Today I went to Burger Bar for lunch and Makayla took my order. She handed me my drink and I went out to wait for my food. The person I was with ordered their food after I did. His food was delivered in a timely manner, yet I still had not received mine. I asked the lady to check on it for me (considering it was a beef burger and Q fries) and nothing. The person I was with had finished all of his food and my order still had not been delivered. I then went up to ask for my money back. Makayla put the money back on my card and then asked me, "Would you like for me to see if they can make this up for you real quick?" YES! LIKE 20 MINUTES AGO. But, I declined and took my business to McDonald's instead.I would not be so upset about this, but this is the THIRD time in a row that I have been to Burger Bar and something like this has happened. The first time, I waited in the drive thru line for 1 hour and 20 minutes (yes, they were busy, but come on). Only to learn that the lady that took my order forgot to send it back to the kitchen.The second time, I was on a time crunch. Winter Sports Award Banquet was to start at 6 and I was going to grab dinner for my daughter and myself to eat beforehand. They were having a fundraiser that night, so I called at 5:15 and asked if I could place an order to go and the money still go toward the fundraiser. I was told it was for dine in only and the girl hung up the phone on me. I get there at 5:25 to place my order (I was then told you CAN place an online order) and WAITED until 6:03 to finally receive my order. You're busy, I get that. BUT COME ON!!! IT'S FAST FOOD... Needless to say I get to the school at 6:05 and my daughter just walked off the stage. Yes, I missed her getting her awards.I should have known better then, to not go back. Very sad to say considering Burger Bar has always been a part of my life.
Service: 1
Rochelle Lee
Prices way to
Atmosphere: 1
Food: 1
Service: 1
Derek Sailor
Terrible service. Employees touched food with dirty hands and got everything wrong. Then Employees stole credit card info to stalk on social
Atmosphere: 1
Food: 1
Service: 1
Jacquelyn Sailor
I would like a contact number for the owner of this business. The experience I had was horrific. The employees need training on safe food handling from what I witnessed. My order was incorrect and I did not return it or ask for a refund. But since I simply let them know it was incorrect and I am now being harassed on social media by the girls there. I would love to discuss this with the owner. What I witnessed and experienced wasn't okay.
Atmosphere: 1
Food: 1
Service: 1
Elsa W.
I got the regular burger and the patty was mush. Idk even know how they got it to be round for the time it was bc that burger was basically a sloppy joe with no sauce. They advertise as if its a regular burger but its not. Disgusting.
Atmosphere: 2
Food: 1
Service: 3
Christopher Sandker
I'll be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers, Curly Fries
Deborah Bowlen
Great family atmosphere. Everyone is very friendly. Love the ice cream treats!
Atmosphere: 5
Food: 5
Service: 5
Larry Wilder
Burger small overcooked and cold large fries were huge, hot under cooked. Not
It's like a upgraded dairy queenIt's not bad It's ight but honestly after spending a weekend at church camp God has humbled heart to love and express my gratitude so with that being said follow Mr beast on YouTube and I'll give you a kiss
Michael M.
Great quick service food with tasty ice cream. This place has been the place to visit in Carrollton for decades.
Cheri Hudson
This is a MUST if you are ever in the Carrollton area. Besides the delicous burgers and fries, and the cool atmosphere, they have the BEST ice cream around!! You won't be disappointed!
Atmosphere: 5
Food: 5
Service: 5
G T
People are so nice there. Like super nice. Got the cheesesteak and large fries. Both really good and the large was a large. Refills were free. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Carla S.
Ice cream is really good! Nice place to sit and visit. I usually get very good service. Offers drive thru convenience!
Parking: 20
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Beef Burger
A Carrollton landmark. Have eaten there since late 1994 and never been disappointed, or left hungry. Their malts are absolutely the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheese Burger, Cherry Mash Sundae, Double Cheeseburger and Tator Tots, Burgers, Onion Rings, Curly Fries, Tator Tots, Bubba Beef Burger, Breaded Tenderloin, Grilled Pork Tenderloin
Today I went to Burger Bar for lunch and Makayla took my order. She handed me my drink and I went out to wait for my food. The person I was with ordered their food after I did. His food was delivered in a timely manner, yet I still had not received mine. I asked the lady to check on it for me (considering it was a beef burger and Q fries) and nothing. The person I was with had finished all of his food and my order still had not been delivered. I then went up to ask for my money back. Makayla put the money back on my card and then asked me, "Would you like for me to see if they can make this up for you real quick?" YES! LIKE 20 MINUTES AGO. But, I declined and took my business to McDonald's instead.I would not be so upset about this, but this is the THIRD time in a row that I have been to Burger Bar and something like this has happened. The first time, I waited in the drive thru line for 1 hour and 20 minutes (yes, they were busy, but come on). Only to learn that the lady that took my order forgot to send it back to the kitchen.The second time, I was on a time crunch. Winter Sports Award Banquet was to start at 6 and I was going to grab dinner for my daughter and myself to eat beforehand. They were having a fundraiser that night, so I called at 5:15 and asked if I could place an order to go and the money still go toward the fundraiser. I was told it was for dine in only and the girl hung up the phone on me. I get there at 5:25 to place my order (I was then told you CAN place an online order) and WAITED until 6:03 to finally receive my order. You're busy, I get that. BUT COME ON!!! IT'S FAST FOOD... Needless to say I get to the school at 6:05 and my daughter just walked off the stage. Yes, I missed her getting her awards.I should have known better then, to not go back. Very sad to say considering Burger Bar has always been a part of my life.
Service: 1
Prices way to
Atmosphere: 1
Food: 1
Service: 1
Terrible service. Employees touched food with dirty hands and got everything wrong. Then Employees stole credit card info to stalk on social
Atmosphere: 1
Food: 1
Service: 1
I would like a contact number for the owner of this business. The experience I had was horrific. The employees need training on safe food handling from what I witnessed. My order was incorrect and I did not return it or ask for a refund. But since I simply let them know it was incorrect and I am now being harassed on social media by the girls there. I would love to discuss this with the owner. What I witnessed and experienced wasn't okay.
Atmosphere: 1
Food: 1
Service: 1
I got the regular burger and the patty was mush. Idk even know how they got it to be round for the time it was bc that burger was basically a sloppy joe with no sauce. They advertise as if its a regular burger but its not. Disgusting.
Atmosphere: 2
Food: 1
Service: 3
I'll be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers, Curly Fries
Great family atmosphere. Everyone is very friendly. Love the ice cream treats!
Atmosphere: 5
Food: 5
Service: 5
Burger small overcooked and cold large fries were huge, hot under cooked. Not
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
It's like a upgraded dairy queenIt's not bad It's ight but honestly after spending a weekend at church camp God has humbled heart to love and express my gratitude so with that being said follow Mr beast on YouTube and I'll give you a kiss
Great quick service food with tasty ice cream. This place has been the place to visit in Carrollton for decades.
This is a MUST if you are ever in the Carrollton area. Besides the delicous burgers and fries, and the cool atmosphere, they have the BEST ice cream around!! You won't be disappointed!
Atmosphere: 5
Food: 5
Service: 5
People are so nice there. Like super nice. Got the cheesesteak and large fries. Both really good and the large was a large. Refills were free. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Ice cream is really good! Nice place to sit and visit. I usually get very good service. Offers drive thru convenience!