Cancelled our online order without telling us until we got there to pick up. They say they ran out of condiments, but I'm pretty sure they cleaned up early wanting to leave at 9pm. You can just say that instead and not accept anymore orders by giving customers a call and putting a sign out. Poor management. Still haven't seen the money returned.
Atmosphere: 1
Food: 1
Service: 1
Grace Jacobs
Every time I've ever been to this Jimmy John's location, the food and service have been amazing! The staff are super speedy with the orders as well!
Atmosphere: 5
Food: 5
Service: 5
Mike Kluthe
Ordered for delivery twice today - never showed up.
Service: 1
Kayli Chetoni
Came in around 2:30 on a Saturday and they seemed to be understaffed but they were still crushing it. Give them a raise!
Atmosphere: 5
Food: 5
Service: 5
Tori
I dunno what is up with this shop but the people are insufferable to get orders from lol Like, you can see the misery written in their faces.
Atmosphere: 2
Food: 4
Service: 2
Gerald Monahan
Great
Atmosphere: 5
Food: 5
Service: 5
Camille Miller
Zero customer service. Not a hello, thank you, single acknowledgment. The employees seemed like they’d rather be anywhere but there.
Atmosphere: 1
Food: 3
Service: 1
Andrea Newville
Ordered ahead for pickup. Service was slow. Worker just stood holding my sandwiches until I spoke up and asked for them. Don’t know what this guy was doing but it was weird.
Shane Peterson
One of the worst run businesses I’ve ver experienced. I’ve called for delivery around a dozen times in a couple years, and have successfully ordered food twice. Either they don’t have a driver or just don’t answer.
Stefan
I went in like 20 minutes before closing, and Jessie was the only one there, let me just say she deserves a raise 100% I asked her to make me whatever sandwich she wanted since I couldn’t make a choice and she made me the best sandwich I’ve ever had from jimmy John’s, super kind and caring. Thank you Jessie!
We appreciate your sign “the world is short staffed, please be patient with the people that showed up.” We can certainly be mindful of that, but in return, have your staff take their AirPods out of their ears so they can hear our order correctly and therefore make the correct sandwiches. All three employees with the exception of the person cutting meats at slicer had them in. Butchered the unwhich we ordered. So please be patient with customers asking for a realistic expectation of service. We were literally the only people in line at the time so we can’t accept the busy mistakes excuse.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Turkey Tom
Mandee May
Almost everytime I order for delivery from this store, now matter the time of day, my order gets canceled. No notification, nothing, it just doesn't get delivered. If your store is this busy, and you don't have enough driver, don't have delivery as an option.
Service: 1
Bryce E.
stopped in at about an hour to close , one person here i get it, women at the register was very unpleasant like i get it you might not want to be here but at least put a smile on when you get some people in here. disgusting customer service.... food was good , in that sense tho you are paying 12 bucks for a sandwich. it better be good.
Mark Richie
I was in there today, November 5th. The 2 girls working to counter had very, very bad attitudes. No, hello, no, thank you, no, nothing. They wouldn't talk, it was like they were mad about being at work today
Pha Kyoo
Worst service ever. Rude disinterested employees. No greeting, no thank you. Just annoyed they had to help us.
Cancelled our online order without telling us until we got there to pick up. They say they ran out of condiments, but I'm pretty sure they cleaned up early wanting to leave at 9pm. You can just say that instead and not accept anymore orders by giving customers a call and putting a sign out. Poor management. Still haven't seen the money returned.
Atmosphere: 1
Food: 1
Service: 1
Every time I've ever been to this Jimmy John's location, the food and service have been amazing! The staff are super speedy with the orders as well!
Atmosphere: 5
Food: 5
Service: 5
Ordered for delivery twice today - never showed up.
Service: 1
Came in around 2:30 on a Saturday and they seemed to be understaffed but they were still crushing it. Give them a raise!
Atmosphere: 5
Food: 5
Service: 5
I dunno what is up with this shop but the people are insufferable to get orders from lol Like, you can see the misery written in their faces.
Atmosphere: 2
Food: 4
Service: 2
Great
Atmosphere: 5
Food: 5
Service: 5
Zero customer service. Not a hello, thank you, single acknowledgment. The employees seemed like they’d rather be anywhere but there.
Atmosphere: 1
Food: 3
Service: 1
Ordered ahead for pickup. Service was slow. Worker just stood holding my sandwiches until I spoke up and asked for them. Don’t know what this guy was doing but it was weird.
One of the worst run businesses I’ve ver experienced. I’ve called for delivery around a dozen times in a couple years, and have successfully ordered food twice. Either they don’t have a driver or just don’t answer.
I went in like 20 minutes before closing, and Jessie was the only one there, let me just say she deserves a raise 100% I asked her to make me whatever sandwich she wanted since I couldn’t make a choice and she made me the best sandwich I’ve ever had from jimmy John’s, super kind and caring. Thank you Jessie!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We appreciate your sign “the world is short staffed, please be patient with the people that showed up.” We can certainly be mindful of that, but in return, have your staff take their AirPods out of their ears so they can hear our order correctly and therefore make the correct sandwiches. All three employees with the exception of the person cutting meats at slicer had them in. Butchered the unwhich we ordered. So please be patient with customers asking for a realistic expectation of service. We were literally the only people in line at the time so we can’t accept the busy mistakes excuse.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Turkey Tom
Almost everytime I order for delivery from this store, now matter the time of day, my order gets canceled. No notification, nothing, it just doesn't get delivered. If your store is this busy, and you don't have enough driver, don't have delivery as an option.
Service: 1
stopped in at about an hour to close , one person here i get it, women at the register was very unpleasant like i get it you might not want to be here but at least put a smile on when you get some people in here. disgusting customer service.... food was good , in that sense tho you are paying 12 bucks for a sandwich. it better be good.
I was in there today, November 5th. The 2 girls working to counter had very, very bad attitudes. No, hello, no, thank you, no, nothing. They wouldn't talk, it was like they were mad about being at work today
Worst service ever. Rude disinterested employees. No greeting, no thank you. Just annoyed they had to help us.
Atmosphere: 1
Service: 1