“Arrived at 950 and placed order at 951pm. Lights turned off right at 10 but the screen said order was still in the kitchen. At about 5 min after the screen prompts went off. At 10:10 pm I stopped a car hop and asked her about it. She said what did you have and I will try to find it. She comes back at 10:23 pm saying the cooks had just up and left and the rest of them were not aware so they had to cook it themselves. She gave me my ticket that had 9:51pm for the order. No discount. No apologies. Nothing. The buffalo chicken bites were burned, tots and pickle fries were cold. I understand mistakes happen, however waiting over 30 min for burnt and cold food is not ok. Yes I did bring it home. There are not a lot of places in Holden to eat at this time.“
Recommended
“Arrived at 950 and placed order at 951pm. Lights turned off right at 10 but the screen said order was still in the kitchen. At about 5 min after the screen prompts went off. At 10:10 pm I stopped a car hop and asked her about it. She said what did you have and I will try to find it. She comes back at 10:23 pm saying the cooks had just up and left and the rest of them were not aware so they had to cook it themselves. She gave me my ticket that had 9:51pm for the order. No discount. No apologies. Nothing. The buffalo chicken bites were burned, tots and pickle fries were cold. I understand mistakes happen, however waiting over 30 min for burnt and cold food is not ok. Yes I did bring it home. There are not a lot of places in Holden to eat at this time.“