I work in the area and visit this subway frequently. Staff is always super friendly and efficient.Today when I stopped in during my lunch break, there was a line out the door with only one person working. The man working was absolutely killing it. Friendly and upbeat. Joking with customers. Patient with the elderly lady who had questions and coupons to use. All while slanging sandwiches at a record pace. He was operating so well under pressure. Give that man a raise!
Atmosphere: 5
Food: 5
Service: 5
Jill McJunkin
The entire store smelled of weed. It was so strong. It had to have been smoked inside the store.
Alex Luibrand
They have Fox News playing on the TV in here. They turned it off when asked, but it shouldn't have been playing in the first place.
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Cookies, Grilled Chicken
Cat Kegg
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Outlaw
Ren •
Went today and did not get what we asked for. Didnt toast my sandwich and overall the worker seemed to not be in a very pleasant mood, which I understand everyone has their days but dang, just felt off today.
Atmosphere: 2
Food: 3
Service: 1
Chris Sanders
Always fast, always good and the staff is always nice.
Atmosphere: 5
Food: 5
Service: 5
Robert Kuhn
A five star review for being the absolute lamest Subway on earth! The staff is always hurrying and behind, sloppy sandwich making methods and forgets cars in the drive thru, more than frequently, 10 minutes today, with 3 cars behind me, before I pulled away and went to Burger King. Unfortunately it’s convenient, and I love a good Subway Italian Meal Deal, so I will keep trying it and hope for change. If it does I will remove this review and repost, and I sincerely hope it does, soon.
James Yolch
Awesome drive thru customer service, Diego is the best!
Pedro Zollz
Every table in the store was dirty and sticky with crumbs and such.. even the floor looked like had not been cleaned in days.. there was not a single person in the store except me, and employees were just hanging out in the back doing nothing. a guy walked in and waited like 5 min for service before they noticed him... place is a rip off also.
Kayla Sprout
The Tuesday evening staff was professional, friendly and patient with us. It was also very clean inside. Overall great experience!
Not gunna lie worst subway in Rochester service always slow better off going the extra to miles to the highway
Atmosphere: 1
Food: 3
Service: 2
Kevin kotewa
Been to this location multiple times and safe to say I am never going back! The employees there are about as rude as they come and have no idea what so ever what customer service is. With no one in there it took me 20mins to even get my sub because the 2 employees were too busy talking to each other… for 10mins. If you see anyone applying for a job with this subway on their background, don’t hire them. Literally the worst employees in the city.
Aneeesh Haq
This is the only subway in town we actually go inside to order because this would be the only one with decent service.
Lena Kassab
Unprofessional. I lost my credit card because the employee rushed me out the drive through. Called the next day to find it and got the run around and person told me to call again in the morning. I then called in the morning and the person did not want to check their vault and told me to call back later. Called back several times and they did not pick up the phone until I called from another number.
Anesh Haq
This is the only subway in town we actually go inside to order because this would be the only one with decent service.
I work in the area and visit this subway frequently. Staff is always super friendly and efficient.Today when I stopped in during my lunch break, there was a line out the door with only one person working. The man working was absolutely killing it. Friendly and upbeat. Joking with customers. Patient with the elderly lady who had questions and coupons to use. All while slanging sandwiches at a record pace. He was operating so well under pressure. Give that man a raise!
Atmosphere: 5
Food: 5
Service: 5
The entire store smelled of weed. It was so strong. It had to have been smoked inside the store.
They have Fox News playing on the TV in here. They turned it off when asked, but it shouldn't have been playing in the first place.
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Cookies, Grilled Chicken
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Outlaw
Went today and did not get what we asked for. Didnt toast my sandwich and overall the worker seemed to not be in a very pleasant mood, which I understand everyone has their days but dang, just felt off today.
Atmosphere: 2
Food: 3
Service: 1
Always fast, always good and the staff is always nice.
Atmosphere: 5
Food: 5
Service: 5
A five star review for being the absolute lamest Subway on earth! The staff is always hurrying and behind, sloppy sandwich making methods and forgets cars in the drive thru, more than frequently, 10 minutes today, with 3 cars behind me, before I pulled away and went to Burger King. Unfortunately it’s convenient, and I love a good Subway Italian Meal Deal, so I will keep trying it and hope for change. If it does I will remove this review and repost, and I sincerely hope it does, soon.
Awesome drive thru customer service, Diego is the best!
Every table in the store was dirty and sticky with crumbs and such.. even the floor looked like had not been cleaned in days.. there was not a single person in the store except me, and employees were just hanging out in the back doing nothing. a guy walked in and waited like 5 min for service before they noticed him... place is a rip off also.
The Tuesday evening staff was professional, friendly and patient with us. It was also very clean inside. Overall great experience!
Restaurantji Recommends
Not gunna lie worst subway in Rochester service always slow better off going the extra to miles to the highway
Atmosphere: 1
Food: 3
Service: 2
Been to this location multiple times and safe to say I am never going back! The employees there are about as rude as they come and have no idea what so ever what customer service is. With no one in there it took me 20mins to even get my sub because the 2 employees were too busy talking to each other… for 10mins. If you see anyone applying for a job with this subway on their background, don’t hire them. Literally the worst employees in the city.
This is the only subway in town we actually go inside to order because this would be the only one with decent service.
Unprofessional. I lost my credit card because the employee rushed me out the drive through. Called the next day to find it and got the run around and person told me to call again in the morning. I then called in the morning and the person did not want to check their vault and told me to call back later. Called back several times and they did not pick up the phone until I called from another number.
This is the only subway in town we actually go inside to order because this would be the only one with decent service.