Saddest event. I was in Sam's Club and I watched an employee take scooters away from two significantly disabled seniors so she could give them to someone else! Are you kidding me? Wow! How ridiculous!!! Shame on you Sam's Club!!!
Valerie Dyroff Zeisset
l am here at Mayo and had a blowout on my tire. To be honest, l had begun to think i couldn't get much help here in Rochester until l stopped at Sams. Gary and the man that initially helped me (in photo) were so professional, friendly, and helpful. I'm only sorry i didn't get the man's name to thank him. l highly recommend this same for your service.
Roland K.
Had to use customer service twice. First time the gentleman was not so friendly. Don't particularly like the layout of this place.
Youness Junio Bojji
Great company and the do a lot for Rochester community
Jan Vetter
Better, more polite customer service
Kristin Gabrielson
We picked up our order today after several other mishaps with produce. Only produce we ordered today was bananas. They put them on top of our loaves of bread. So one whole set of 2 loaves is squished. Then the English muffins are very burned and easy to see with a quick glance at the package. Sams Club, its not me, its you. We are going to Costco from now on. When I have complained about things before I get a canned response, "Come in and we will refund you." Great, especially since the whole reason I qm ordering pickup is so I don't HAVE to go in the store. Huge fail Sams. Huge.
Ricardo Jaime
Great place good prices excellent service
Jane C.
Nicely, but sometimes they do change the spot which very hard to find your items. And be careful some items are more expensive than other stores. Or you pay more than for the old models which could be less
Mom O.
The optical department is soooooooo slowwwwwwww!!! My sons appointment took over an hour and that was opting out of the dialation drops. They gave him trial contacts. After he tried them I called to get the prescription. Was told to come in. I signed something and was told that after the dr signed off we could get the prescription. They then called me later and said they could order them. I was called when they came in. I have stopped by there 3 times already and still don't have the contacts. They are always with other customers!!! I will never go here again!
Joseph W.
I came from San Francisco, this is the first time visit Sam's Club with my sister who lives in Minnesota, we feel hungry, then go to the food court order something to eat, the lady works at the food court Explains to us very gentle and detail, very good service! And She manages the food court clean and neatly. 5 stars for this lady!
The management and cashiers suck today .. Pay with a check cashier messes it up and you have to rescan everything why can't you just put it through old school .. Wtf
AT&T
You can stay connected while you shop at this Sam’s Club. AT&T Wi-Fi is available for Sam’s Club members.
Saddest event. I was in Sam's Club and I watched an employee take scooters away from two significantly disabled seniors so she could give them to someone else! Are you kidding me? Wow! How ridiculous!!! Shame on you Sam's Club!!!
l am here at Mayo and had a blowout on my tire. To be honest, l had begun to think i couldn't get much help here in Rochester until l stopped at Sams. Gary and the man that initially helped me (in photo) were so professional, friendly, and helpful. I'm only sorry i didn't get the man's name to thank him. l highly recommend this same for your service.
Had to use customer service twice. First time the gentleman was not so friendly. Don't particularly like the layout of this place.
Great company and the do a lot for Rochester community
Better, more polite customer service
We picked up our order today after several other mishaps with produce. Only produce we ordered today was bananas. They put them on top of our loaves of bread. So one whole set of 2 loaves is squished. Then the English muffins are very burned and easy to see with a quick glance at the package. Sams Club, its not me, its you. We are going to Costco from now on. When I have complained about things before I get a canned response, "Come in and we will refund you." Great, especially since the whole reason I qm ordering pickup is so I don't HAVE to go in the store. Huge fail Sams. Huge.
Great place good prices excellent service
Nicely, but sometimes they do change the spot which very hard to find your items. And be careful some items are more expensive than other stores. Or you pay more than for the old models which could be less
The optical department is soooooooo slowwwwwwww!!! My sons appointment took over an hour and that was opting out of the dialation drops. They gave him trial contacts. After he tried them I called to get the prescription. Was told to come in. I signed something and was told that after the dr signed off we could get the prescription. They then called me later and said they could order them. I was called when they came in. I have stopped by there 3 times already and still don't have the contacts. They are always with other customers!!! I will never go here again!
I came from San Francisco, this is the first time visit Sam's Club with my sister who lives in Minnesota, we feel hungry, then go to the food court order something to eat, the lady works at the food court Explains to us very gentle and detail, very good service! And She manages the food court clean and neatly. 5 stars for this lady!
Restaurantji Recommends
The management and cashiers suck today .. Pay with a check cashier messes it up and you have to rescan everything why can't you just put it through old school .. Wtf
You can stay connected while you shop at this Sam’s Club. AT&T Wi-Fi is available for Sam’s Club members.
try Sam's for free in august