Staff asked if everything on the chicken bacon ranch was okay, sub was stacked, bacon was freshly cooked and meat was freshly sliced to order. I felt like I went to my friends and we made some great food.
Atmosphere: 5
Food: 5
Service: 5
Syl'Vera Stevens
So slower of you are ordering from the app foe pick or through ubereats you wait 45 minutes.
Atmosphere: 3
Food: 3
Service: 3
Sydney Blank
I had a very unpleasant experience at this jersey mikes. The staff was incredibly rude. My food was made incorrect, and they didn’t let me make adjustments to my sub, even though I was never asked what I wanted on it. When asking for a refund, they tried arguing with me. I was very pleasant and was treated with nothing but disrespect. Will not be going to this jersey mikes again.
Atmosphere: 1
Food: 1
Service: 1
Keith V
The staff was helpful. They were courteous yet engaging and funny. Great experience.Had the Philly steak. It hit the spot and was really tasty.
Atmosphere: 4
Food: 4
Service: 5
Tina F
It was okay. I didnt get all the toppings I ordered nor the bread I wanted. I will also mention that after I ate the sandwich, my stomach started to hurt. The employee there was friendly though
Zane Alsaeed
Mayjie and Chris were wonderful and very helpful 10/10!
Atmosphere: 5
Food: 5
Service: 5
Vera K
sandwich was bland, even with all of the recommended toppings. tried to use a coupon in the app, but it said not valid at this location. the employee was nice and let us use it anyway. appreciate the help, but the food was definitely not worth $10 per sandwich when you get bland ingredients and not a very large sub.
Atmosphere: 2
Food: 2
Service: 4
Melissa Zielstra
I’ve been to this new location twice in person and have ordered twice online. My friend that lives in Minneapolis told me to try the club sandwich, no turkey but just “extra” ham. Walked in and ordered that and was told NO. “That’s a ham sandwich” ok I get that but I want the bacon on it. Just take my order and make the sandwich I ask for!Ok so I ordered a #3 instead add bacon. I had to reask for the bacon 3 times, and mayo, and my other toppings. And when I say extra pickles I do not mean 4, I mean like 15. The employees seem very incompetent. They have no idea what is going on or what actual customer service is.This is now the second time this has happened with these new employees at this location. So disappointed because I love the sub I get, but I can’t deal with stupid any more.
Atmosphere: 1
Food: 5
Service: 1
lily ann
Found a black hair in my mouth after eating here, the cook had black hair and NO hairnet. Very gross. Will NEVER come back here
Brandon
FOUND A HAIR IN MY MOUTH AFTER EATING HERE, IT'S NOT MINE I DON'T HAVE
Friendly guys working making subs.Price is right for sandwiches.My 20oz Pepsi was super cold!Coulda put a little more meat on my sandwich, but that's just me... my wife thought the meat volume was perfect.Tasty sub! Great, fresh bread!We will be back !Thank you JM's in Rochester!
Atmosphere: 5
Food: 5
Service: 5
Dominic Orrie
Today was the best experience I've had today. Ordered my meal and the staff today was great. Professional and kind. Thank you Jersey Mike's.
Atmosphere: 5
Food: 5
Service: 5
Wade Shaffer
Do yourself a favor and go to the north location. The crossroads store is filled with inept and rude staff. Somehow their bread is like shoe leather and they take forever to help a single customer. In the time it takes this store to help 1 person the north store would have 10 out the door. I’ve watched them get angry at customers several times when it was the staff who mixed up orders. We have committed to never go to this location again regardless of how out of the way the other store is. If the owner happens to be reading this I would just shut this location down. It has to be costing more to keep it open than you make in profit.
Staff asked if everything on the chicken bacon ranch was okay, sub was stacked, bacon was freshly cooked and meat was freshly sliced to order. I felt like I went to my friends and we made some great food.
Atmosphere: 5
Food: 5
Service: 5
So slower of you are ordering from the app foe pick or through ubereats you wait 45 minutes.
Atmosphere: 3
Food: 3
Service: 3
I had a very unpleasant experience at this jersey mikes. The staff was incredibly rude. My food was made incorrect, and they didn’t let me make adjustments to my sub, even though I was never asked what I wanted on it. When asking for a refund, they tried arguing with me. I was very pleasant and was treated with nothing but disrespect. Will not be going to this jersey mikes again.
Atmosphere: 1
Food: 1
Service: 1
The staff was helpful. They were courteous yet engaging and funny. Great experience.Had the Philly steak. It hit the spot and was really tasty.
Atmosphere: 4
Food: 4
Service: 5
It was okay. I didnt get all the toppings I ordered nor the bread I wanted. I will also mention that after I ate the sandwich, my stomach started to hurt. The employee there was friendly though
Mayjie and Chris were wonderful and very helpful 10/10!
Atmosphere: 5
Food: 5
Service: 5
sandwich was bland, even with all of the recommended toppings. tried to use a coupon in the app, but it said not valid at this location. the employee was nice and let us use it anyway. appreciate the help, but the food was definitely not worth $10 per sandwich when you get bland ingredients and not a very large sub.
Atmosphere: 2
Food: 2
Service: 4
I’ve been to this new location twice in person and have ordered twice online. My friend that lives in Minneapolis told me to try the club sandwich, no turkey but just “extra” ham. Walked in and ordered that and was told NO. “That’s a ham sandwich” ok I get that but I want the bacon on it. Just take my order and make the sandwich I ask for!Ok so I ordered a #3 instead add bacon. I had to reask for the bacon 3 times, and mayo, and my other toppings. And when I say extra pickles I do not mean 4, I mean like 15. The employees seem very incompetent. They have no idea what is going on or what actual customer service is.This is now the second time this has happened with these new employees at this location. So disappointed because I love the sub I get, but I can’t deal with stupid any more.
Atmosphere: 1
Food: 5
Service: 1
Found a black hair in my mouth after eating here, the cook had black hair and NO hairnet. Very gross. Will NEVER come back here
FOUND A HAIR IN MY MOUTH AFTER EATING HERE, IT'S NOT MINE I DON'T HAVE
Food: 1
Restaurantji Recommends
Awesome food, great service ?
Atmosphere: 4
Food: 5
Service: 5
Friendly guys working making subs.Price is right for sandwiches.My 20oz Pepsi was super cold!Coulda put a little more meat on my sandwich, but that's just me... my wife thought the meat volume was perfect.Tasty sub! Great, fresh bread!We will be back !Thank you JM's in Rochester!
Atmosphere: 5
Food: 5
Service: 5
Today was the best experience I've had today. Ordered my meal and the staff today was great. Professional and kind. Thank you Jersey Mike's.
Atmosphere: 5
Food: 5
Service: 5
Do yourself a favor and go to the north location. The crossroads store is filled with inept and rude staff. Somehow their bread is like shoe leather and they take forever to help a single customer. In the time it takes this store to help 1 person the north store would have 10 out the door. I’ve watched them get angry at customers several times when it was the staff who mixed up orders. We have committed to never go to this location again regardless of how out of the way the other store is. If the owner happens to be reading this I would just shut this location down. It has to be costing more to keep it open than you make in profit.
Atmosphere: 1
Food: 1
Service: 1
Music too loud