Domino's Pizza

12200 15 St 110 Ste 110, Grandview
(816) 318-7600

Recent Reviews

Simone Stewart

I placed my order at 7:04pm , it’s 10:24pm food never arrived . Please don’t waste your time at this establishment, they do not care about

Atmosphere: 1

Food: 1

Service: 1

Amanda Barker

We went in to pick up food this evening we had ordered online and the person running the register was ridiculously rude to us and the other person in line behind us. They had even forgot some sauce cups we had paid for over the app but gave attitude when we asked for them. If they had new management recently, shouldn't they be training employees how to use even half decent customer service? Their attitude was so rude for the amount of money we paid just for a half decent dinner.

Atmosphere: 1

Food: 3

Service: 1

Laura Milligan

Honestly my order was messed up, they made a medium when I bought a large pizza. Not a big deal really. I wasn’t in a huge hurry. I didn’t really mind that it wasn’t right the first time. They were very kind and immediately fixed the issue without a fuss or argument. Customer service was on point and they had a lot of customers when I entered the building. I appreciated the calm and quick problem solving skills of Cody and Jordan. The way they handled themselves shows that this store deserves wayyyy more than 2.5 stars.

Atmosphere: 5

Food: 5

Service: 5

Casey Whitson

Was fast, friendly and as always affordable. Offering fun deals for good food. Will use again.

Atmosphere: 5

Food: 5

Service: 5

Remora Agua

Best Dominoes out

Atmosphere: 5

Food: 5

Service: 5

Dr. Pat Edwards-Ellsworth Ed.D.

Exceptional customer serviceFood was hot and tastyStaff members were professionalOutstanding

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Chicken Wings

Faye Harper

I usually place orders in the app and pickup since we live close. Never had any issues with this location, pizza is always great and ready to pick up by the time I select. Workers have always been friendly when I go in.

Food: 5

Service: 5

Recommended dishes: Lava Cake

Sue Domenico

Flipping ridiculous I don't want to speak to an automated systems then have them tell me they're not delivering at this time

Raven Nightshade

I wish I could give 0 stars. As much as I hate leaving bad reviews my fiance and I have had nothing but issues with this location when ordering delivery. Our orders are constantly canceled. Last time it said they had no drivers so it wouldn't let us pay. This time we suddenly got an email it was canceled and that we should get a refund in a few days so we called to see why. Again we were told they only have one driver. This time the driver isn't even arriving to work until after the time that they deliver. They stop delivery around 5:45pm and she won't arrive to work according to who we spoke to until 6:30pm at the earliest. So we called the store back to address the issue once we noticed the time they gave was after delivery time and spent over 20 minutes on the phone with no answer so my fiance called back on four separate attempts staying on for over 10 minutes each time. Even once calling on a different number incase they were ignoring her number and still never got a hold of anyone and just constantly being on hold. After this time I looked up Google reviews and noticed that many others have had the same problem so I would not recommend ordering from this location.

Leslie

I was super hesitant about ordering based on reviews.... But I'm glad I took a chance. Everything was amazing, from the stuffed cheese bread, to the chicken bacon ranch sandwich and the pizza.The food was fresh and hot, my order was done super fast and the workers were friendly. They'd definitely get my business again.

B2

Worst dominos ever. They cancelled my online order so I reordered for pick up. I arrive and wait way too long for the employee to tell me that they didn’t make the pizzas because they don’t have the ingredients. Save your time and eat somewhere else. I wish I could leave 0 stars.

Asa Ishkuntana

Y'all good? This location needs to be checked up on. We placed multiple online orders and they end up getting canceled. So obviously we call up there to see why I was canceled however the first time I received with a greeting on the from an actual yet when you say that you place an online order that has been canceled they immediately hang up on you. Then calling back they hang up on you. A reason should be given at the very least. It was plain rude.

Olavio & Natalia Bisneto

Ok, I hate giving one star reviews! But this place is completely mismanaged! I read other reviews and have literally had all of the different things happen to us as well. Dominoes, I love your food and when there’s a well run I’ve never had any issues. As I was reading through the other reviews I noticed a couple 5 star reviews. After reading those reviews, it seems as if the employees themselves are reviewing and trying to counter All the 1 star reviews to justify there means. Once literally has instructions to call and order the food. When the app should do the exact same thing. The GM at the location needs to be reviewed and quality assured. Again, I’m not a big complainer BUT, this happened today, I ordered delivery at 7:09, checked app at 7:16 order canceled, no call, nothing. I drive there (2nd time I’ve driven there for same reason). A single guy is back there working alone, register, prepping everything. We proceeded to make an order in person, he said 20 minutes. We walk around for 30 and go back. We walk in and wait and he proceeds to tell us that “im just getting started on yours now”. Do something corporate!

Fred Lash

I ordered two large pizzas: both were medium and toppings were wrong on one and they weren't ready when they said it was. I filed a complaint online but heard nothing. They should close this location.

canabis Juggernaught420

I ordered got confirmed took my money, and canceled the order an hour later ? I wasn't hungry or anything. Now waiting 5 buisness days for a refund.

Load More