Horrible service, I am a limo driver and brought a bachelor party of 8 to thos place. I sat at the bar to order quick and get back to the vehicle like normal. Ordered 10 wings and a soda, first set of wing all cold. When I finally got my wing the group of 8 people already done eating. The guy next to me that sat down 15 min after me enjoying his meal. Manager was rubbing some giys chest at the end of the bar instead of helping staff. It was the worst run B-dubs I have ever seen and I frequent the B-Dybs restaurants 2-3 times a week.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Buffalo Wild Wings
kam r
Had 3 really bad experiences here for takeout and dine in. Will be skipping this location.
Atmosphere: 1
Food: 1
Service: 1
Jamie
I go to BWW all the time and I always have a great experience. But not tonight!… First off my food said it would be done in 40 minutes. I arrived after 30 minutes because I thought 40 minutes was extremely long for fried food. I walked in thinking I’d be wait but my food was already in the warmer box. “I was like great I’m out of here! ? After getting home my order was wrong and my wings were so slimy from sitting in the heater box for 20+ minutes. After speaking with a manager who could only point a finger I had to leave a review!! (2/17/24) I used to work in the restaurant industry for 15+ years never have I seen someone handle a wrong order so unprofessionally. Rather than try and fix the problem she blamed me for not ordering correctly. Which could be very possible.. But I know what I order ever time I go to Buffalo Wild Wings and this wasn’t correct. And after paying $65 and leaving $10 tip on a To-go order I would at least expect for them to offer to make the correct food that I thought I ordered. But NO!! Stay away from this location!!
Atmosphere: 1
Food: 1
Service: 1
Kari Parsons
I ordered door dash, I have never had an issue until last night, ordered 15 teriyaki wings,and a separate order of 10 teriyaki, well they were overcooked and dry there wasn't very much sauce on them, the other items i orderd were fine, wasn't very happy for the amount spent,
Food: 2
Karen Moruri
We were there when there was a promotion where we were to get 500 extra points, which we did not. I sent an email to customer service and was told I should have accepted the offer prior to ordering, which I had done. They have not responded to any further emails which is frustrating. We live minutes from this restaurant and are regular customers. One would think giving a patron 500 points would not be a bid deal to a company this size, especially when we spend at least $100 per visit with apps, dinners, and drinks.Update: thank you for the response. I originally sent the inquiry on the website as you are recommending. I will try a second time.Surprise!!!! no response. Again.
Atmosphere: 4
Food: 5
Service: 5
vasu p
They never follow timings.Please avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Oscar Bastian
They never give me the right amount of blue cheese or ranch from orders
Went in around 830-9pm pretty empty, ordered some apps and food. They brought the apps out late and then the food seemed like it sat for a bit everybody's meal was cold and then they forgot to bring out my daughter's food maybe 10 mins after everybody got their food. The waitress was new, yet the place was damn near empty. Very disappointing.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Deep Fried Pickles, Traditional Wings, Wings, Onion Rings, Buffalo, Celery, Burger
T.M. Scott
Great food every time!
Atmosphere: 5
Food: 5
Service: 5
Amal
0 stars !!!! I had an extremely disappointing experience at this restaurant. The chicken wings were far from satisfactory I suspect they might not have been genuine chicken. They were practically inedible, barely any meat on the bones. Additionally, I ended up with severe food poisoning after eating there. I was perfectly fine before visiting the restaurant, but after consuming their food, I couldn't go more than a few minutes without vomiting. It was so severe that I had to seek medical help at the ER, where they confirmed it was indeed food poisoning. Not only that, but the service took a turn when it came to tipping, which was disappointing considering the situation. I strongly advise against eating here due to my distressing experience.
My favorite BWW
Atmosphere: 4
Food: 4
Service: 5
Poorly managed, didn't feel comfortable
Atmosphere: 2
Food: 3
Service: 1
Best burger I ever had at b divs
Horrible service, I am a limo driver and brought a bachelor party of 8 to thos place. I sat at the bar to order quick and get back to the vehicle like normal. Ordered 10 wings and a soda, first set of wing all cold. When I finally got my wing the group of 8 people already done eating. The guy next to me that sat down 15 min after me enjoying his meal. Manager was rubbing some giys chest at the end of the bar instead of helping staff. It was the worst run B-dubs I have ever seen and I frequent the B-Dybs restaurants 2-3 times a week.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Buffalo Wild Wings
Had 3 really bad experiences here for takeout and dine in. Will be skipping this location.
Atmosphere: 1
Food: 1
Service: 1
I go to BWW all the time and I always have a great experience. But not tonight!… First off my food said it would be done in 40 minutes. I arrived after 30 minutes because I thought 40 minutes was extremely long for fried food. I walked in thinking I’d be wait but my food was already in the warmer box. “I was like great I’m out of here! ? After getting home my order was wrong and my wings were so slimy from sitting in the heater box for 20+ minutes. After speaking with a manager who could only point a finger I had to leave a review!! (2/17/24) I used to work in the restaurant industry for 15+ years never have I seen someone handle a wrong order so unprofessionally. Rather than try and fix the problem she blamed me for not ordering correctly. Which could be very possible.. But I know what I order ever time I go to Buffalo Wild Wings and this wasn’t correct. And after paying $65 and leaving $10 tip on a To-go order I would at least expect for them to offer to make the correct food that I thought I ordered. But NO!! Stay away from this location!!
Atmosphere: 1
Food: 1
Service: 1
I ordered door dash, I have never had an issue until last night, ordered 15 teriyaki wings,and a separate order of 10 teriyaki, well they were overcooked and dry there wasn't very much sauce on them, the other items i orderd were fine, wasn't very happy for the amount spent,
Food: 2
We were there when there was a promotion where we were to get 500 extra points, which we did not. I sent an email to customer service and was told I should have accepted the offer prior to ordering, which I had done. They have not responded to any further emails which is frustrating. We live minutes from this restaurant and are regular customers. One would think giving a patron 500 points would not be a bid deal to a company this size, especially when we spend at least $100 per visit with apps, dinners, and drinks.Update: thank you for the response. I originally sent the inquiry on the website as you are recommending. I will try a second time.Surprise!!!! no response. Again.
Atmosphere: 4
Food: 5
Service: 5
They never follow timings.Please avoid this location.
Atmosphere: 1
Food: 1
Service: 1
They never give me the right amount of blue cheese or ranch from orders
Restaurantji Recommends
Went in around 830-9pm pretty empty, ordered some apps and food. They brought the apps out late and then the food seemed like it sat for a bit everybody's meal was cold and then they forgot to bring out my daughter's food maybe 10 mins after everybody got their food. The waitress was new, yet the place was damn near empty. Very disappointing.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Deep Fried Pickles, Traditional Wings, Wings, Onion Rings, Buffalo, Celery, Burger
Great food every time!
Atmosphere: 5
Food: 5
Service: 5
0 stars !!!! I had an extremely disappointing experience at this restaurant. The chicken wings were far from satisfactory I suspect they might not have been genuine chicken. They were practically inedible, barely any meat on the bones. Additionally, I ended up with severe food poisoning after eating there. I was perfectly fine before visiting the restaurant, but after consuming their food, I couldn't go more than a few minutes without vomiting. It was so severe that I had to seek medical help at the ER, where they confirmed it was indeed food poisoning. Not only that, but the service took a turn when it came to tipping, which was disappointing considering the situation. I strongly advise against eating here due to my distressing experience.
Atmosphere: 1
Food: 1
Service: 1
I love good service
This place is amazing and has the best employees