is always sharp. 10/10 best Tim Hortons around.
I stop here in the evening on my way to the nursing home. They love the timbits and hot chocolate. I love the friendly service from young men working. Very professional and polite. Thank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel with Cream Cheese, Cheese English Muffin, Doughnut
Alexander Mirashi
Great food, prepared reasonably fast, the associates are great, polite and efficient! Thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Donut, Bagel with Cream Cheese, Doughnut
Jon Knapp
Lily was great,she made sure my order was correct and there. That doesn't happen very well often. Great job Lily.
I go here pretty early in the morning. They do a great job. My orders are accurate and the staff is nice. I’ve also gone in the afternoon and had a good experience as well. Definitely a good location. Also I stand firm that Tim’s has the best donuts. You won’t see me getting other competitors’ donuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Donut, Donuts
Always good. Friendly and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Donut, Donuts, Bagel with Cream Cheese, Iced Latte, Doughnut
They were pretty busy when I went in but seemed to have ample employees to handle the lunch rush. I waited patiently to be helped. The young man who took my order got most of it all wrong & I'm still not sure why. After all, it wasn't like I was placing a huge order! I told him I wanted the ham & Swiss sandwich meal & wasn't asked what type of drink I'd like which was odd. I also ordered 5 donuts. Two of which when I looked into the box after getting home were incorrect so I never received the two honey dip ones that I had actually asked for. So he gets my donuts & then I'm waiting on my meal. The guy making the food walks over & just hands me the sandwich. I stand there waiting not understanding why my sandwich is just being handed to me like that. Btw, I was never even asked whether I was dining in or out either. So I continue standing there waiting for someone to give me the chips & drink that should have already been given to me by that point. Finally after about a minute, the guy that made my sandwich looks at me as if wondering why I'm still waiting! I say to him that I ordered the meal! He literally grabs a bag of chips & tosses them on the counter! Smh He apologized as if he knew full well that what he'd done was inappropriate. So I still stand there waiting to be asked what type of drink I wanted. At this point no one is even wanting to be dealing with me anymore. It was ridiculous! The guy who took my order decided to see what else I needed & I again stated that I ordered the meal and still needed the drink! Smdh He gets the drink finally and I'm standing there wondering how in the world I'm going to make it out to my car with my wallet in hand, a box of donuts, a drink, a bag of chips and a sandwich! No one thought to place my items in a bag nor even ask me if I needed one which I actually did! I've never had this type of experience at a Tim Hortons before. So disappointing as I'm such a huge fan of them! I will just try to avoid going to the Highland Rd in Waterford Michigan location in the future. Terrible!
Atmosphere: 2
Food: 5
Service: 1
Always get the same guy working the drive thru. Very up beat and happy. Always a great thing early in the morning!
Food: 5
Service: 5
They open at 6, usually in line by 5.50, warm fresh donuts are the best. Crew does a great job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Doughnut
Chicken panini isn't it. That's not worth the money. I'll stick to the coffee ? it is basically just a grilled cheese barely any chicken.
Atmosphere: 1
Food: 1
Service: 5
Thank you for being efficient and helpful. I called one afternoon to place an order to pickup for the next morning. Rebecca was very helpful while taking my order and I was able to pay over the phone.The next morning I was able to get my order and it was ready on time. The only downside was the lobby was not open and I had to go through the drive thru. My order was large and did not fit nicely through my car window. I had to get out of my car and place it in the backseat.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
I stopped & got a couple of Iced Cappuccinos for myself. ?
Atmosphere: 4
Food: 4
Service: 4
Perfect coffee and
Atmosphere: 5
Food: 5
Service: 5
Always great experience at this Tim hortons. The manager is great and the young guy there is always sharp. 10/10 best Tim Hortons around.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I stop here in the evening on my way to the nursing home. They love the timbits and hot chocolate. I love the friendly service from young men working. Very professional and polite. Thank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel with Cream Cheese, Cheese English Muffin, Doughnut
Great food, prepared reasonably fast, the associates are great, polite and efficient! Thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Donut, Bagel with Cream Cheese, Doughnut
Lily was great,she made sure my order was correct and there. That doesn't happen very well often. Great job Lily.
Atmosphere: 1
Food: 5
Service: 5
Love it always have good
Atmosphere: 5
Food: 5
Service: 5
Great staff. I see them every
Atmosphere: 5
Food: 5
Service: 5