We have stopped by there several times and the food and service was fine. The two times we stopped by they did not have the ice cream freezers working. Why would they have the freezer off on a Saturday night. We are tired of going somewhere that it is a hit or miss.
Daphanee Rhodes (RhaenyraStorm)
Not a lot of places to sit but ice cream was delicious ans staff was friendly!
Atmosphere: 3
Food: 5
Service: 5
Chris Sanders
A joke they don't even sell banana splits she said they have no bananas anymore so then get the banana split off the menu and I website. Then I got a sundae, presentation sucks she hardly put hot fudge on it. A rip off will not ever go back.
Matthew Norman
Fantastic people! Wonderful food and customer service! ??
Amma Tamarin
The ice cream was freezer-burnt. It was very disappointing. The place was deserted and still had dirty tables.
cj 444
Like come on , who don't want to stop here ?Get ice cream or get off my planet
Dori McCormack
We arrived at 8;20 PM but doors were locked. We wanted ice cream and that can't be ordered at the drive thru.
Taylor Mitan
We ordered two milkshakes and waited for about 10 minutes despite being the only customers in the drive thru. But the ice cream was delicious and creamy and I personally loved how it was soft enough to suck up easily. Definitely good ice cream.
VioletsDaughter
We left without having ice cream. Waited over 10 minutes and were never waited on. I guess they were short handed, but we were the only ones in the restaurant and the girls were focused on drive thru customers.
Josh Colling
Their food is good but their service is lacking. They are often out of what I want to order. The drive-through line is incredibly long and the wait inside is just as bad
Waited in line for 20 min and then was told they are doing ice cream today!!!!!!! What a joke.
Darrian Margraff
Whatever you do, do not go to the Baskin Robins in Arnold. They completely messed up our order which was only two items. I ordered a frozen caramel coffee and my boyfriend ordered a cone with two scoops. They did not listen well when we were ordering and before handing our stuff out the window they looked to be talking as if they knew they messed up. My coffee was pumpkin spice and his icecream was melted and they didn't even put the icecream in the cone.So if you're expecting icecream that taste good and looks how it's supposed to then do not go there.
VioletsDaughter VioletsDaughter
We left without having ice cream. Waited over 10 minutes and were never waited on. I guess they were short handed, but we were the only ones in the restaurant and the girls were focused on drive thru customers.
Jennifer Sorenson
Ordered a birthday ice cream cake for my daughter and the writing was horrible on it. Could hardly read it and I don't even think it was spelt right. Will never order again.
We have stopped by there several times and the food and service was fine. The two times we stopped by they did not have the ice cream freezers working. Why would they have the freezer off on a Saturday night. We are tired of going somewhere that it is a hit or miss.
Not a lot of places to sit but ice cream was delicious ans staff was friendly!
Atmosphere: 3
Food: 5
Service: 5
A joke they don't even sell banana splits she said they have no bananas anymore so then get the banana split off the menu and I website. Then I got a sundae, presentation sucks she hardly put hot fudge on it. A rip off will not ever go back.
Fantastic people! Wonderful food and customer service! ??
The ice cream was freezer-burnt. It was very disappointing. The place was deserted and still had dirty tables.
Like come on , who don't want to stop here ?Get ice cream or get off my planet
We arrived at 8;20 PM but doors were locked. We wanted ice cream and that can't be ordered at the drive thru.
We ordered two milkshakes and waited for about 10 minutes despite being the only customers in the drive thru. But the ice cream was delicious and creamy and I personally loved how it was soft enough to suck up easily. Definitely good ice cream.
We left without having ice cream. Waited over 10 minutes and were never waited on. I guess they were short handed, but we were the only ones in the restaurant and the girls were focused on drive thru customers.
Their food is good but their service is lacking. They are often out of what I want to order. The drive-through line is incredibly long and the wait inside is just as bad
Restaurantji Recommends
Always friendly and professional
Waited in line for 20 min and then was told they are doing ice cream today!!!!!!! What a joke.
Whatever you do, do not go to the Baskin Robins in Arnold. They completely messed up our order which was only two items. I ordered a frozen caramel coffee and my boyfriend ordered a cone with two scoops. They did not listen well when we were ordering and before handing our stuff out the window they looked to be talking as if they knew they messed up. My coffee was pumpkin spice and his icecream was melted and they didn't even put the icecream in the cone.So if you're expecting icecream that taste good and looks how it's supposed to then do not go there.
We left without having ice cream. Waited over 10 minutes and were never waited on. I guess they were short handed, but we were the only ones in the restaurant and the girls were focused on drive thru customers.
Ordered a birthday ice cream cake for my daughter and the writing was horrible on it. Could hardly read it and I don't even think it was spelt right. Will never order again.