Andrew, a cashier, claimed he was the manager and hung up on me when I inquired about my order that was made incorrectly. Then when I called back, he screamed into the phone and hung up again. He needs some major training on professionalism and maybe some additional training on how to properly make a sandwich without forgetting 1 of 3 ingredients. Putting lettuce on a sandwich is not rocket science.
Gora Adkins
Good and
Atmosphere: 5
Food: 5
Service: 5
Lance S.
The perfect sandwich if you only want one piece of roast beef folded over once in the sandwich. Simply a rip off for what you are paying for.
Lauren H.
I frequent this Jimmy John's location and have never had a bad experience, so I was surprised to see such a low rating. The food is consistently great. The service is always freaky fast. I'm not so sure about ambiance as I usually use the drive through. I also had to get on here to shout out for my free birthday sandwich. I had signed up for their rewards program years ago, but I don't remember getting a free sandwich for my birthday before. I was pretty happy they gave me a few weeks to use the free sandwich code, since I was out of town for my actual birthday. Sign up for their rewards program ASAP.
Roy B.
Let's get this started off right.... GREAT Food, made as ordered and delivered pretty quickly.... this is where I will depart....When filling out my order, I asked for it to be handed to me. I was working a project for work in my 3d floor hotel room... I added 25% to my order in advance for the tip so that I could enjoy the time to work and know there would be a knock at my door... This is the error in believing in my gesture that my request/instructions would be fulfilled... I get a cal from the delivery driver telling me that he has dropped my order at the front desk and asking me if that's ok... I tell him I asked to have it brought up... he says he could turn around but repeated the ask if it was OK to leave at desk. I acquiesced as it was clear he was departing the area. Lesson learned... Cash tips will rule the day... As a prior delivery driver in another life, the chase of the tip for the extra mile was a thing.... now... it seems it's expected for not following instructuons. Turns out... you just suck it up... Heads up servers and drivers... cash tips are my thing now... go the extra... get the extra... else.... your earn what you give.
Samantha Fritsche
I have ordered here a couple of times and it takes well over an hour to be delivered- and my order is typically not right. I have not had this experience with other Jimmy John's.
Food: 2
Alex Tritabaugh
I've never had a bad experience at this location, nice to find actual customer service in 2022.
Atmosphere: 5
Food: 5
Service: 5
Tyler Wilsey
Favorit JJs around as you can get in and out quick with minimal line and they get it right every time.
Atmosphere: 4
Food: 5
Service: 5
Cherie Stober
Just wish you had other bread selections.
Jenna B.
not sure why this location has so many bad reviews.. i had a wonderful experience! i ordered through the app and it was very busy when i got there, however, my food was ready right on time and my order was 100% accurate! food was fresh and delicious. i will definitely be returning to this location!
Clean excellent service very friendly we will return
Matt
If you order online be prepared to wait.1 ham sandwich, ordered online.After waiting for 25 mins and watching countless other customers walk in, place an order, get their food and leave I have to ask I'd they have my order.They had it wrapped, sitting on the cutting board for who knows how long just getting soggy.Finally bag it and put it on the pick up shelf only after having to cut in line to ask an employee.This happens every time. Always have to ask after 20+ minutes if they have my order and it's always just sitting there on the cutting board.
Roku IG
Fast Service. Sandwich was great !
Lexi M.
Me and some coworkers ordered delivery from this location. We ordered it for 11:00AM and he arrived early and called twice. Not anticipating his early arrival we finally called him back and he was super rude about the fact we didn't pick up the first time. He kept cutting us off when we tried to explain where the building was and when we did find him he wouldn't walk up to the door so I had to walk to his car and ended up getting locked out. He definitely needs an attitude adjustment.
Paul Hagen
I must admit I ordered a number eight and it was the best damn sandwich I've had in a long time and I told them so. There's some great kids in there and overseeing mothers and the guy cleaning up did a great job too.. kept an eye on me that's for sure.
Andrew, a cashier, claimed he was the manager and hung up on me when I inquired about my order that was made incorrectly. Then when I called back, he screamed into the phone and hung up again. He needs some major training on professionalism and maybe some additional training on how to properly make a sandwich without forgetting 1 of 3 ingredients. Putting lettuce on a sandwich is not rocket science.
Good and
Atmosphere: 5
Food: 5
Service: 5
The perfect sandwich if you only want one piece of roast beef folded over once in the sandwich. Simply a rip off for what you are paying for.
I frequent this Jimmy John's location and have never had a bad experience, so I was surprised to see such a low rating. The food is consistently great. The service is always freaky fast. I'm not so sure about ambiance as I usually use the drive through. I also had to get on here to shout out for my free birthday sandwich. I had signed up for their rewards program years ago, but I don't remember getting a free sandwich for my birthday before. I was pretty happy they gave me a few weeks to use the free sandwich code, since I was out of town for my actual birthday. Sign up for their rewards program ASAP.
Let's get this started off right.... GREAT Food, made as ordered and delivered pretty quickly.... this is where I will depart....When filling out my order, I asked for it to be handed to me. I was working a project for work in my 3d floor hotel room... I added 25% to my order in advance for the tip so that I could enjoy the time to work and know there would be a knock at my door... This is the error in believing in my gesture that my request/instructions would be fulfilled... I get a cal from the delivery driver telling me that he has dropped my order at the front desk and asking me if that's ok... I tell him I asked to have it brought up... he says he could turn around but repeated the ask if it was OK to leave at desk. I acquiesced as it was clear he was departing the area. Lesson learned... Cash tips will rule the day... As a prior delivery driver in another life, the chase of the tip for the extra mile was a thing.... now... it seems it's expected for not following instructuons. Turns out... you just suck it up... Heads up servers and drivers... cash tips are my thing now... go the extra... get the extra... else.... your earn what you give.
I have ordered here a couple of times and it takes well over an hour to be delivered- and my order is typically not right. I have not had this experience with other Jimmy John's.
Food: 2
I've never had a bad experience at this location, nice to find actual customer service in 2022.
Atmosphere: 5
Food: 5
Service: 5
Favorit JJs around as you can get in and out quick with minimal line and they get it right every time.
Atmosphere: 4
Food: 5
Service: 5
Just wish you had other bread selections.
not sure why this location has so many bad reviews.. i had a wonderful experience! i ordered through the app and it was very busy when i got there, however, my food was ready right on time and my order was 100% accurate! food was fresh and delicious. i will definitely be returning to this location!
Restaurantji Recommends
Clean excellent service very friendly we will return
If you order online be prepared to wait.1 ham sandwich, ordered online.After waiting for 25 mins and watching countless other customers walk in, place an order, get their food and leave I have to ask I'd they have my order.They had it wrapped, sitting on the cutting board for who knows how long just getting soggy.Finally bag it and put it on the pick up shelf only after having to cut in line to ask an employee.This happens every time. Always have to ask after 20+ minutes if they have my order and it's always just sitting there on the cutting board.
Fast Service. Sandwich was great !
Me and some coworkers ordered delivery from this location. We ordered it for 11:00AM and he arrived early and called twice. Not anticipating his early arrival we finally called him back and he was super rude about the fact we didn't pick up the first time. He kept cutting us off when we tried to explain where the building was and when we did find him he wouldn't walk up to the door so I had to walk to his car and ended up getting locked out. He definitely needs an attitude adjustment.
I must admit I ordered a number eight and it was the best damn sandwich I've had in a long time and I told them so. There's some great kids in there and overseeing mothers and the guy cleaning up did a great job too.. kept an eye on me that's for sure.