Subway is still subway no matter how many times they refresh themselves. The only thing new is how high their prices got. Still go to subway once in awhile. But not first choice.
Atmosphere: 4
Food: 4
Service: 4
Ryan Schwinghammer
This is the 2nd time in a row this has happened to me. I’ll pull up to the drive through, place my order on the touch screen. I get my code. And when I drive up to the window no one is there.. I don’t even see anyone inside. I wait and wait. Nothing. Does anyone even work here? The sign says open. It’s 8:45pm. It says it’s open until 9:30pm. The lights are on. But there’s literally no one inside. Whoever manages this place should probably hire some employees. Or just get a new career. What a joke.
Atmosphere: 1
Food: 1
Service: 1
Ashley Pearson
Alright. On Tuesday 01/02/2024 went to this subway location around 8:55pm. Beforehand, I went to the Sauk Rapids location at 8:45, however they were closed. So I decided to go to the Sartell location. I saw 2 cars in line at the drive thru, so I decided to place my order at the kiosk outside. Well, when I got to the window, the girl working was in a funk.. she didn’t say anything rude.. however, after she took my money, she placed the change in my hands roughly and then SLAMMED the window! Lol why did she do that??? Maybe she’s having a bad day.. or maybe she wanted to go home.. who knows.. but come on lol. And it couldn’t have been anything I said to her, because I’m never disrespectful to workers at any company. The only conversation we had was- her:”that’ll be $$” me:“here you go” Then I’m watching her make the sandwiches and she’s SLAMMING the food onto them.. and SLAMS the toaster oven. She looked up at someone (or maybe nobody was there) but looked like she was complaining about something. She had a stank look on her face as well. In all honestly, I felt like recording, but decided not to. It could be a one time thing with her, but according to the most recent review on here, looks like she may be one to have poor customer service. But it was quite the show she put on. Very unprofessional. When she gave me the sandwiches I said “thank you?” and she didn’t say anything. Saaaad. If anyone is to read this recently, the worker had black hair and had on a shirt that said “the beast” on the back… lol she was acting like a lil beast making my sandwiches. And girl if ur reading this, my word of advice is next time ur flustered over something, take a deep breathe and don’t take it out on my sandwiches❤️Oh and previous reviews about a very friendly man working at this location are 10000% accurate. I’m sure we are all thinking of the same guy. He’s very sweet!?
Atmosphere: 3
Food: 3
Service: 3
Kolby wagner
Apparently this subway isn't "participating" promotion so you can't even use the coupons there. If there's a subway promotion going on, it should include all subways, so that you don't have customers getting the coupons, going to the store just to find out they can't even use it. It makes a waste of gas time and money, very easy way to upset customers. The lady making the food was rude and talked to me like she wanted me to leave. Do not recommend this subway, the floors had food on them and we were the only customers in the building. I understand this is a fast food restaurant and I'm not asking for 5 star service. But I'd like to be able to eat somewhere clean. I have had better experiences at McDonald's and I don't even like them.
Atmosphere: 1
Food: 2
Service: 1
Maliyah Johnson
The gentleman working tonight was really nice! The service was great and the food didn’t disappoint me at all, it was just him working and he did a really good job!
Atmosphere: 5
Food: 5
Service: 5
Angie
The employee who works here is absolutely amazing! He’s always so kind, helpful, and very friendly to everyone! I’m not a fan of Subway but my daughter is obsessed so I take her from time to time. But because of him, I will definitely come to subway more. Now I refuse to go to any other location except for this one! Thanks for being so kind every time ?
Atmosphere: 5
Food: 5
Service: 5
Cody Stromwall
The gentleman working tonight all alone 12/23/2023 is absolutely amazing he is always friendly and kind he is the only reason we keep coming back give this man a
Atmosphere: 5
Food: 5
Service: 5
Sheila
Excellent customer
Atmosphere: 5
Food: 5
Service: 5
Alexianna Girven (Lexi)
Just moved from California to Minnesota. Visiting this Subway definitely made my day! Not only do you get a friendly atmosphere with workers that go above the normal but the overall experience while there was wonderful. So thank you for a great encounter and environment for picking up lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken, Spicy Italian
Clean, service was really nice and the food for a subway was pretty good.
Atmosphere: 5
Food: 5
Service: 5
Ishka Bidlee
Awful ordering system and customer
Atmosphere: 1
Food: 3
Service: 1
Jay Vachal
Drive thru was awful awful awful...never
Atmosphere: 1
Food: 3
Service: 1
Emysha Overton
This subway is so good and im so picky after working at 3 different locations, food was good, store was clean, staff was friendly !
Atmosphere: 5
Food: 5
Service: 5
Singrid Wilson
Staff were extremely helpful and we’re willing to make any adjustments I needed to my sandwiches. They were friendly, kind, and willing to have a quick chat. Best service I’ve had at a subway.
Subway is still subway no matter how many times they refresh themselves. The only thing new is how high their prices got. Still go to subway once in awhile. But not first choice.
Atmosphere: 4
Food: 4
Service: 4
This is the 2nd time in a row this has happened to me. I’ll pull up to the drive through, place my order on the touch screen. I get my code. And when I drive up to the window no one is there.. I don’t even see anyone inside. I wait and wait. Nothing. Does anyone even work here? The sign says open. It’s 8:45pm. It says it’s open until 9:30pm. The lights are on. But there’s literally no one inside. Whoever manages this place should probably hire some employees. Or just get a new career. What a joke.
Atmosphere: 1
Food: 1
Service: 1
Alright. On Tuesday 01/02/2024 went to this subway location around 8:55pm. Beforehand, I went to the Sauk Rapids location at 8:45, however they were closed. So I decided to go to the Sartell location. I saw 2 cars in line at the drive thru, so I decided to place my order at the kiosk outside. Well, when I got to the window, the girl working was in a funk.. she didn’t say anything rude.. however, after she took my money, she placed the change in my hands roughly and then SLAMMED the window! Lol why did she do that??? Maybe she’s having a bad day.. or maybe she wanted to go home.. who knows.. but come on lol. And it couldn’t have been anything I said to her, because I’m never disrespectful to workers at any company. The only conversation we had was- her:”that’ll be $$” me:“here you go” Then I’m watching her make the sandwiches and she’s SLAMMING the food onto them.. and SLAMS the toaster oven. She looked up at someone (or maybe nobody was there) but looked like she was complaining about something. She had a stank look on her face as well. In all honestly, I felt like recording, but decided not to. It could be a one time thing with her, but according to the most recent review on here, looks like she may be one to have poor customer service. But it was quite the show she put on. Very unprofessional. When she gave me the sandwiches I said “thank you?” and she didn’t say anything. Saaaad. If anyone is to read this recently, the worker had black hair and had on a shirt that said “the beast” on the back… lol she was acting like a lil beast making my sandwiches. And girl if ur reading this, my word of advice is next time ur flustered over something, take a deep breathe and don’t take it out on my sandwiches❤️Oh and previous reviews about a very friendly man working at this location are 10000% accurate. I’m sure we are all thinking of the same guy. He’s very sweet!?
Atmosphere: 3
Food: 3
Service: 3
Apparently this subway isn't "participating" promotion so you can't even use the coupons there. If there's a subway promotion going on, it should include all subways, so that you don't have customers getting the coupons, going to the store just to find out they can't even use it. It makes a waste of gas time and money, very easy way to upset customers. The lady making the food was rude and talked to me like she wanted me to leave. Do not recommend this subway, the floors had food on them and we were the only customers in the building. I understand this is a fast food restaurant and I'm not asking for 5 star service. But I'd like to be able to eat somewhere clean. I have had better experiences at McDonald's and I don't even like them.
Atmosphere: 1
Food: 2
Service: 1
The gentleman working tonight was really nice! The service was great and the food didn’t disappoint me at all, it was just him working and he did a really good job!
Atmosphere: 5
Food: 5
Service: 5
The employee who works here is absolutely amazing! He’s always so kind, helpful, and very friendly to everyone! I’m not a fan of Subway but my daughter is obsessed so I take her from time to time. But because of him, I will definitely come to subway more. Now I refuse to go to any other location except for this one! Thanks for being so kind every time ?
Atmosphere: 5
Food: 5
Service: 5
The gentleman working tonight all alone 12/23/2023 is absolutely amazing he is always friendly and kind he is the only reason we keep coming back give this man a
Atmosphere: 5
Food: 5
Service: 5
Excellent customer
Atmosphere: 5
Food: 5
Service: 5
Just moved from California to Minnesota. Visiting this Subway definitely made my day! Not only do you get a friendly atmosphere with workers that go above the normal but the overall experience while there was wonderful. So thank you for a great encounter and environment for picking up lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken, Spicy Italian
Fresh breaad, veggis, meats and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clean, service was really nice and the food for a subway was pretty good.
Atmosphere: 5
Food: 5
Service: 5
Awful ordering system and customer
Atmosphere: 1
Food: 3
Service: 1
Drive thru was awful awful awful...never
Atmosphere: 1
Food: 3
Service: 1
This subway is so good and im so picky after working at 3 different locations, food was good, store was clean, staff was friendly !
Atmosphere: 5
Food: 5
Service: 5
Staff were extremely helpful and we’re willing to make any adjustments I needed to my sandwiches. They were friendly, kind, and willing to have a quick chat. Best service I’ve had at a subway.