I've been to this store many times and always enjoyed the service and food. Today was a different story! I went through the drive-thru at about 11:00 and ordered a chili cheese dog and three-piece chicken strip meal. Paid for it at the drive-thru window and they had us pull around with a number and wait in the parking lot. There was one other car waiting besides us, and no one inside the store. After 10 minutes, I went inside and rang the bell on the front counter and was ignored. After 15 minutes from ordering, the guy finally brought it to me. I said he realize this took 15 minutes... He said, yeah I realize that and walked away. Pretty sad service. He must have spent the time painting his fingernails instead of making our food.
Atmosphere: 4
Food: 5
Service: 1
Lainie Janie
Fries are ALWAYS mushy!!! Like learn how to fry fires correctly. No one wants soggy sad looking fries. I wouldn’t feed them to my dog!!! Otherwise they do a good job. Get different onion rings! That batter is gross, get beer battered. You’d sell way more!
Atmosphere: 4
Food: 2
Service: 4
cooper
cashier ate my recieptWheelchair accessibility: no sorry
Atmosphere: 5
Food: 5
Service: 5
Sue Kempen
The food was hot and delicious. Tables and floors were clean. Staff was friendly an patient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Mariah Sprenger
Order wasnt right disappointed paying for a large blizzard and getting the wrong
Food: 1
Service: 2
Rick Snider
Everyone was nice and food was fast
Alexis Deyo
Went through the drive thru and ordered food had to take a second to decide then when I told him what I wanted I was going to ask for gravy and he just said my total and didn’t say anything. Then when I got to the window he still continued to be rude and never gave me a chance to update my order. Then after we paid and we asked for our gravy we could hear him inside the window saying extremely rude things.. then when we offered to pay for gravy he acted like they weren’t just saying horrible things. Worst customer service I’ve ever experienced. Very disappointed. Didn’t even get the sunday I payed for with my meal as well.
Atmosphere: 1
Food: 4
Service: 1
Genell Renshaw
Drove through twice, food was great as was the service.
Atmosphere: 5
Food: 5
Service: 5
Chitoya Donahue
Horrible. Melted blizzards, terrible burn or cold food, RUDE TEENAGERS WORKING BEHIND THE COUNTER….fire the children and hire some actual adults who WANT to work…
Atmosphere: 1
Food: 1
Service: 1
Shelly Gamble
Very small cone. Rochester on Broadway has large small cones. Just
Tables and booths were a bit dirty. I had a bit of time debating on which one was the clearest to use.
Atmosphere: 3
Food: 4
Service: 3
Stev Pheonix
They're normally alil slow with the food but it's always fresh and worth the wait. The ice cream is also meets the standards of DQ and it's a great place for a treat.
Atmosphere: 4
Food: 5
Service: 4
Brent Romanowski
Every thing on the menu is great and they make you feel like royalty when you're there
Jesse James
Overpriced plain hamburger and med twist dipped in chocolate. The idiot who dipped it, didn’t even dip I deep enough. They stopped just short of the cone and it was a hot day. The ice cream was dripping all over the place. Ultimately it was tossed out the window at 85 mph. I will not be back.
Robert Arthur
Stop here for lunch when traveling between Wisconsin and Iowa a couple times a year. Food, service and facility are better than most Dairy Queen I have eaten at.
I've been to this store many times and always enjoyed the service and food. Today was a different story! I went through the drive-thru at about 11:00 and ordered a chili cheese dog and three-piece chicken strip meal. Paid for it at the drive-thru window and they had us pull around with a number and wait in the parking lot. There was one other car waiting besides us, and no one inside the store. After 10 minutes, I went inside and rang the bell on the front counter and was ignored. After 15 minutes from ordering, the guy finally brought it to me. I said he realize this took 15 minutes... He said, yeah I realize that and walked away. Pretty sad service. He must have spent the time painting his fingernails instead of making our food.
Atmosphere: 4
Food: 5
Service: 1
Fries are ALWAYS mushy!!! Like learn how to fry fires correctly. No one wants soggy sad looking fries. I wouldn’t feed them to my dog!!! Otherwise they do a good job. Get different onion rings! That batter is gross, get beer battered. You’d sell way more!
Atmosphere: 4
Food: 2
Service: 4
cashier ate my recieptWheelchair accessibility: no sorry
Atmosphere: 5
Food: 5
Service: 5
The food was hot and delicious. Tables and floors were clean. Staff was friendly an patient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Order wasnt right disappointed paying for a large blizzard and getting the wrong
Food: 1
Service: 2
Everyone was nice and food was fast
Went through the drive thru and ordered food had to take a second to decide then when I told him what I wanted I was going to ask for gravy and he just said my total and didn’t say anything. Then when I got to the window he still continued to be rude and never gave me a chance to update my order. Then after we paid and we asked for our gravy we could hear him inside the window saying extremely rude things.. then when we offered to pay for gravy he acted like they weren’t just saying horrible things. Worst customer service I’ve ever experienced. Very disappointed. Didn’t even get the sunday I payed for with my meal as well.
Atmosphere: 1
Food: 4
Service: 1
Drove through twice, food was great as was the service.
Atmosphere: 5
Food: 5
Service: 5
Horrible. Melted blizzards, terrible burn or cold food, RUDE TEENAGERS WORKING BEHIND THE COUNTER….fire the children and hire some actual adults who WANT to work…
Atmosphere: 1
Food: 1
Service: 1
Very small cone. Rochester on Broadway has large small cones. Just
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Tables and booths were a bit dirty. I had a bit of time debating on which one was the clearest to use.
Atmosphere: 3
Food: 4
Service: 3
They're normally alil slow with the food but it's always fresh and worth the wait. The ice cream is also meets the standards of DQ and it's a great place for a treat.
Atmosphere: 4
Food: 5
Service: 4
Every thing on the menu is great and they make you feel like royalty when you're there
Overpriced plain hamburger and med twist dipped in chocolate. The idiot who dipped it, didn’t even dip I deep enough. They stopped just short of the cone and it was a hot day. The ice cream was dripping all over the place. Ultimately it was tossed out the window at 85 mph. I will not be back.
Stop here for lunch when traveling between Wisconsin and Iowa a couple times a year. Food, service and facility are better than most Dairy Queen I have eaten at.