I have to admit that the owner or administrator is always very aware of customer service. The attention is very good. He is always attentive and involved with the quality of the food.
Atmosphere: 3
Food: 4
Service: 5
leanna grimm
Pretty disappointed. Had a stressful day at work and just wanted to stop on my way home for a Togo order, got here a little bit before 8 on a weeknight and they had already closed their doors due to low traffic.
Chris Benner
We came here on a Friday right at 5pm... I really wanted to like this place so much more. The atmosphere is cool and I like the concept. But after the inital favorable impression, it really struggled with the service and food.Service: If I could use just one word to describe the service it would be "SLOW". The server was very poilet and probably not her fault. It just took forever for the bar to turn out drinks. We waited about 10 minutes to put in our drink order. Drinks took about 25 minutes to show up. Crazy! Then when the rest of our party showed up we ordered more drinks and water. The drinks showed up another 20-25 minutes later and told it would be awhile for the water.. Wait.. What? Seriously? Then we finally put in our food order. This also took about 30-35 min, which was fine but the water didn't come until after the food. I didn't dare order another drink as we had already been here about 2 hours and just started eating. Maybe they were short staffed.. Maybe the bartenders were new and slow.. But for a place with 4.6 stars on Google at the time of this review, I expected more.Food: well.. Let's be honest. This food is just basic. My wife got the Friday fish special and I got the schnitzel sandwich. It was fine, nothing special. Lots of great reviews and food is mid and overpriced for the quantity and quality.Overall thr German pub theme is great. But service and food needs to elevate before I would consider coming back.
Atmosphere: 5
Food: 3
Service: 2
Nick Faue
I really like going here. Huge selection of beers and the food great and isn't something like a traditional restaurant. I mean that you won't find their style anywhere else. The servers are very friendly. On certain nights they have live music. Some nights can be really busy, but that means that people love to come here. I recommend trying them out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tap Haus Burger on Pretzel, Jumbo Salted Pretzel Knot
Courtney Wiest
I've NEVER had a bad experience! The food and drinks are amazing and the staff are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork, Pilsner, Honey Crisp, Seasoned Kettle Chips, Tap Haus Burger on Pretzel, Jumbo Salted Pretzel Knot, BK Tap Haus Burger, Lupulin Fashion Mullet, Blonde, Perogies, Buffalo Wings, Bacon Cheese Burger
Bolduc Tim
I cannot spread enough good vibes about BK Taphouse and the staff! It just pains me that it took me so long to post this review. Our daughter got married here in August and while not a traditional location to get married, IT WAS FABULOUS! The staff worked their butts off to deliver a day to remember and we were totally blessed by their hard work. From the food, to the beverages, to the venue, to the staff, it could not have been a better experience on any level. We have heard from so many who attended the event and exclaimed that it was the "event of the year" for them, based on the food, venue, service and staff. We were regular patrons of BK Taphouse prior to our event, based on the aforementioned food, service and staff. We could have not made a better choice. Thank you BK Taphouse, Jonathon and Tony! God bless you as you help people come together in love and a genuine human spirit of friendship to make lifelong memories for your customers and those who call you friends! You guys rock!! Thank you, thank you, thank you!
Atmosphere: 5
Food: 5
Service: 5
David Whiteman
Great atmosphere with plenty of drink options. A place to try out different bonbons. Service on the slower side. But overall, it's a fun bar.
Atmosphere: 5
Food: 4
Service: 3
Tyler Reiss
The Rueben was excellent. And efficient number of choices of beers was good and not overwhelming.
Atmosphere: 4
Food: 5
Service: 5
Courtney Hultmann
My now-husband and I had our wedding ceremony and reception here in August, and I’ve been struggling trying to put the words together for this review since then. I can’t get it to fit in the maximum amount of characters. We were so beyond in love with the venue and the staff, and the general manager, Tony, made everything so stress-free and took so much of the details off of us and made our dream come to life. What BK offers is not just a venue, but an entire service that is centered around making this the easiest and best decision of your whole wedding planning process. The answer to every “Can you…” or “Can we…” question will always met with a “We will make it happen” mindset before ever saying no, and they followed through with that every single time. Every single member of staff went so far out of their way not only as a group but individually as well to make sure not only my husband and I were happy and taken care of, but every single one of our guests as well. I have never met a group of people so eager and happy to be at work and serve people – which speaks so highly to the entire culture and operations of BK Tap Haus. I can’t put into words how happy my husband and I are with our experience at BK. They genuinely did everything possible to make our lives so easy and stress free not only throughout the planning process but especially on the day-of as well. It made such a huge difference in our entire wedding experience, especially as there was such a clear difference with the stress of planning all of the other aspects of the wedding versus the venue, food, and drink. Navigating other vendors was so stressful and you have to fight to make the experience not bitter at times. All the while, everything with BK was like a breath of fresh air. It was like night and day.BK Tap Haus is easily the best priced for the best value in the area, on top of the fact that you get so much out of it. They do a flat price, no hidden fees or extra junk added on top. They are transparent and honest, and worth every penny. They offer so much in-house. When you work out details of other wedding venues + caterers (that must be on their approved list) + bar service (that also must be on their approved list) + impossible décor rules, it gets to be such a headache and so insanely expensive that it makes the sparkle of wedding planning just fade. None of that is needed with BK Tap Haus, and the cost here versus the combination of adding everything up elsewhere is not even a competition. I would choose BK every time.Food? Amazing – over 75% of my guests made a point to come tell me how insanely good everything was, and I have photographic proof of the rest devouring first, second, and third helpings! Drinks? Phenomenal – everyone was so in love with the bartenders and staff, and they made our signature drinks come to life (mine, by the way, was created by BK Tap Haus just for me, and can still be purchased today by asking for the “pink drink”). Ambiance? To die for – I received so many compliments from all of my guests – who don’t normally take note of this sort of thing – just absolutely raving about how beautiful everything is and how wonderfully such an aesthetic bar/restaurant can be enhanced and instantly turn into such a gorgeous industrial/rustic venue. The venue is beautiful and is so incredible flexible and openminded with décor and other requests, and all of my guests raved at the beauty of the wedding. People loved being able to go out on the patio and use the fire pits – especially during the June-August months!I have sent over 74 people/groups to visit BK since we initially booked them, and I will continue to do so every chance I get. There is not enough room in this review for me to say everything I want. If you want a referral for BK Tap Haus, every single member of my family, wedding party, and guest list will give you one in great detail. Five stars is not enough.
Atmosphere: 5
Food: 5
Service: 5
Ericka Kinzer
Great food, service, many beer options, great live music. Was great for a big
Place is awesome. Great atmosphere and to top it the food was awesome! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Joseph Osowski
My absolute favorite spot! We regularly patronize the TapHaus and are always impressed by the consistency of the top tier experience we have every time. This is a testament to their management and dedicated staff.
Atmosphere: 5
Food: 5
Service: 5
Katie Rubesh
The service staff was so friendly. The food was tasteful with a good variety to choose from. The atmosphere was friendly and you felt like “you fit in!” Would definitely god back.
Atmosphere: 5
Food: 5
Service: 5
Cassandra James
This is our favorite place to eat when we are in the area.The manager is always welcoming and no matter how busy they are we always have had a wonderful experience! This time coming in was no different, thank you, chefs, manager and team for giving us a restaurant we can always count on!
Atmosphere: 5
Food: 5
Service: 5
Kevin McDermott
Went here for after dinner drinks with a buddy. Good fast service and the beer menu was impressive. Would go back again pretty easily.
I have to admit that the owner or administrator is always very aware of customer service. The attention is very good. He is always attentive and involved with the quality of the food.
Atmosphere: 3
Food: 4
Service: 5
Pretty disappointed. Had a stressful day at work and just wanted to stop on my way home for a Togo order, got here a little bit before 8 on a weeknight and they had already closed their doors due to low traffic.
We came here on a Friday right at 5pm... I really wanted to like this place so much more. The atmosphere is cool and I like the concept. But after the inital favorable impression, it really struggled with the service and food.Service: If I could use just one word to describe the service it would be "SLOW". The server was very poilet and probably not her fault. It just took forever for the bar to turn out drinks. We waited about 10 minutes to put in our drink order. Drinks took about 25 minutes to show up. Crazy! Then when the rest of our party showed up we ordered more drinks and water. The drinks showed up another 20-25 minutes later and told it would be awhile for the water.. Wait.. What? Seriously? Then we finally put in our food order. This also took about 30-35 min, which was fine but the water didn't come until after the food. I didn't dare order another drink as we had already been here about 2 hours and just started eating. Maybe they were short staffed.. Maybe the bartenders were new and slow.. But for a place with 4.6 stars on Google at the time of this review, I expected more.Food: well.. Let's be honest. This food is just basic. My wife got the Friday fish special and I got the schnitzel sandwich. It was fine, nothing special. Lots of great reviews and food is mid and overpriced for the quantity and quality.Overall thr German pub theme is great. But service and food needs to elevate before I would consider coming back.
Atmosphere: 5
Food: 3
Service: 2
I really like going here. Huge selection of beers and the food great and isn't something like a traditional restaurant. I mean that you won't find their style anywhere else. The servers are very friendly. On certain nights they have live music. Some nights can be really busy, but that means that people love to come here. I recommend trying them out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tap Haus Burger on Pretzel, Jumbo Salted Pretzel Knot
I've NEVER had a bad experience! The food and drinks are amazing and the staff are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork, Pilsner, Honey Crisp, Seasoned Kettle Chips, Tap Haus Burger on Pretzel, Jumbo Salted Pretzel Knot, BK Tap Haus Burger, Lupulin Fashion Mullet, Blonde, Perogies, Buffalo Wings, Bacon Cheese Burger
I cannot spread enough good vibes about BK Taphouse and the staff! It just pains me that it took me so long to post this review. Our daughter got married here in August and while not a traditional location to get married, IT WAS FABULOUS! The staff worked their butts off to deliver a day to remember and we were totally blessed by their hard work. From the food, to the beverages, to the venue, to the staff, it could not have been a better experience on any level. We have heard from so many who attended the event and exclaimed that it was the "event of the year" for them, based on the food, venue, service and staff. We were regular patrons of BK Taphouse prior to our event, based on the aforementioned food, service and staff. We could have not made a better choice. Thank you BK Taphouse, Jonathon and Tony! God bless you as you help people come together in love and a genuine human spirit of friendship to make lifelong memories for your customers and those who call you friends! You guys rock!! Thank you, thank you, thank you!
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere with plenty of drink options. A place to try out different bonbons. Service on the slower side. But overall, it's a fun bar.
Atmosphere: 5
Food: 4
Service: 3
The Rueben was excellent. And efficient number of choices of beers was good and not overwhelming.
Atmosphere: 4
Food: 5
Service: 5
My now-husband and I had our wedding ceremony and reception here in August, and I’ve been struggling trying to put the words together for this review since then. I can’t get it to fit in the maximum amount of characters. We were so beyond in love with the venue and the staff, and the general manager, Tony, made everything so stress-free and took so much of the details off of us and made our dream come to life. What BK offers is not just a venue, but an entire service that is centered around making this the easiest and best decision of your whole wedding planning process. The answer to every “Can you…” or “Can we…” question will always met with a “We will make it happen” mindset before ever saying no, and they followed through with that every single time. Every single member of staff went so far out of their way not only as a group but individually as well to make sure not only my husband and I were happy and taken care of, but every single one of our guests as well. I have never met a group of people so eager and happy to be at work and serve people – which speaks so highly to the entire culture and operations of BK Tap Haus. I can’t put into words how happy my husband and I are with our experience at BK. They genuinely did everything possible to make our lives so easy and stress free not only throughout the planning process but especially on the day-of as well. It made such a huge difference in our entire wedding experience, especially as there was such a clear difference with the stress of planning all of the other aspects of the wedding versus the venue, food, and drink. Navigating other vendors was so stressful and you have to fight to make the experience not bitter at times. All the while, everything with BK was like a breath of fresh air. It was like night and day.BK Tap Haus is easily the best priced for the best value in the area, on top of the fact that you get so much out of it. They do a flat price, no hidden fees or extra junk added on top. They are transparent and honest, and worth every penny. They offer so much in-house. When you work out details of other wedding venues + caterers (that must be on their approved list) + bar service (that also must be on their approved list) + impossible décor rules, it gets to be such a headache and so insanely expensive that it makes the sparkle of wedding planning just fade. None of that is needed with BK Tap Haus, and the cost here versus the combination of adding everything up elsewhere is not even a competition. I would choose BK every time.Food? Amazing – over 75% of my guests made a point to come tell me how insanely good everything was, and I have photographic proof of the rest devouring first, second, and third helpings! Drinks? Phenomenal – everyone was so in love with the bartenders and staff, and they made our signature drinks come to life (mine, by the way, was created by BK Tap Haus just for me, and can still be purchased today by asking for the “pink drink”). Ambiance? To die for – I received so many compliments from all of my guests – who don’t normally take note of this sort of thing – just absolutely raving about how beautiful everything is and how wonderfully such an aesthetic bar/restaurant can be enhanced and instantly turn into such a gorgeous industrial/rustic venue. The venue is beautiful and is so incredible flexible and openminded with décor and other requests, and all of my guests raved at the beauty of the wedding. People loved being able to go out on the patio and use the fire pits – especially during the June-August months!I have sent over 74 people/groups to visit BK since we initially booked them, and I will continue to do so every chance I get. There is not enough room in this review for me to say everything I want. If you want a referral for BK Tap Haus, every single member of my family, wedding party, and guest list will give you one in great detail. Five stars is not enough.
Atmosphere: 5
Food: 5
Service: 5
Great food, service, many beer options, great live music. Was great for a big
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Salted Pretzel Knot
Restaurantji Recommends
Place is awesome. Great atmosphere and to top it the food was awesome! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
My absolute favorite spot! We regularly patronize the TapHaus and are always impressed by the consistency of the top tier experience we have every time. This is a testament to their management and dedicated staff.
Atmosphere: 5
Food: 5
Service: 5
The service staff was so friendly. The food was tasteful with a good variety to choose from. The atmosphere was friendly and you felt like “you fit in!” Would definitely god back.
Atmosphere: 5
Food: 5
Service: 5
This is our favorite place to eat when we are in the area.The manager is always welcoming and no matter how busy they are we always have had a wonderful experience! This time coming in was no different, thank you, chefs, manager and team for giving us a restaurant we can always count on!
Atmosphere: 5
Food: 5
Service: 5
Went here for after dinner drinks with a buddy. Good fast service and the beer menu was impressive. Would go back again pretty easily.
Atmosphere: 5
Food: 5
Service: 5