I hate this establishment because their customer service is horrible, and they NEVER answer the phones. The workers pick it up the calls and then put the call back on call waiting. The call was picked up three times and then put back on call waiting. I was left on hold for 20 minutes to be told they closed 20 minutes ago and the cooks were gone. I ended the call at 9:50pm. The establishment CLOSES at 10. Clean up should start AT 10pm!
Darren Williams
I had to wait 20 minutes just for them to tell me that they did not receive my online order and they tried to give me an order that's not mine. Late formwork because of their foolishness..
Atmosphere: 1
Food: 1
Service: 1
Caitlyn Kirksey
I am a returning customer, I went in tonight and ordered a box of special fried rice (+ other things) and ended up getting a box of just plain rice. For the food to cost this much, your workers should pay more attention to what they are bagging to go. There needs to be a double or triple check before you are giving it to the customer!
Atmosphere: 2
Food: 3
Service: 1
LaKeysha Baker
Called order in & asked the young lady to repeat the order and she said "when u get done (with attitude) u trying to do my job". That is rude & very Unprofessional. The food is amazing tho just kinda pricey. But worth it. Poor customer service to say the least.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Texas Toast, St Paul Sandwiches, Wing, Jerk Chicken, Egg Roll, Crab Rangoon, Special Fried Rice
James Campbell
Food is great no MSG.Service is ok.Sitting area turned into a storage area.Not inviting to sit and eat with supplies in your
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hot Braised Chicken
Justin Cutts
Used to be good but the rice has a strange taste/after taste now. Makes me throw up. Menu is expansive, but I'd rather the taste get back to how it used to be than have a bunch of options. Not sure if it's just this location or what. Charged $4 for extra chicken on my rice and received none. Worker was eating as he was finding my order.
Atmosphere: 2
Food: 1
Service: 4
robert flye
Love the rangoons..and the rice is usually ok but i got jerk chicken fried rice last night and i literally had a long hair in it every few bites...please wear hair nets!...it was like a gross little scavenger
Food: 2
Service: 1
Recommended dishes: Crab Rangoon
Mr Bouie
Its Great Food WithOut A Doubt ! ....But They Are Just Too Expensive.... If Only It Was Cheaper .Because Me & My Wife Love Chinese Food ....Go To Hunan Express For Better
Atmosphere: 4
Food: 5
Service: 4
Harold Sago
This fried rice is one of the best fried restaurants in STL north county.
Atmosphere: 4
Food: 5
Service: 4
Msunderstood314
Bad customer service, I normally don't have issues, but the female they had tonight wasn't knowledgeable and was very rude.
I just ordered a half order of plain fried rice and a half order of plain noodles, and a whole order of turkey egg foo young with extra turkey and fried rice. That was a total of $30.29 worth of food. The driver gets here drops off the food, I look in the bag and my turkey egg foo young is not in the bag but they were all on my receipt, and the employee decides to write “Don’t serve anymore” on the receipt. I then proceeded to call the restaurant and ask them why didn’t they call me to let me know this and give me an option to order something else, the girl then proceeds to tell me, with a funky attitude “that nobody had time to call me back because she’s the only one working,” and at this point I’m thinking that’s not my problem and I know that you’re not taking orders and cooking the food, with as much money as these people are making there is no reason why there’s only one person working that counter, taking orders for those that are coming in and taking orders for those online or even mobile orders. This is why I stopped going there years ago because of the funky attitude of the workers and their sloppiness and there nonchalant attitudes when taking orders and preparing them. I made the mistake to give them the opportunity to get it right this time, I will never be going to this location ever again. The location is 2275 North Highway 67 and I don’t know why they keep hiring these young people with funky attitudes to work that front counter, but they won’t have to worry about me anymore.
Food: 1
Service: 1
Jackie Reaska
Food is pricey and tastes like grease, staff is rude as can be. Spend your money elsewhere.
Atmosphere: 2
Food: 3
Service: 1
Wanda Starr-Ferguson
Stopped by on my way home from an appt. Food was over cooked.St. Paul had lettuce in it. Never had that before. Beef tasted over cooked. Chong Wah is still the best. Servers were nice. Food was over priced.
I hate this establishment because their customer service is horrible, and they NEVER answer the phones. The workers pick it up the calls and then put the call back on call waiting. The call was picked up three times and then put back on call waiting. I was left on hold for 20 minutes to be told they closed 20 minutes ago and the cooks were gone. I ended the call at 9:50pm. The establishment CLOSES at 10. Clean up should start AT 10pm!
I had to wait 20 minutes just for them to tell me that they did not receive my online order and they tried to give me an order that's not mine. Late formwork because of their foolishness..
Atmosphere: 1
Food: 1
Service: 1
I am a returning customer, I went in tonight and ordered a box of special fried rice (+ other things) and ended up getting a box of just plain rice. For the food to cost this much, your workers should pay more attention to what they are bagging to go. There needs to be a double or triple check before you are giving it to the customer!
Atmosphere: 2
Food: 3
Service: 1
Called order in & asked the young lady to repeat the order and she said "when u get done (with attitude) u trying to do my job". That is rude & very Unprofessional. The food is amazing tho just kinda pricey. But worth it. Poor customer service to say the least.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Texas Toast, St Paul Sandwiches, Wing, Jerk Chicken, Egg Roll, Crab Rangoon, Special Fried Rice
Food is great no MSG.Service is ok.Sitting area turned into a storage area.Not inviting to sit and eat with supplies in your
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hot Braised Chicken
Used to be good but the rice has a strange taste/after taste now. Makes me throw up. Menu is expansive, but I'd rather the taste get back to how it used to be than have a bunch of options. Not sure if it's just this location or what. Charged $4 for extra chicken on my rice and received none. Worker was eating as he was finding my order.
Atmosphere: 2
Food: 1
Service: 4
Love the rangoons..and the rice is usually ok but i got jerk chicken fried rice last night and i literally had a long hair in it every few bites...please wear hair nets!...it was like a gross little scavenger
Food: 2
Service: 1
Recommended dishes: Crab Rangoon
Its Great Food WithOut A Doubt ! ....But They Are Just Too Expensive.... If Only It Was Cheaper .Because Me & My Wife Love Chinese Food ....Go To Hunan Express For Better
Atmosphere: 4
Food: 5
Service: 4
This fried rice is one of the best fried restaurants in STL north county.
Atmosphere: 4
Food: 5
Service: 4
Bad customer service, I normally don't have issues, but the female they had tonight wasn't knowledgeable and was very rude.
Service: 1
Restaurantji Recommends
Pretty good rice. Eat here pretty
Atmosphere: 5
Food: 5
Service: 5
Quality of food has deteriorated. Service
Atmosphere: 4
Food: 2
I just ordered a half order of plain fried rice and a half order of plain noodles, and a whole order of turkey egg foo young with extra turkey and fried rice. That was a total of $30.29 worth of food. The driver gets here drops off the food, I look in the bag and my turkey egg foo young is not in the bag but they were all on my receipt, and the employee decides to write “Don’t serve anymore” on the receipt. I then proceeded to call the restaurant and ask them why didn’t they call me to let me know this and give me an option to order something else, the girl then proceeds to tell me, with a funky attitude “that nobody had time to call me back because she’s the only one working,” and at this point I’m thinking that’s not my problem and I know that you’re not taking orders and cooking the food, with as much money as these people are making there is no reason why there’s only one person working that counter, taking orders for those that are coming in and taking orders for those online or even mobile orders. This is why I stopped going there years ago because of the funky attitude of the workers and their sloppiness and there nonchalant attitudes when taking orders and preparing them. I made the mistake to give them the opportunity to get it right this time, I will never be going to this location ever again. The location is 2275 North Highway 67 and I don’t know why they keep hiring these young people with funky attitudes to work that front counter, but they won’t have to worry about me anymore.
Food: 1
Service: 1
Food is pricey and tastes like grease, staff is rude as can be. Spend your money elsewhere.
Atmosphere: 2
Food: 3
Service: 1
Stopped by on my way home from an appt. Food was over cooked.St. Paul had lettuce in it. Never had that before. Beef tasted over cooked. Chong Wah is still the best. Servers were nice. Food was over priced.
Atmosphere: 2
Food: 2
Service: 4