We ordered and sat to wait and saw they are not wearing gloves to work the dough so we canceled
Megan Jones
Great food great service and they were super fast
jasmine tiedeken
The Elk River MN store and crew are top notch! Great customer service time and time again....but will say Pizza Hut corporate, specifically their call center is lacking. They do not care about the customer and a rep blatantly lied to me on the phone when asked 3x if there would be an issue receiving an order for stuffed crust after online ordering said 'out of stock'. Low and behold, I received a pizza with NO stuffed crust. The Elk River store rectified the issue, at no fault of their own. Thank you Elk River Pizza Hut!
Steve O.
Poorly managed location. They've been 30+min late on SCHEDULED deliveries a few different times. Forgot part of my order today too. $74 order and pre-tipped $16 and this is the service we get? Manager on duty said the GM was on vacation, wouldn't leave a message for the GM to followup with me.
Josh M.
Didn't really taste good. I rather would have ate dog s*** off the side of the street. I would not recommend. I feel like over the years they have gotten way worst over the years.
Charles Schaller
I normally am not a fan of Pizza Hut, but some friends told us about this one, and it is pretty good.
Paul Scales
The owner of this franchise needs to inspect this place and see how gross it is inside. went in tonight for a take order and wanted to leave but we don't live close to a pizza so getting pizza hut is supposed to be a treat to us. The lady managing the store said she would be right with me and a few minutes later came back to say she had forgot I was there. Ordered 2 pizzas and bread sticks and she hands me 1 pizza and bread sticks. I told her I needed the 2nd pizza. There was so much sauce on the pizza we could have made 2 more pizzas. I watched a kit use his bare hands to pick up wings that fell on this dirty table to put them in a customer's box. so gross I got home and made something else to eat. I am not one to ask got refunds so I will write it up as a loss but when I finally got what use to be a treat to me I was so disappointed I will never go back. With as gross as the warmers are , the prep services this place needs a suprise health inspection and possibly a shut down and restart. I am searching for the franshise owner to let them know what is going on there and will write down all other stores the own and never go there until they clean that place up.
Jon Walker
Nice people pretty fast service warm food
joshua andreasen
The pizza hut in elk river is horrible. Either your food takes double the time to be delivered then their said time and when it does arrives its normally cold, or they are quick about cooking it and delivery but is undercooked. Even just recently ordered a pizza took over 2.5 hrs called them and found out my order was lost or didn't go thru but yet was charged and was getting text messages about it being made and out for delivery. This place is a total joke.
Steven Anderson
I ordered pizzas to be delivered to a kids school..I needed 8 pizzas..EVERYTHING WAS GREAT!! Renee at the counter was very helpful and the delivery driver was ontime..GREAT SERVICE AND THANK YOU RENEE!!
1 of our pizza box pizzas were not done. We couldn't eat it and couldn't get ahold of anyone at the store as no one answered. Poor driver was kind and apologized it took so long as he was the only driver.
Lakrya Radford
To much tomato sauce and pizza was very cold. Curbside pick up isn't effective terrible service.
Carla Anderson
Ordered pizza with a certain time due to family not being home. It came 45 minutes earlier then selected. No one is home to eat it. It will now be cold. Called and I guess you deliver based on drivers not time you select. Very disappointed.
Ba'aler
Despite currently being understaffed the crew here have always been friendly and quick. The quality of service and the food has been excellent.
Seth Uscensky
Order here once or twice a month and they always do a great job!
We ordered and sat to wait and saw they are not wearing gloves to work the dough so we canceled
Great food great service and they were super fast
The Elk River MN store and crew are top notch! Great customer service time and time again....but will say Pizza Hut corporate, specifically their call center is lacking. They do not care about the customer and a rep blatantly lied to me on the phone when asked 3x if there would be an issue receiving an order for stuffed crust after online ordering said 'out of stock'. Low and behold, I received a pizza with NO stuffed crust. The Elk River store rectified the issue, at no fault of their own. Thank you Elk River Pizza Hut!
Poorly managed location. They've been 30+min late on SCHEDULED deliveries a few different times. Forgot part of my order today too. $74 order and pre-tipped $16 and this is the service we get? Manager on duty said the GM was on vacation, wouldn't leave a message for the GM to followup with me.
Didn't really taste good. I rather would have ate dog s*** off the side of the street. I would not recommend. I feel like over the years they have gotten way worst over the years.
I normally am not a fan of Pizza Hut, but some friends told us about this one, and it is pretty good.
The owner of this franchise needs to inspect this place and see how gross it is inside. went in tonight for a take order and wanted to leave but we don't live close to a pizza so getting pizza hut is supposed to be a treat to us. The lady managing the store said she would be right with me and a few minutes later came back to say she had forgot I was there. Ordered 2 pizzas and bread sticks and she hands me 1 pizza and bread sticks. I told her I needed the 2nd pizza. There was so much sauce on the pizza we could have made 2 more pizzas. I watched a kit use his bare hands to pick up wings that fell on this dirty table to put them in a customer's box. so gross I got home and made something else to eat. I am not one to ask got refunds so I will write it up as a loss but when I finally got what use to be a treat to me I was so disappointed I will never go back. With as gross as the warmers are , the prep services this place needs a suprise health inspection and possibly a shut down and restart. I am searching for the franshise owner to let them know what is going on there and will write down all other stores the own and never go there until they clean that place up.
Nice people pretty fast service warm food
The pizza hut in elk river is horrible. Either your food takes double the time to be delivered then their said time and when it does arrives its normally cold, or they are quick about cooking it and delivery but is undercooked. Even just recently ordered a pizza took over 2.5 hrs called them and found out my order was lost or didn't go thru but yet was charged and was getting text messages about it being made and out for delivery. This place is a total joke.
I ordered pizzas to be delivered to a kids school..I needed 8 pizzas..EVERYTHING WAS GREAT!! Renee at the counter was very helpful and the delivery driver was ontime..GREAT SERVICE AND THANK YOU RENEE!!
Restaurantji Recommends
1 of our pizza box pizzas were not done. We couldn't eat it and couldn't get ahold of anyone at the store as no one answered. Poor driver was kind and apologized it took so long as he was the only driver.
To much tomato sauce and pizza was very cold. Curbside pick up isn't effective terrible service.
Ordered pizza with a certain time due to family not being home. It came 45 minutes earlier then selected. No one is home to eat it. It will now be cold. Called and I guess you deliver based on drivers not time you select. Very disappointed.
Despite currently being understaffed the crew here have always been friendly and quick. The quality of service and the food has been excellent.
Order here once or twice a month and they always do a great job!