Came 10 mins before close and they already locked the door on me and turned me away. 12/28 9:20 pm.
Atmosphere: 1
Food: 1
Service: 1
Zach Abdelhadi
I checked on Google Maps to make sure location was open Christmas Eve, said open until 8 PM. I went there around 5 or 5:30 to pickup my food. Door was locked and no employees around, however my card was charged. Eventually, I was told by an Indian man that the location closed at 5 PM (no signage to indicate this). I could not help but notice that my 2 sandwiches were already made; why not finish the frickin transaction then!!??? I don't know, I feel like this man thought he could steal my money on Christmas and eat my food for free. As it stands, I just want my $18.73 refunded to my card and to never do business with Subway again. As it stands, the brand's reputation is tarnished beyond repair in my eyes. You have until Thursday to respond to this email and take corrective actions before I settle it with my bank's fraud department. Ridiculous!!!
Atmosphere: 1
Food: 1
Service: 1
Matthew Mills
Worst subway ever. Customer service horrible. Y’all can start by having someone speak English. They are guessing what we are saying and putting what they think we are saying on the
Atmosphere: 3
Food: 1
Service: 1
Angie Pingel
Visit here once a week most weeks, they know my order and always get me in and out with a great lunch.
Atmosphere: 5
Food: 5
Service: 5
Rhaeviona Bryant
Horrible and the store manager angel is rude!
Atmosphere: 1
Food: 1
Service: 1
Ethan V.
Accidentally did a BOGO mobile order here of one of the sandwiches not a part of the deal, but they still gave it to me. Order was made on time and pick up was nice and easy. Sandwich also was good.
Jason Smith
Food was great friendly staff FAST & CORRECT ORDER
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Beast
Danielle Y Johnson
I always get the flat bread with grilled chix and it's always delicious
Atmosphere: 5
Food: 5
Service: 5
Bryan Weatherston
No breakfast, not ready to serve during posted business hours. I was the only patron, and it took at least 15 minutes to get my food. Soda was flat.
Atmosphere: 5
Food: 3
Service: 2
Taylor Eason
I will start by saying I have a family 6 and I know anywhere I go they hate me because of the big orders but they were nice and patient with and got me everything I needed and then some. The time of day I went wasn't anyone in there and one or two same in after me
I went to this location today 11-21-2022 and ordered the number 8 on a wrap, the same sandwich I always get, just from a different location. I'd stopping going here when I noticed the size of their bread had gotten slimmer compared to other subway locations. I didn't feel like going out of my way to the location in bridgeton and I knew I was going to get a wrap today so I decided to stop here. The sandwich maker put salt on my sandwich when I only asked for pepper. I didn't know until I tasted it bc I'd walked off to get a drink, now wishing that I hadn't done that. So I called the store and said I'd like a remake and was told I have to call Angel, they can't remake sandwiches. I informed her that I have the wrap and the receipt and I just could eat a salty wrap. She said she would call me back in 30 mins, they had to check the cameras. She never called. I went to the store with my wrap and receipt. I was told to tt Angel, so I called her again. She told me that they wouldn't do a remake or give me a refund bc I said salt according to the cameras. Now black pepper and salt don't look the same when being said. They totally refused to satisfy their customer. I won't be back to this subway.
Diann Blue
Not happy they wont take subway coupons for buy 1 get 1. Well they had to keep the 2nd sandwich I didnt want it.
Leslie Williams
Excellent customer service! Ruby you were so welcoming and patience was so great! Really made me and my fiance feel so important, thank you for your assistance, I will definitely come back.
TDR & Co.
First time going and the guy there was nice and pleasant. Maybe because I was pleasant. ??♀️ I was in and out. I got a simple turkey sandwich.
jack Keller
Much cleaner store than the one around the corner from me. Great service. Perfect sandwiches
Came 10 mins before close and they already locked the door on me and turned me away. 12/28 9:20 pm.
Atmosphere: 1
Food: 1
Service: 1
I checked on Google Maps to make sure location was open Christmas Eve, said open until 8 PM. I went there around 5 or 5:30 to pickup my food. Door was locked and no employees around, however my card was charged. Eventually, I was told by an Indian man that the location closed at 5 PM (no signage to indicate this). I could not help but notice that my 2 sandwiches were already made; why not finish the frickin transaction then!!??? I don't know, I feel like this man thought he could steal my money on Christmas and eat my food for free. As it stands, I just want my $18.73 refunded to my card and to never do business with Subway again. As it stands, the brand's reputation is tarnished beyond repair in my eyes. You have until Thursday to respond to this email and take corrective actions before I settle it with my bank's fraud department. Ridiculous!!!
Atmosphere: 1
Food: 1
Service: 1
Worst subway ever. Customer service horrible. Y’all can start by having someone speak English. They are guessing what we are saying and putting what they think we are saying on the
Atmosphere: 3
Food: 1
Service: 1
Visit here once a week most weeks, they know my order and always get me in and out with a great lunch.
Atmosphere: 5
Food: 5
Service: 5
Horrible and the store manager angel is rude!
Atmosphere: 1
Food: 1
Service: 1
Accidentally did a BOGO mobile order here of one of the sandwiches not a part of the deal, but they still gave it to me. Order was made on time and pick up was nice and easy. Sandwich also was good.
Food was great friendly staff FAST & CORRECT ORDER
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Beast
I always get the flat bread with grilled chix and it's always delicious
Atmosphere: 5
Food: 5
Service: 5
No breakfast, not ready to serve during posted business hours. I was the only patron, and it took at least 15 minutes to get my food. Soda was flat.
Atmosphere: 5
Food: 3
Service: 2
I will start by saying I have a family 6 and I know anywhere I go they hate me because of the big orders but they were nice and patient with and got me everything I needed and then some. The time of day I went wasn't anyone in there and one or two same in after me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Cookies, Cold Cut Combo, Baked Lay
Restaurantji Recommends
I went to this location today 11-21-2022 and ordered the number 8 on a wrap, the same sandwich I always get, just from a different location. I'd stopping going here when I noticed the size of their bread had gotten slimmer compared to other subway locations. I didn't feel like going out of my way to the location in bridgeton and I knew I was going to get a wrap today so I decided to stop here. The sandwich maker put salt on my sandwich when I only asked for pepper. I didn't know until I tasted it bc I'd walked off to get a drink, now wishing that I hadn't done that. So I called the store and said I'd like a remake and was told I have to call Angel, they can't remake sandwiches. I informed her that I have the wrap and the receipt and I just could eat a salty wrap. She said she would call me back in 30 mins, they had to check the cameras. She never called. I went to the store with my wrap and receipt. I was told to tt Angel, so I called her again. She told me that they wouldn't do a remake or give me a refund bc I said salt according to the cameras. Now black pepper and salt don't look the same when being said. They totally refused to satisfy their customer. I won't be back to this subway.
Not happy they wont take subway coupons for buy 1 get 1. Well they had to keep the 2nd sandwich I didnt want it.
Excellent customer service! Ruby you were so welcoming and patience was so great! Really made me and my fiance feel so important, thank you for your assistance, I will definitely come back.
First time going and the guy there was nice and pleasant. Maybe because I was pleasant. ??♀️ I was in and out. I got a simple turkey sandwich.
Much cleaner store than the one around the corner from me. Great service. Perfect sandwiches