Arby's

20111 E Valley View Pkwy, Independence
(816) 795-1301

Recent Reviews

Frank Lalo

The sandwich bbq brisket had super hard chew meat and the bun was hard as well ...I ended up just eating the curly fries with bbq sauce not a very pleasant meal

Gayle Krusinsky

What more, polite service, HOT sandwich, very tasty ? perfect

Atmosphere: 5

Food: 5

Service: 5

Christopher Mulkey

Really don't know the atmosphere. But the young lady at the drive through window was very exceptional.

Food: 5

Service: 5

Teresa Waller

Terrible food and service.

Atmosphere: 1

Food: 1

Service: 1

Karen Foster

James Foster is a wonderful employee. The food was delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Kids Curly Fries

Jill Shinn

Cheddar and beef. Sandwich

Maria The Tuber

Drive thru person added extra cheese onto our order when we didn't ask for extra cheese. So had to spend more money then needed. There was no way for them to mess up especially hearing us due to the fact there speaker wasn't working and so had to order at the window. And they didn't even wanna be there. You could tell.

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Kids Curly Fries

Anthony Brownlee

Waited in the drive thru for 5 minutes then

Service: 1

Taylor Terrill

Generally pretty good but went at 830 tonight & was told 5 minute wait for chicken I say that's fine so why Give me curly fries that are hours old?? Plus I ordered curly ones they obviously didn't have enough & filled it with half old crinkle cut fries.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Roast Beef, Kids Curly Fries

Grayson “Moonlightz” DeLong

My fries were inedible but at least my sandwich was ok.

Food: 3

Recommended dishes: Roast Beef

Matt Jr

Extremely slow and wasn't busy at all. Sandwiches looked just thrown together. Meat wasn't thin sliced, never had meat sliced how it was at an Arby's.

Atmosphere: 2

Food: 1

Service: 1

k

It's an Arby's. Ordered crinkle fries and got curly fries.Besides that it's what you expect.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: French Dip, Roast Beef

Dianna Schneiderjohn

Had a young gentleman wait on me? and he was so kind and patient. Have never had anyone in a fast food restaurant be so nice and thoughtful. If I was his boss, I would give NATHAN a raise to make sure he stays. Thank you NATHAN for making my day with your kind smile and friendly service.DiannaSt Louis, MO

Atmosphere: 4

Food: 3

Service: 5

Linda Ray-McKenna

Should be no stars. Beef and cheddar sandwich was ice cold. One little blob of cheese on one side. Bun was stiff and stale. It tasted as if it was made the day before. Went inside to pick up the online order. Not one single member of staff stepped up to help. No extra sauce packets available or offered. Ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Kas Davis

The specific Arby's is absolutely horrid. When we walked in they had zero cars in drive-through zero customers in the dining area. We were literally the only ones. They were busy chatting I know they saw us come in because I saw them see us, however we had to stand there for 10 minutes and wait for them to have a break and chatting to wait on us. There was no smile there was no happy tone very rude and there was no thank you for the order or anything. We had to ask a couple questions about items on the menu because we had not been to Arby's for quite some time, they acted like we were done for asking and they were very rude. While we ate we had to listen to them chitchat continuously and laugh which half of it was totally inappropriate. They don't care about their customers being comfortable and they don't care about respect, and they're not appreciate your orders they get from customers I guess they forgot we are their paycheck. We will never be back

Atmosphere: 3

Food: 3

Service: 1

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