My two kids were there for a party and it was my 3 year olds first time and he loved it
Atmosphere: 5
Food: 5
Service: 5
Rhonda Peterson
Kids had so much fun!
Atmosphere: 5
Food: 4
Service: 5
Bao Yang
Pizza is pricey but is pretty good... salad was so so.. but kids love it
Atmosphere: 5
Food: 4
Service: 5
Dev Laus
Doesn’t open at the time specified on Google Maps and at the door. There was a worker inside, in the front, that refused to acknowledge the presence of customers outside. Left to Target next door and the kids ended up spending the money there. 0 stars if I could rate it that.
Lillian Lee
This place isn't like it used to be. I hosted my daughter's birthday party here 2 weekends ago and they did not honor the birthday star free promo as advertised online because they said it's expired, yet, they're STILL advertising that promotion today. Some food didn't even come out until the end when the party was already over. Pricing was ridiculous, not like how it used to be. I spent over $2500 for a 2 hour birthday but more like 1.5 hours because we had to remove from the tables 30 min before the party time ended so that they could get ready for the next party. Not only that but the host was almost always nowhere to be found. This will be the last time I host a birthday party here.
Atmosphere: 2
Food: 2
Service: 2
Josh D
Having a birthday party at chuck cheese's? We all know what you are signing up for, but if you happen to select THIS particular chucke cheese? Well, the failure at this location goes far beyond your typical chucke cheese experience. Prepare to be embarrassed that you invited people to your party. At one point i felt like we were on punked or something, because I have never seen a group of people try so hard to do everything so completely wrong.Dont get me wrong, i love chucke cheese and have had many parties at chucke cheese. However, let me explain why exactly i feel this particular chuckie cheese is just a little bit closer to hell then the rest of them.So first thing, they have 4 Bday parties taking place simotaneously with spacing similar to a high school cafeteria. They give you cards that give unlimited video games for 2 hours. Great idea, but they had 3 times as many kids in that arcade than video games. So playing these games was pretty difficult. No big deal, but they call the 20 4-5 year olds back to the table for cake/chucke time.. But where is chuck? For around an hour they are hinting that chucke cheese is almost here, so these 20 kids with their game passes lose 1 hour of gameplay waiting for this actor. (Guess this is how they handle too many kids and not enough games?) He arrives, and because he was so late, it was decided by these hostesses, that all 4 parties are going to get their personal experience at the same time. They do one big happy birthday song for all 4 parties at the same time (inject your kids name). I am not sure what was up with this chuck, but he was basically being held up by the hostesses and walked around, i suspect it may have been a weekend at Bernie's situation.Then apparently an issue in the kitchen and our dessert wasn't ready on time. I thought they would have given this to us after the chucke cheese being so late. But no, they told us they need 15 minutes to clean up the table prior to the next group arriving, so we have to move everything to a different table. I mean who better to pay for their mistakes than the individual who is paying for this experience (in so many ways). It doesn't stop here, the hostess demands we settle the check immediately (prior to opening presents or eating the dessert), stating she does not have the time to come back after we are finished. However, what she did have time for... After the check was paid, She demands my wife to GIVE THEM A GOOD REVIEW ON THE EMAIL WE RECEIVED FROM THE CHUCKE CHEESE SYSTEM. She actually stood there over my wife's shoulder helping her write the review, holding my daughters tickets ransom until this was completed.I'm writing this review because of the "another day at the office" style that all of this mess was served up. I would say they looked almost like they were proud of the work they had done. I need to make it perfectly clear, that this is unacceptable. When you overbook your little event space, the fallout cannot filter down to your guests. Because your guests will in turn write reviews like these. Your version of service is a complete disgrace, and having inviting people to your establishment brings shame upon myself and embarrassment to my family.I am in the process of contacting this service my wife was sequestered to give you a good review on to inform them of the tactics you employ when these reviews are being written.To anyone planning a party here, i know you are fully aware of what a chucke cheese party is. However, it can get worse. This particular location can definitely assist with this. However, the pizza was pretty good.
Atmosphere: 1
Food: 3
Service: 1
Erin Klisch
My kiddo had a blast here! Wide variety of games, prizes, food selection, etc. The fountain drinks were warm-ish which was a bit disappointing. I’ll have to add ice to my drink next time. Very clean space. Bigger place than I expected!
Atmosphere: 5
Food: 5
Service: 5
Mike Nificent
Surprisingly delicious pizza, but it took a lot longer to get my food than expected.
Atmosphere: 4
Food: 5
Service: 4
Jesus Vazquez
A whole new chucky cheese ?, ain't the same as when my kids were younger. Now it has a big screen.
Atmosphere: 3
Food: 3
Service: 3
Shay Weinschreider
This was our first time going to Chuck E Cheese with our kids, and they had a blast. The food was decent, and the games were all in working order, except for one. It's nice that they moved the ticket system to wireless. The staff lacked customer service, but they were all very young, so maybe this was their first job. This location is smaller than the ones we've been to, but it was perfect for our first timers. We purchased 120 points and got to play games several times and use the picture kiosk. All in all it was a great experience. We would recommend.
Great place for kids. Can plan ahead for Birthday parties. Food is decent. Good amount of games for kids.Kid-friendliness: Great atmosphere for kids. Plenty of games. Decent food choices. Mostly kids options on the food which makes sense.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Large Pizza
Ba Vang
The pizza is actually good for the place. It's not Pizza Lucé quality, but it's better than Pizza Ranch. Overall, safe and a fun place for the kids. The pricing of things are expected, it's not cheap cheap.Parking: Plenty and close by.Kid-friendliness: Is a kid place, so they have everything at their height level and more.Wheelchair accessibility: There are no steps needed to enter the building, to play, or for the bathroom. Auto doors, too, i think...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Topping to Your Large Pizza for 2, Personal Pizza, Make It a Stuffed Crust for Only 2, Pepperoni Pizza Slice, Large Cheese Pizza, Large Pizza, Individual Pizza, Large Wings, Spring Family Pack, Cotton Candy, Side of Korean Sauce, Add a Topping to Your Large Pizza for 2, Iced Cinnamon Sticks, Supreme Pizza, Party Pack, Chicken Wings Celery and Ranch, 5 Meat Pizza Cheese Pizza Supreme Pizza
erik hansen
If you want grumpy high school kids to to ruin your kids birthday go here. Overpriced. Rude service. Combined my kids and another family's party together when they had nine open birthday tables. Not good. zero stars if possible.
Ms. Trice child of God
Staff wasnt at the door all the time. Kids almost leaving it without stamp being checked. Staff wasn't attentive to birthday girl or party host. Terrible will continue to go where i go-
Atmosphere: 4
Food: 3
Service: 2
Shalonda Foster
Always friendly good environment clean good food my kids love it always leave happy the staff are very caring and
My two kids were there for a party and it was my 3 year olds first time and he loved it
Atmosphere: 5
Food: 5
Service: 5
Kids had so much fun!
Atmosphere: 5
Food: 4
Service: 5
Pizza is pricey but is pretty good... salad was so so.. but kids love it
Atmosphere: 5
Food: 4
Service: 5
Doesn’t open at the time specified on Google Maps and at the door. There was a worker inside, in the front, that refused to acknowledge the presence of customers outside. Left to Target next door and the kids ended up spending the money there. 0 stars if I could rate it that.
This place isn't like it used to be. I hosted my daughter's birthday party here 2 weekends ago and they did not honor the birthday star free promo as advertised online because they said it's expired, yet, they're STILL advertising that promotion today. Some food didn't even come out until the end when the party was already over. Pricing was ridiculous, not like how it used to be. I spent over $2500 for a 2 hour birthday but more like 1.5 hours because we had to remove from the tables 30 min before the party time ended so that they could get ready for the next party. Not only that but the host was almost always nowhere to be found. This will be the last time I host a birthday party here.
Atmosphere: 2
Food: 2
Service: 2
Having a birthday party at chuck cheese's? We all know what you are signing up for, but if you happen to select THIS particular chucke cheese? Well, the failure at this location goes far beyond your typical chucke cheese experience. Prepare to be embarrassed that you invited people to your party. At one point i felt like we were on punked or something, because I have never seen a group of people try so hard to do everything so completely wrong.Dont get me wrong, i love chucke cheese and have had many parties at chucke cheese. However, let me explain why exactly i feel this particular chuckie cheese is just a little bit closer to hell then the rest of them.So first thing, they have 4 Bday parties taking place simotaneously with spacing similar to a high school cafeteria. They give you cards that give unlimited video games for 2 hours. Great idea, but they had 3 times as many kids in that arcade than video games. So playing these games was pretty difficult. No big deal, but they call the 20 4-5 year olds back to the table for cake/chucke time.. But where is chuck? For around an hour they are hinting that chucke cheese is almost here, so these 20 kids with their game passes lose 1 hour of gameplay waiting for this actor. (Guess this is how they handle too many kids and not enough games?) He arrives, and because he was so late, it was decided by these hostesses, that all 4 parties are going to get their personal experience at the same time. They do one big happy birthday song for all 4 parties at the same time (inject your kids name). I am not sure what was up with this chuck, but he was basically being held up by the hostesses and walked around, i suspect it may have been a weekend at Bernie's situation.Then apparently an issue in the kitchen and our dessert wasn't ready on time. I thought they would have given this to us after the chucke cheese being so late. But no, they told us they need 15 minutes to clean up the table prior to the next group arriving, so we have to move everything to a different table. I mean who better to pay for their mistakes than the individual who is paying for this experience (in so many ways). It doesn't stop here, the hostess demands we settle the check immediately (prior to opening presents or eating the dessert), stating she does not have the time to come back after we are finished. However, what she did have time for... After the check was paid, She demands my wife to GIVE THEM A GOOD REVIEW ON THE EMAIL WE RECEIVED FROM THE CHUCKE CHEESE SYSTEM. She actually stood there over my wife's shoulder helping her write the review, holding my daughters tickets ransom until this was completed.I'm writing this review because of the "another day at the office" style that all of this mess was served up. I would say they looked almost like they were proud of the work they had done. I need to make it perfectly clear, that this is unacceptable. When you overbook your little event space, the fallout cannot filter down to your guests. Because your guests will in turn write reviews like these. Your version of service is a complete disgrace, and having inviting people to your establishment brings shame upon myself and embarrassment to my family.I am in the process of contacting this service my wife was sequestered to give you a good review on to inform them of the tactics you employ when these reviews are being written.To anyone planning a party here, i know you are fully aware of what a chucke cheese party is. However, it can get worse. This particular location can definitely assist with this. However, the pizza was pretty good.
Atmosphere: 1
Food: 3
Service: 1
My kiddo had a blast here! Wide variety of games, prizes, food selection, etc. The fountain drinks were warm-ish which was a bit disappointing. I’ll have to add ice to my drink next time. Very clean space. Bigger place than I expected!
Atmosphere: 5
Food: 5
Service: 5
Surprisingly delicious pizza, but it took a lot longer to get my food than expected.
Atmosphere: 4
Food: 5
Service: 4
A whole new chucky cheese ?, ain't the same as when my kids were younger. Now it has a big screen.
Atmosphere: 3
Food: 3
Service: 3
This was our first time going to Chuck E Cheese with our kids, and they had a blast. The food was decent, and the games were all in working order, except for one. It's nice that they moved the ticket system to wireless. The staff lacked customer service, but they were all very young, so maybe this was their first job. This location is smaller than the ones we've been to, but it was perfect for our first timers. We purchased 120 points and got to play games several times and use the picture kiosk. All in all it was a great experience. We would recommend.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Large Pizza, Boneless Wings
Restaurantji Recommends
Great place for kids. Can plan ahead for Birthday parties. Food is decent. Good amount of games for kids.Kid-friendliness: Great atmosphere for kids. Plenty of games. Decent food choices. Mostly kids options on the food which makes sense.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Large Pizza
The pizza is actually good for the place. It's not Pizza Lucé quality, but it's better than Pizza Ranch. Overall, safe and a fun place for the kids. The pricing of things are expected, it's not cheap cheap.Parking: Plenty and close by.Kid-friendliness: Is a kid place, so they have everything at their height level and more.Wheelchair accessibility: There are no steps needed to enter the building, to play, or for the bathroom. Auto doors, too, i think...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Topping to Your Large Pizza for 2, Personal Pizza, Make It a Stuffed Crust for Only 2, Pepperoni Pizza Slice, Large Cheese Pizza, Large Pizza, Individual Pizza, Large Wings, Spring Family Pack, Cotton Candy, Side of Korean Sauce, Add a Topping to Your Large Pizza for 2, Iced Cinnamon Sticks, Supreme Pizza, Party Pack, Chicken Wings Celery and Ranch, 5 Meat Pizza Cheese Pizza Supreme Pizza
If you want grumpy high school kids to to ruin your kids birthday go here. Overpriced. Rude service. Combined my kids and another family's party together when they had nine open birthday tables. Not good. zero stars if possible.
Staff wasnt at the door all the time. Kids almost leaving it without stamp being checked. Staff wasn't attentive to birthday girl or party host. Terrible will continue to go where i go-
Atmosphere: 4
Food: 3
Service: 2
Always friendly good environment clean good food my kids love it always leave happy the staff are very caring and
Atmosphere: 5
Food: 5
Service: 5