Subway

324 NE 72nd Terrace, Gladstone
(816) 468-4499

Recent Reviews

Heather Aguilar

Took 15 minutes to make my small order when I was the only customer in there. Bathrooms are locked

BT K

I didn't even tell the guy what I wanted on my sandwich yet and the lady working had me rang up for over almost $12 on a two meat Sub.The appearance of the store could have been better.Seemed sketchy.

Atmosphere: 1

Service: 1

Matthew Fillingame

I placed an order online to the website and when I hit submit, there was some type of error where it said to try my payment again or use a different card. Well, I checked my bank account and the money was taken out of my card. So I called the subway I placed my order at and they did not receive it. The phone was then handed to the acting manager who promptly told me there was nothing he could do, and the only person who could help was not there. He was very unfriendly and talked as if he were just trying to get rid of me as fast as he could, I couldn't even get my money back unless this other manager was there and he refused to try and help any other way. This was a horrible customer experience, and from what I've learned working retail fast food, when these things come up, you're supposed to try and make up for the bad experience, not push the customer out and tell them they maybe can get their money later. So the call ended with me losing my money and no food.

jusTodd

As good as any other chain. Always seems fresh enough, but appears abandoned occasionally. It seems like every time I go in here, the staff is hiding somewhere. Good food though. Never been disappointed.

Atmosphere: 4

Food: 4

Service: 4

amrin habib

Very clean subway after a long time. I see that Chipotle southwest sauce comes back as same creamy old version.

Atmosphere: 4

Food: 4

Service: 4

Derrick Johnson

I love Subway. Have loved it for years. But holy wow. This location is just...so freakin slow! It's fast food. Not snail food. I could get my food made faster at Olive Garden. I worked for Subway for 10 years, so maybe it's just the high turnover rate at this location. Today was the only day that it's been fast for me in a while but that was after some nice lady came and took over for the guy who started making my sandwiches. These people need to put more effort in to get people in and out. This has been going on for months. Just shocked at how slow these people are after having worked here for months

Atmosphere: 4

Food: 4

Service: 1

Cheyenne Martin

Got food

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Cookies

David DeNoyer, RN

The one employee who was finishing up her shift was really slowing down the gentleman trying to help us and make our order. Plus, some of the stuff she was saying to him and about him was very unnecessary.

Atmosphere: 4

Food: 5

Service: 4

Mike Necessary

Meh… Food was not very fresh. The bun was stale. But hey, what should I expect, it’s Subway. The owner (who I feel is responsible) should realize that a poor experience means I’m not coming back. There’s was probably $0.75 of bread and veggies and I paid over $9. High quality is the only thing to bring me back (which probably won’t happen).

Atmosphere: 2

Food: 1

Service: 4

Recommended dishes: Subway Club 6 Inch Regular Sub

Lilia Thrasher

Very disappointed. Had a mobile order and we got dry old crunchy bread. We also did not get all of our order. The bread on my sandwich was the wrong bread. Only one person doing a lot of orders.

Atmosphere: 1

Food: 2

Service: 1

M H

Great service... helpful Ladies ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Tuna

Ummuhan Malkoc

One of the staff ladies was going in the place (either from a short break or so) while vaping.

Atmosphere: 2

Dennis “DHOP” Hopgood Jr

Amelia/Amia New girl did great.

Atmosphere: 5

Food: 5

Service: 5

Jim Lewis

Good crew here.

Atmosphere: 4

Food: 4

Service: 4

Jordan Fowler

Horrible customer service. Extremely slow and unmotivated staff.

Atmosphere: 4

Food: 3

Service: 1

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