Pizza was good nothing calzone about the crust it was just cheese in the crust maybe they made a mistake maybe that’s how the calzone crust is ??♀️
Atmosphere: 4
Food: 4
Service: 4
Sijana Ramadanovic
Hour ago ordered 30 peace bbq wings and 2l Pepsi, when I got there they gave me 30 peaces of chicken nuggets, food is gross, do not go there!!!
Paul Seghers
Every single time I have placed an order at this location they have messed it up. Just ordered a small cheese pizza for my daughter and they sent a cheese stick with the cheese all over the place, half of it not even on the sticks and they stuck in a cheese dipping sauce. How do you mess up a cheese pizza? The pizza I ordered for myself, is paper thin and floppy. I called the store twice to see if they could rectify the issue. The first time I called, they picked up the phone and left it on the counter and then hung up after two minutes. The second time I called I spoke to the manager who told me to come and get it with a disgusting tone. I have worked in the food industry and this is not acceptable. these guys take zero pride in their work. The manager called me rude after I asked her why they couldn’t deliver it, and this is the 3rd time they have done this to me. If the owner is reading this, you should fire the line and get yourself a new manager at Arnold. Arnold I rate one star just because the driver was nice. The Imperial store 5 out of 5. Absolute worst at Arnold. Abysmal, even. terrible pizza and terrible staff. avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Heather McCarty
TERRIBLE CUSTOMER SERVICE. We repeatedly get our pizza very late and cold. Tonight they got our order wrong and when we called about it offered no apologies, no offer to correct it and said they made what we ordered. It’s terrible when you spend your money, don’t even get what you ordered and then are told we made what you ordered. You should be ashamed of yourselves Arnold Papa John’s!
Food: 2
Service: 1
Allie Baker
Always nice
Atmosphere: 5
Food: 5
Service: 5
Dustin Chadd
31.06 for a 12” pizza is
Food: 4
Service: 1
Madison Portell
We got a pizza and some wings. Everything was great but our boneless wings had almost no sauce on them.
Atmosphere: 5
Food: 3
Service: 5
Mackenzie Behrle
I have never experienced such good costumer service I order the pizza to the wrong location and they canceled my order and gave me %50 off. I literally can not sing their praises enough. They literally deserve pizza place of the
Atmosphere: 5
Food: 5
Service: 5
Jason Pease
Always come in here to pick up an order because I am a DoorDasher and have to wait 20 to 30 minutes even when they don't have any many orders in here.
Atmosphere: 1
Food: 1
Service: 1
Ben Moyers
Stay far away. Missing items. Food delivered by a 3rd party delivery company who don’t put your pizza in an insulated bag and food is delivered COMPLETELY COLD. COLD COLD. call to get a refund on missing items and get hung up on. In my opinion papa John’s has gone down hill.
The five dollar delivery fee will deter us from ordering again. Other than that, it was delicious and still hot when delivered .
Atmosphere: 3
Food: 5
Service: 5
Joe B.
will never go back to this location! they are afraid to give you an extra shred of cheese or anything. This is the worst pizza place I have been to in my life.
Kathleen Lafollette
Ordered Cheese Sticks, received bread with a sprinkling of cheese. They said that they would refund for the cheese sticks. But this is still pretty offensive. Was told the dough maker didn’t get rid of the “bubbles”. Bubbles from what? The tsp of cheese? Lol!
Atmosphere: 2
Food: 1
Service: 3
Drake Trease
If I could give zero stars I would. I was told for four hours that my pizza was coming out of the oven. Then they marked it delivered and never delivered the pizza. I tried calling and got placed on hold or hung up on multiple times. Worst papa John’s ever. Don’t bother ordering from here.
Atmosphere: 1
Food: 1
Service: 1
Anne Hulla
Since they decided to go with door dash delivery takes an
Pizza was good nothing calzone about the crust it was just cheese in the crust maybe they made a mistake maybe that’s how the calzone crust is ??♀️
Atmosphere: 4
Food: 4
Service: 4
Hour ago ordered 30 peace bbq wings and 2l Pepsi, when I got there they gave me 30 peaces of chicken nuggets, food is gross, do not go there!!!
Every single time I have placed an order at this location they have messed it up. Just ordered a small cheese pizza for my daughter and they sent a cheese stick with the cheese all over the place, half of it not even on the sticks and they stuck in a cheese dipping sauce. How do you mess up a cheese pizza? The pizza I ordered for myself, is paper thin and floppy. I called the store twice to see if they could rectify the issue. The first time I called, they picked up the phone and left it on the counter and then hung up after two minutes. The second time I called I spoke to the manager who told me to come and get it with a disgusting tone. I have worked in the food industry and this is not acceptable. these guys take zero pride in their work. The manager called me rude after I asked her why they couldn’t deliver it, and this is the 3rd time they have done this to me. If the owner is reading this, you should fire the line and get yourself a new manager at Arnold. Arnold I rate one star just because the driver was nice. The Imperial store 5 out of 5. Absolute worst at Arnold. Abysmal, even. terrible pizza and terrible staff. avoid this place.
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE CUSTOMER SERVICE. We repeatedly get our pizza very late and cold. Tonight they got our order wrong and when we called about it offered no apologies, no offer to correct it and said they made what we ordered. It’s terrible when you spend your money, don’t even get what you ordered and then are told we made what you ordered. You should be ashamed of yourselves Arnold Papa John’s!
Food: 2
Service: 1
Always nice
Atmosphere: 5
Food: 5
Service: 5
31.06 for a 12” pizza is
Food: 4
Service: 1
We got a pizza and some wings. Everything was great but our boneless wings had almost no sauce on them.
Atmosphere: 5
Food: 3
Service: 5
I have never experienced such good costumer service I order the pizza to the wrong location and they canceled my order and gave me %50 off. I literally can not sing their praises enough. They literally deserve pizza place of the
Atmosphere: 5
Food: 5
Service: 5
Always come in here to pick up an order because I am a DoorDasher and have to wait 20 to 30 minutes even when they don't have any many orders in here.
Atmosphere: 1
Food: 1
Service: 1
Stay far away. Missing items. Food delivered by a 3rd party delivery company who don’t put your pizza in an insulated bag and food is delivered COMPLETELY COLD. COLD COLD. call to get a refund on missing items and get hung up on. In my opinion papa John’s has gone down hill.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The five dollar delivery fee will deter us from ordering again. Other than that, it was delicious and still hot when delivered .
Atmosphere: 3
Food: 5
Service: 5
will never go back to this location! they are afraid to give you an extra shred of cheese or anything. This is the worst pizza place I have been to in my life.
Ordered Cheese Sticks, received bread with a sprinkling of cheese. They said that they would refund for the cheese sticks. But this is still pretty offensive. Was told the dough maker didn’t get rid of the “bubbles”. Bubbles from what? The tsp of cheese? Lol!
Atmosphere: 2
Food: 1
Service: 3
If I could give zero stars I would. I was told for four hours that my pizza was coming out of the oven. Then they marked it delivered and never delivered the pizza. I tried calling and got placed on hold or hung up on multiple times. Worst papa John’s ever. Don’t bother ordering from here.
Atmosphere: 1
Food: 1
Service: 1
Since they decided to go with door dash delivery takes an
Food: 2
Service: 1