Subway

2750 Cook Rd, West Branch
(989) 345-7234

Recent Reviews

Tami K

4/8/2024 5:30 pm or so, one young man working:1: He had long (4") hair on top of his head. At the minimum should have been wearing a hat. At best a hairnet.2: The sub I asked for came with bacon, I received none.3: I asked for, recieved and paid for extra ham.All in all I was very disappointed!

Atmosphere: 1

Food: 1

Service: 1

Madison Rogers

I waited 15 minutes just to see

Service: 1

Stranger Riddle

Tried to order lunch here at 12:35 waited 10 minutes for them to take care of someone who ordered two subs.... they are incredibly slow and relaxed here and have absolutely zero hustle when they are busy. They need to hire younger workers who can move faster.

Atmosphere: 1

Food: 3

Service: 1

Melissa Evitts

I was there an hour ago and the lady work was closing and rude about it. I will not be returning to this

Atmosphere: 1

Food: 1

Service: 1

Sooo Happy

Had the worst experience the lady at subway was having a bad day & let my family know it & literally took it out on us it was so sad to see how grown people can behave this way much less in public & while your on the job if you hate your job that much why are you complaining to me about you quitting and don't not caring obviously ? you were working at the time and didn't need to be rude and throw my food it was prepaid and just sheesh mam the silent treatment situation when I was only nice to you was so childish. She was too much in a rush to close up .... I get she was alone I was very patient in this situation not rushing it was her bad and still no apology.

Atmosphere: 1

Food: 1

Service: 1

Kim S.

Worst service the employee was so mean and just had a bad attitude she argued with me and threw my sandwich & then proceeded to give me the silent treatment and she did not care because she was quitting . Was extremely embarrassed I was with my family and we couldn't even get our lunch in peace keep mind we waited till the end and nobody was there but she was in such a rush that she made everything worse with her attitude and I was in no rush . Moments after I walked out she closed up shop and left .

Hubert

ordered a sandwich online for pickup on 1/1/24 at 5:15, I was there at 5:16 and the gate was closed with a sign saying " well be back in 15 minutes" I waited that time, worker didn't say anything to me when he got back. And my sandwich was wrong to top it off.

Atmosphere: 1

Food: 1

Service: 1

Marie Stillwagon

The food was good and the guy making our subs was polite and patient. But his co worker cared more about food prep and washing dishes then helping her co worker out when it got busy. He even told her that there's a long line forming. And all she had to say was "yeahhhh" then she continued doing food prep and never came to help him. I've worked for subway before and that's not how it was when I worked there. We always worked as a team and helped each other out. I sadly didn't catch her name. I was always taught customers come first, food prep, and dish washing comes last. We only did those when we had time in between helping customers. So all in all the food was good but the atmosphere and how this employee was and not helping her co worker out, that's why it got a low score. Team work makes the dream work. If you cant be a team player then you shouldn't be working in this type of environment. Plus customers left because of it taking so long because she wasn't helping.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Ham Sub with All the Veggies

Tammy F

Hungry traveler here...went to subway located inside a Walmart. Four people ahead of me at 4:30pm on a Wed. None were too concise with their order. Poor fella behind the counter was so polite and patient. Turns out he was not only making all the sandwiches and handling the register (changing gloves between tasks) AND he had to bake all the bread needed for tomorrow (as they're getting a new oven tomorrow and it'll be out of service). Did it take half an hour before I got my food? Yes. Am I complaining ? No. You can't complain when someone is doing their best. I've never been in a subway with only one worker (usually two). His nametag said 'Pat" and he was a gem of a hard worker. Seriously "subway folk"...give this guy a pat on the back.And our subs were great, too!

Atmosphere: 5

Food: 5

Service: 5

ANK ANK

One person working during lunch rush that woke up this morning and ate a big bowl of attitude. Terrible service! No longer carry the sandwich I like! Charging WAY more for a terribly made and tasting product. Won't be back! NEW MANAGEMENT NEEDED! Unfortunately both subways in town have same management!

Atmosphere: 1

Food: 1

Service: 1

Google user

One person working during lunch rush that woke up this morning and ate a big bowl of attitude. Terrible service! No longer carry the sandwich I like! Charging WAY more for a terribly made and tasting product. Won't be back! NEW MANAGEMENT NEEDED! Unfortunately both subways in town have same management!

Lee Dyer

Long line, 2 workers, 1 new other more worried about getting her dishes done so she can leave in an hour than long line of customers with a new inexperienced sandwich

Atmosphere: 2

Food: 3

Service: 1

Dylan Worley

This place is a joke they mistreat there customers and there employees not good business here

Atmosphere: 1

Food: 1

Service: 1

Ryker Burton

Slowest service I’ve ever had

Tyler Shaw

O stars if I could because thus is 5he type of place you go to if you want food poisoning.

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