Texas Roadhouse

36750 Ford Rd, Westland
(734) 729-4570

Recent Reviews

Katie Rakstis

I'm so disappointed. We came out for a birthday dinner and the food is terrible! It started off good with the service and drinks being delivered quickly. I loved our waitress, she was very sweet. But the food is portioned extremely small. My husband ordered the "pulled" pork sandwich and it wasn't pulled. It was just a piece of meat in a rock hard bun. He pulled it himself. I ordered the 6 oz. Sirloin with shrimp. My server forgot to add the shrimp, so by the time I got the shrimp, the rest of my food was gone already. My toddler was throwing a fit and I just wanted to get out of there. The server was very sweet, but I'm so disappointed in the whole experience and it makes me not want to come back.

Atmosphere: 3

Food: 1

Service: 4

John K

Music was WAY too loud. Waitress said Corporate HQ wanted it that way.If it's that loud again, I'll either leave or talk as loud as I can on purpose.

Atmosphere: 1

Food: 5

Service: 5

Angie Kramer

Food was ok. Service was terrible. There were a few times I had to ask other servers for a water refill, ranch that was requested at order, to go boxes and bill. Nice clean environment

Atmosphere: 5

Food: 3

Service: 1

Samuel Stevens

Bread bread bread! Those bread and cinnamon butter keeps me coming back for more. Food is good, portion sizes are good. Steaks are slightly pricey. But I do like the sides. Chili And mashed potatoes are a must!Can be extremely busy at peak would recommend joining the wait list online.

Atmosphere: 5

Food: 5

Service: 5

KAnnette

Visited for my birthday!!! Loved it!! My food was very good fresh....and the leftovers were even better!

Atmosphere: 5

Food: 5

Service: 5

Stephanie Emrich

Ordered to go, and I love the drive thru. Received everything in my order, including extra butters and sauces, even got the rolls. Everything was great. The best restaurant for "to go" orders, I have ever ordered from. It was amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rolls with Cinnamon Butter, Ribs, Mashed Potatoes

Renita Lacy

Waited an hour to be seated, waited an hour to eat,when food came wasn't right had to send it back,manager knock sum $$ off bill

Atmosphere: 2

Food: 3

Service: 3

Ms Wells

I had never been to Texas Roadhouse before. I frequently drive past; I went in because I was craving a delicious steak. The dinner rolls are really good, I must admit, but you can only have two.I was welcomed when I arrived. The neatness with which wait staff represents an establishment is my biggest pet peeve. They really did nail it, I gotta admit. They were all perfectly clean-handed. There were no long fingernails digging into my food, their hair was neatly arranged, and their outfits were spotless. This group takes business seriously and works hard to support brand advertisements.There is lots of parking at this location. Although there isn't a considerable wait, the steak was not really what I expected.

Atmosphere: 5

Food: 3

Service: 5

Wayne Stamper

Burgers were burnt and way over salted ribeye was ok

Atmosphere: 5

Food: 2

Service: 4

Suleiman Badwi

Honestly I went there several times and I loved it but today April 10th, I went with my family to celebrate our holiday and I ordered 20 oz steak WELL DONE ....it wasn't cooked well done still red meat there. Beside it seams to be the grill wasn't cleaned enough to the point that there was burned pieces from previous order stock on my steak. The mushrooms and onions is another story....burned greasy. The onion bloom ...you could till the chef used a high oil temperature to the point the top of it is burned while the rest still not cooked. Actually I fid not complain because I don't want to make a scene infront of my family members nor the customers. I wish the management will consider their lousy service and awful quality of burned ? food. I paid over $100 in the drainage.Sam david

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Rolls with Cinnamon Butter

Gustavo Badillo

The meat was not well grilled, it seemed like it was eaten on a warm grill, the broccoli was very overcooked and yellow. I have been a customer at Texas Roadhouse for many years and this time I was disappointed.

Atmosphere: 4

Food: 2

Service: 3

LAURA H

Came for my birthday dinner and had a great time!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blooming Onion, Rolls with Cinnamon Butter, Ribs, House Salad, Steamed Broccoli, Prime Rib Steak

Charlotte Bynum

Food was great, drinks are good and the service was good. It’s best to get on the waitlist before you arrive

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Rolls with Cinnamon Butter, Grilled BBQ Chicken & Sirloin 6oz, Potato, Grilled Shrimp, Caesar Salad

Debra Mitchell

The people attitude was terrible. The girl that seated us and the manager. She was seating us but the table wasn't clean. I stay their while the table was cleaned. Then they had a problem with us sitting there the manger said we had to go back,they want to sit someone else there I told her NO IT was I turn she call us we not starting Over.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Rolls with Cinnamon Butter, Ribs, Baked Potato

Angela Louise Cobb

Grilled salmon was amazing!! The baked sweet potato was so delicious, as a the Legendary Margarita was one of the best I've ever had!! I will be returning!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rolls with Cinnamon Butter

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