Papa Johns Pizza

1404 US-40, Blue Springs
(816) 229-7272

Recent Reviews

Hannah T

We've normally had decent experiences ordering here in the past but tonight was such a letdown. We ordered a stuffed crust pizza and a chicken alfredo papa bowl. Both were extremely disappointing. The pizza dough was partially cooked with partially raw bits of dough in the crust stuck to the cheese. Asked for extra sauce and barely got any except for by the crust. We also ordered the 3 cheese topping and didn't receive that, just normal cheese. They put mounds of banana peppers on the pizza but totally skimped on the other toppings. The chicken alfredo bowl was EXTREMELY salty and had literal pools of oil. We ordered it with just chicken, spinach, and onion, but for some reason they decided to add green peppers in it, which we did not ask for. Left a review with photos through doordash (the doordash delivery person himself was great though!) Super unfortunate experience this time around! :(

S H

Still one of my top choices for Pizza, never count out the Papa!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own, Dipping Sauce

Diane Arps

I ordered online to have 3 large pizzas delivered at 7pm. At 7:05 I called them. The manager said that our order wasn’t even seen because they got several orders at that time. He found it on the computer while we spoke, so they did get my order. He couldn’t move ours to the top of the list. And couldn’t even tell me when we were going to get our pizza. No offer of doing anything due to their mistake.

Service: 1

Stephen Stout

I started eating the pizza with my kids and felt something tingling the back of my throat and saw multiple hairs cooked into my pizza. One which looked like a pubic hair. After vomiting multiple times in the toilet, I went to return the pizza. I was just given a refund. Not even a sincere apology or empathy for what had to either be on purpose or someone dropped the pizza on the floor. I've worked years in restaurants, which makes this appear as either on purpose or gross negligence. This could explain why no one was wearing hats or hair nets when making pizza.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Mesch

I dash and get a lot of orders from here. It always smelled so good. It's not as good as it smells, it was edible tho. The main problem at this store is no one uses gloves. So, while I'm waiting forever for the orders, I'm watching this girl touch everything, the cash register, the screen, boxes, her face and then turn back and toss dough. No washing of hands and no gloves....no thank you!

Atmosphere: 1

Food: 1

Service: 1

Mark Launiu

Last few times it says order ready in 20 mins. I’m in the parking lot hour later still waiting. If you’re not in a rush to eat ok cool. Bro I’m starving ? lol

Ciara Ramirez

Aaron gave me good service he was polite and had manners and actually likes his job. The place was clean , organized, and I got my food fast!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pan Pizza with Pepperoni

Joey Zarrillo

I always get good service from this location. Even when it's busy they work together to make it a good experience. I also appreciate that they donate portions of proceeds to BSSD through the Blue Springs Education Foundation.Vegetarian options: Great NY Style pizza that my mostly vegetarian family loves.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own, Dipping Sauce, Papadias

Whitney Aderman

Always fast, always good, always a good price. I love the blue springs location especially!

Atmosphere: 5

Food: 5

Service: 5

Alex Cooper

The pizza was the worst quality I’ve gotten and my boneless bbq chicken wings had barely any bbq sauce on it. This location is the absolute worst. What a disappointment.

Atmosphere: 1

Food: 1

Service: 1

deesnutz100

They always forget something on my order. They do eventually bring the whole order but it always takes an extra hour and a

Atmosphere: 1

Service: 1

Andrew Minnis

Took well over 45 minutes in store to finally get my order and it took me 10 to drive to the location. Nearly and hour to prep and cook a pizza.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Pan Pizza with Pepperoni

Luke Casebolt

tonight my wife and I ordered a pizza from the blue springs, MO location. We decided for carry out. My wife went in the store to pick up the pizza. She had already paid online so you would think it would be a simple transaction. She left the store and cried all the way home. She said the person at the counter was so rude to here she described him as a “psycho”. I called the store and asked for the manager, Blake. I explained to him the situation and he apologized. I very much appreciate that from him I asked if he knows who I was referring to in the complaint, he responded that the “psycho’s” name was Binyl. I wanted to share this information because no woman should leave a pizza shop in tears when she’s simply picking up a pizza.This is unacceptable for our community.

Atmosphere: 1

Food: 5

Service: 1

d powell

My order was fresh and hot and was ready on time. Good Job.

Atmosphere: 5

Food: 5

Service: 5

Laura Nunnenakmp

Pizza was so under cooked we couldn’t eat it. Waste of $30 will not order for PJ’s again ?

Food: 1

Service: 1

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