I like this place because it’s convenient but every time I come here, they would mess up my order (it’s a standard drink), or you’ll be standing in line and no one pays any attention or acknowledges you so I started ordering from the screen instead. This time they forgot my order while 5 other people who came after me got theirs first. I even overheard the employees saying they forgot to make my drink so I just sat there wondering why I haven’t gotten my drink.This place is disorganized, the workers are inattentive and they need to train their employees better. There’s always 3-4 people working at the same time so I don’t understand how these small little things can get missed.
Atmosphere: 3
Food: 5
Service: 1
Cindy Contreras Rios
So much flavor in all of their drinks and much cheaper than other places.
Atmosphere: 5
Food: 5
Service: 5
Michael K.
I'm obsessed with the garlic chicken, I've gotten it about 3 times now and every time it's so perfect. Classic flavor and reminds me of the tea shops out in San Diego! I've also had taro boba tea from here before that was quite good. Definitely wanting to try more of the Taiwanese Street Food options!
James Keller
Absolutely outstanding experience at this bubble tea shop! The service is unparalleled, with friendly staff who go above and beyond to ensure every customer leaves satisfied. The bubble tea itself is top-notch, bursting with flavor and perfectly prepared every time. Hands down, the best bubble tea spot in town!
Atmosphere: 5
Food: 5
Service: 5
Chelsea Lee
My family comes here all the time. Their PICK UP INSTRUCTION is self explanatory, and I appreciate how it helps me get my orders quickly and efficiently. My husband and I with our children waited patiently @4:45pm for our food to be ready due to the self explanatory pick up instructions.
By 4:55pm, we went up to the counter and inquired about the status of our order. To our disappointment, it had been sitting there for some time already. The worker looked at it and quickly realized that it was ours. He handed it over to us, but unfortunately, the food was no longer fresh and not even warm enough.
We got the food AND THEN they sent us a 'pick up' text at 4:57 pm.
After observing that my food was no longer warm, I inquiringly asked the staff about its duration on the counter. However, they all evaded my query by exchanging glances without uttering a SINGLE word, I kid you not. I persisted in seeking an answer, only to be met with sustained silence multiple of time, which was actually very frustrating. Eventually, one staff member responded with, “we’ll make you a new one. It’ll take about 10min.”
After receiving the resolution, we decided to say it’s fine. HOWEVER this was the turning point for me. When the new batch was done, before handing it to us, one of the employees boldly decided to shift the responsibility onto us by stating, 'This is an excessive amount of calamari. Can you kindly inform us of your presence upon arrival for future orders?' (It’s like, DUH WE KNOW THAT! It’s OUR order and OUR MONEY as well. Imagine HOW WE FEEL) P.S. we ALWAYS order 4 bags of calamari.
I strongly feel that it's not fair to assume that I should have just followed her instructions blindly, especially when they HAVE a self-explanatory pickup text. We picked up our order BEFORE they even sent me the pickup text and unfortunately, the food was already cold. Imagine if I had actually waited for the pickup text to come through? At what point would it have been sent if my order was already sitting there?
I prevented her from turning it around on us; I told her to apologize and take responsibility, clarifying the situation via text while waiting patiently.
The apology wasn’t sincere one bit, it only came after I made the confrontation, to top it off she still proceeded to have the last words by ending it with the exact same prior statement.
TII CUP GET IT RIGHT.
Do we pick up AFTER RECEIVEING pick up text? Or is it OUR RESPONSIBILITY to come and DEMAND FOR OUR FOOD BEFORE THE TEXT IS SENT OUT??!
Review was given based off of employee resolution. I would’ve been just fine without her ending statement. Thank you.
Jackelyn doyle
BEST boba in the twin cities hands down.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Beltran
Average
Atmosphere: 3
Food: 3
Service: 3
Mia Goggleye
Drinks come fast just not waffle always takes like 15 mins. Everything is great here plus staff is kind.
Atmosphere: 2
Food: 5
Service: 2
Ezekiel Cera
The food and drinks where delicious and the staff was amazing would definitely recommend!
Great drinks better than the new location inside MOA @macys second floor their drinks are bitter and
Atmosphere: 5
Food: 5
Service: 5
stephanie Awidamanossi
I came in on Halloween night in with my kids and they loved it here. There were two girls and one guy and They were very helpful, I loved the fact the workers had on their Halloween costumes. They were so sweet, patient and respectful. Everything was done quickly while they kept the shop nice and clean. Will be coming here more often!!
Atmosphere: 5
Food: 5
Service: 5
Mahaila
Great place for a small bite or lots of small bites ! And something fun to drink.I got the black tea with tapioca pearls and spicy chicken.They were super sweet and considerate!I would definitely go out of my way for the chicken again^-^
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Popcorn Chicken
Sophia Kosel
My friend and I came here for boba one night, it was empty and there was young male workers who didn’t seem to want to be there and were on their phones. When I tried to ask them questions while looking directly at them they ignored me. Later when I tried my boba i realized it didn’t have any sweetener in my sweet drink. Highly disappointed, usually I have a good experience but this was subpar.
My girls love popping boba!!
Atmosphere: 4
Food: 5
Service: 5
I like this place because it’s convenient but every time I come here, they would mess up my order (it’s a standard drink), or you’ll be standing in line and no one pays any attention or acknowledges you so I started ordering from the screen instead. This time they forgot my order while 5 other people who came after me got theirs first. I even overheard the employees saying they forgot to make my drink so I just sat there wondering why I haven’t gotten my drink.This place is disorganized, the workers are inattentive and they need to train their employees better. There’s always 3-4 people working at the same time so I don’t understand how these small little things can get missed.
Atmosphere: 3
Food: 5
Service: 1
So much flavor in all of their drinks and much cheaper than other places.
Atmosphere: 5
Food: 5
Service: 5
I'm obsessed with the garlic chicken, I've gotten it about 3 times now and every time it's so perfect. Classic flavor and reminds me of the tea shops out in San Diego! I've also had taro boba tea from here before that was quite good. Definitely wanting to try more of the Taiwanese Street Food options!
Absolutely outstanding experience at this bubble tea shop! The service is unparalleled, with friendly staff who go above and beyond to ensure every customer leaves satisfied. The bubble tea itself is top-notch, bursting with flavor and perfectly prepared every time. Hands down, the best bubble tea spot in town!
Atmosphere: 5
Food: 5
Service: 5
My family comes here all the time. Their PICK UP INSTRUCTION is self explanatory, and I appreciate how it helps me get my orders quickly and efficiently. My husband and I with our children waited patiently @4:45pm for our food to be ready due to the self explanatory pick up instructions. By 4:55pm, we went up to the counter and inquired about the status of our order. To our disappointment, it had been sitting there for some time already. The worker looked at it and quickly realized that it was ours. He handed it over to us, but unfortunately, the food was no longer fresh and not even warm enough. We got the food AND THEN they sent us a 'pick up' text at 4:57 pm. After observing that my food was no longer warm, I inquiringly asked the staff about its duration on the counter. However, they all evaded my query by exchanging glances without uttering a SINGLE word, I kid you not. I persisted in seeking an answer, only to be met with sustained silence multiple of time, which was actually very frustrating. Eventually, one staff member responded with, “we’ll make you a new one. It’ll take about 10min.” After receiving the resolution, we decided to say it’s fine. HOWEVER this was the turning point for me. When the new batch was done, before handing it to us, one of the employees boldly decided to shift the responsibility onto us by stating, 'This is an excessive amount of calamari. Can you kindly inform us of your presence upon arrival for future orders?' (It’s like, DUH WE KNOW THAT! It’s OUR order and OUR MONEY as well. Imagine HOW WE FEEL) P.S. we ALWAYS order 4 bags of calamari. I strongly feel that it's not fair to assume that I should have just followed her instructions blindly, especially when they HAVE a self-explanatory pickup text. We picked up our order BEFORE they even sent me the pickup text and unfortunately, the food was already cold. Imagine if I had actually waited for the pickup text to come through? At what point would it have been sent if my order was already sitting there? I prevented her from turning it around on us; I told her to apologize and take responsibility, clarifying the situation via text while waiting patiently. The apology wasn’t sincere one bit, it only came after I made the confrontation, to top it off she still proceeded to have the last words by ending it with the exact same prior statement. TII CUP GET IT RIGHT. Do we pick up AFTER RECEIVEING pick up text? Or is it OUR RESPONSIBILITY to come and DEMAND FOR OUR FOOD BEFORE THE TEXT IS SENT OUT??! Review was given based off of employee resolution. I would’ve been just fine without her ending statement. Thank you.
BEST boba in the twin cities hands down.
Atmosphere: 5
Food: 5
Service: 5
Average
Atmosphere: 3
Food: 3
Service: 3
Drinks come fast just not waffle always takes like 15 mins. Everything is great here plus staff is kind.
Atmosphere: 2
Food: 5
Service: 2
The food and drinks where delicious and the staff was amazing would definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good service and tasty
Atmosphere: 5
Food: 5
Service: 5
Great drinks better than the new location inside MOA @macys second floor their drinks are bitter and
Atmosphere: 5
Food: 5
Service: 5
I came in on Halloween night in with my kids and they loved it here. There were two girls and one guy and They were very helpful, I loved the fact the workers had on their Halloween costumes. They were so sweet, patient and respectful. Everything was done quickly while they kept the shop nice and clean. Will be coming here more often!!
Atmosphere: 5
Food: 5
Service: 5
Great place for a small bite or lots of small bites ! And something fun to drink.I got the black tea with tapioca pearls and spicy chicken.They were super sweet and considerate!I would definitely go out of my way for the chicken again^-^
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Popcorn Chicken
My friend and I came here for boba one night, it was empty and there was young male workers who didn’t seem to want to be there and were on their phones. When I tried to ask them questions while looking directly at them they ignored me. Later when I tried my boba i realized it didn’t have any sweetener in my sweet drink. Highly disappointed, usually I have a good experience but this was subpar.
Atmosphere: 4
Food: 3
Service: 1