Recently bought a large amount of food for dinner for my family from here last week. I was never given one of the meals (chicken strip meal) and most of the food was either burnt or disgusting. My burger was flattened and mostly burnt (inedible). Family and I are staying away from this place. It is quite frustrating to spend nearly $50.00 and have to throw most if not all of it away.-Update, Reached out to customer service a few times and never had a reply. Little disheartening that customer service is non-existent.Tried this location again,Tyler at the drive thru was very difficult and was hurrying us along when there was no one at this location.Tyler was quite rudeLast time we will be trying this location at this point. Continues to be a disappointment.
Atmosphere: 1
Food: 3
Service: 1
Haydee
Freddy's Lakeville, very good service, Jonathan very friendly.
Atmosphere: 5
Food: 5
Service: 5
Robert K Kroll
Great burgers and deserts, so hard to choose one , let alone two .Thanks for the great fast friendly service .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Pepper Jack Double
Barb May
First time at a Freddy's. Good food and exceptional people. Will be returning!
I wanted to try something new so I got a few things to try to see what Freddy’s had to offer. I will start by saying that it said my order would take 25-35 minutes to be ready which I was prepared for. However, I arrived early and my food was already waiting on carry out shelf. I brought the items to my car and thought I’d try a French fry which were stiff and ice cold. I should have inspected further before going a block home because everything else was also I’ve cold and overall disappointing.I got the jalapeño pepper jack double to start and added pickles. The spice level was good I just wish I could have tasted the burger hot. I’d rate it 3/10. Next I tried the spicy chicken sandwich. I added ranch, lettuce, tomato, and pickles. One bite and all the topping fell out it was drenched in sauce. This was actually the only slightly warm item so for that it was 4/10. I ordered French fries and the cheese curds to try for sides. The cheese curds were salty, soggy, and ice cold. I’d say they were 2/10. The French fries were the worst things I’ve ever eaten. They tasted like they were days old, ice cold, dry, and lifeless. I’d never order the fries again 0/10. Finally I tried a make your own mini sundae. The toppings I selected were hot fudge, cookie dough, and whipped cream. I think there was a nice amount of cookie dough (free topping) but there was only a drizzle of hot fudge ($0.99 extra). I would not order an additional topping next time knowing how little is added as it is not worth the additional cost.Overall, I will not try Freddy’s again very disappointing and not worth the price. They were fairly dead when I went and did my carry out so there is no reason my food should have been cold. Also the email stated my food would be ready by 6:49 PM and I was there before that time so I’m curious to know how long my food sat there waiting for me to pick it up.
Food: 1
Robert Nelson
1st time here, very nice and reasonable prices, great food!
K. Romig
Asked for 1 cherry and the ignorant worker tonight that made our treats, threw 6 or 7 cherries on top, and did not fill our frozen treats to the top - not only that, but look how liquidy this treat is versus getting a blizzard or concrete mixer from a different restaurant. How is this acceptable when we are paying $7 dollars per item and getting this slop? This is definitely not worth it and this advertises how the customers are treated.I’m not sure what kind of manager would allow this to be served to customers through the drive thru window, including to have the workers not verify what we requested for our order, then charging us for incorrect toppings and adding what they thought they heard for toppings.We will be getting our frozen treats from elsewhere going forward. Just lost our business.
Food: 2
Service: 3
Matthew Gerths
Terrible customer service. Bait and switch reward program. Asked to speak to a manager or corporate was told to go on the website and find the contact info there.
Joshua Robertson
Had the Bacon and Cheese Double Steakburger which was very good and not undercooked and a chocolate shakeOne of the things I admire about Freddy's is their food always tastes fresh especially the burgers.If you've ever been here before, you know, that Freddy's burgers taste a whole lot more handmade than McDonald's does.Their Fry sauce is also amazing, Literally on anything!Their customer service is always great and never a longer wait for food than 7 minutes even with 7+ orders.Vegetarian options: Vegan BurgerKid-friendliness: Kids meals available and at a good price
If you are one of the few people that like hamburgers along side ice cream...Then come on down... Or not.You do you.
Atmosphere: 3
Food: 5
Service: 4
Cynthia Arle
Best cheese curds outside of the state fair.
Atmosphere: 5
Food: 5
Service: 5
Josue Castillo
First time…. Meh. Burger boxes not labeled to know what was what. Order. I’ll give em a second try though.
Atmosphere: 5
Food: 4
Service: 3
Amy Collette
This was our first time at a Freddy's. The hamburgers were very juicy. The fries were crispy. The cement mixer was smooth and delicious. The grilled chicken sandwich wasn't grilled at all. It was boiled and lacking any flavor. Would go back for the custard only.
Atmosphere: 4
Food: 3
Service: 5
NeNe Baby
Lazy workers nobody cleans up just standing around talking food was blah I wouldn't
Awesome service, and even better food.
Atmosphere: 5
Food: 5
Service: 5
Recently bought a large amount of food for dinner for my family from here last week. I was never given one of the meals (chicken strip meal) and most of the food was either burnt or disgusting. My burger was flattened and mostly burnt (inedible). Family and I are staying away from this place. It is quite frustrating to spend nearly $50.00 and have to throw most if not all of it away.-Update, Reached out to customer service a few times and never had a reply. Little disheartening that customer service is non-existent.Tried this location again,Tyler at the drive thru was very difficult and was hurrying us along when there was no one at this location.Tyler was quite rudeLast time we will be trying this location at this point. Continues to be a disappointment.
Atmosphere: 1
Food: 3
Service: 1
Freddy's Lakeville, very good service, Jonathan very friendly.
Atmosphere: 5
Food: 5
Service: 5
Great burgers and deserts, so hard to choose one , let alone two .Thanks for the great fast friendly service .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Pepper Jack Double
First time at a Freddy's. Good food and exceptional people. Will be returning!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon & Cheese Double Steakburger Combo
I wanted to try something new so I got a few things to try to see what Freddy’s had to offer. I will start by saying that it said my order would take 25-35 minutes to be ready which I was prepared for. However, I arrived early and my food was already waiting on carry out shelf. I brought the items to my car and thought I’d try a French fry which were stiff and ice cold. I should have inspected further before going a block home because everything else was also I’ve cold and overall disappointing.I got the jalapeño pepper jack double to start and added pickles. The spice level was good I just wish I could have tasted the burger hot. I’d rate it 3/10. Next I tried the spicy chicken sandwich. I added ranch, lettuce, tomato, and pickles. One bite and all the topping fell out it was drenched in sauce. This was actually the only slightly warm item so for that it was 4/10. I ordered French fries and the cheese curds to try for sides. The cheese curds were salty, soggy, and ice cold. I’d say they were 2/10. The French fries were the worst things I’ve ever eaten. They tasted like they were days old, ice cold, dry, and lifeless. I’d never order the fries again 0/10. Finally I tried a make your own mini sundae. The toppings I selected were hot fudge, cookie dough, and whipped cream. I think there was a nice amount of cookie dough (free topping) but there was only a drizzle of hot fudge ($0.99 extra). I would not order an additional topping next time knowing how little is added as it is not worth the additional cost.Overall, I will not try Freddy’s again very disappointing and not worth the price. They were fairly dead when I went and did my carry out so there is no reason my food should have been cold. Also the email stated my food would be ready by 6:49 PM and I was there before that time so I’m curious to know how long my food sat there waiting for me to pick it up.
Food: 1
1st time here, very nice and reasonable prices, great food!
Asked for 1 cherry and the ignorant worker tonight that made our treats, threw 6 or 7 cherries on top, and did not fill our frozen treats to the top - not only that, but look how liquidy this treat is versus getting a blizzard or concrete mixer from a different restaurant. How is this acceptable when we are paying $7 dollars per item and getting this slop? This is definitely not worth it and this advertises how the customers are treated.I’m not sure what kind of manager would allow this to be served to customers through the drive thru window, including to have the workers not verify what we requested for our order, then charging us for incorrect toppings and adding what they thought they heard for toppings.We will be getting our frozen treats from elsewhere going forward. Just lost our business.
Food: 2
Service: 3
Terrible customer service. Bait and switch reward program. Asked to speak to a manager or corporate was told to go on the website and find the contact info there.
Had the Bacon and Cheese Double Steakburger which was very good and not undercooked and a chocolate shakeOne of the things I admire about Freddy's is their food always tastes fresh especially the burgers.If you've ever been here before, you know, that Freddy's burgers taste a whole lot more handmade than McDonald's does.Their Fry sauce is also amazing, Literally on anything!Their customer service is always great and never a longer wait for food than 7 minutes even with 7+ orders.Vegetarian options: Vegan BurgerKid-friendliness: Kids meals available and at a good price
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Cheese Double Steakburger Combo, Chili Cheese Fries, Fry Sauce
Restaurantji Recommends
If you are one of the few people that like hamburgers along side ice cream...Then come on down... Or not.You do you.
Atmosphere: 3
Food: 5
Service: 4
Best cheese curds outside of the state fair.
Atmosphere: 5
Food: 5
Service: 5
First time…. Meh. Burger boxes not labeled to know what was what. Order. I’ll give em a second try though.
Atmosphere: 5
Food: 4
Service: 3
This was our first time at a Freddy's. The hamburgers were very juicy. The fries were crispy. The cement mixer was smooth and delicious. The grilled chicken sandwich wasn't grilled at all. It was boiled and lacking any flavor. Would go back for the custard only.
Atmosphere: 4
Food: 3
Service: 5
Lazy workers nobody cleans up just standing around talking food was blah I wouldn't
Atmosphere: 4
Food: 5
Service: 3