McDonald's

11801 East 40th St S, Independence
(816) 358-4324

Recent Reviews

Lady E

We are driving through MO and stopped here for a bit of food on the way. I will never be back to this McDonald's and am glad I don't live here. The attitude and response from the staff was abysmal. I went through drive thru for convenience. The lady taking orders never confirmed my order, never told me a total and abruptly said pull around. She gave me the total at the window but never said anything else. No have a good day thank you or anything. The lady that gave me the order only said here while hanging me my orange juice. When I asked if the butter was there for my buscuits her response was "maybe". And turned away. The staff that put the order together didn't even fold up the paper correctly around the buscuits. They fell out when I grabbed them. I am sorry but with this kind of attitude and lack of customer service I am surprised that not only is the store still open. But that the staff is still employed.Side note... The buscuits were not bad for a McDonald's. The orange juice was nice. They were the only saving grace of the experience..

Atmosphere: 1

Food: 4

Service: 1

Jonathan Turner

The food here just comes out wrong ... I donno if it's old or what but it's never good ... ill drive a few extra miles to avoid this

Atmosphere: 2

Food: 2

Service: 3

victoria jelinek

Went in there with respect and the receipt with my order asking for my food just to be remade they gave me a double quarter pounder with no meat. Ended up getting called stupid by the employees in Spanish and they said all I wanted was free food I will never come here again and the manager didn’t do anything about when I told her what the employees said.

Atmosphere: 1

Food: 1

Service: 1

alex Cee

Location is a little wild but the employees are friendly, my order is always right and the service is usually quick . Great job at making fast food, fast. ?

Atmosphere: 3

Food: 5

Service: 5

Anna Hubbard

WENT TO GET FOOD AFTER COMING BACK FROM THE PARADE AND WHEN TOLD THEY WAS OUT OF T PAPER THE 2 GIRLS JUST LAUGHTED ( WAS VERY RUDE ) THEN I FOUND OUT THEY HAD NO TOLIET PAPER AT ALL. HAD TO TAKE YOUR OWN NAPKINS IN TO USE. THEN HAD TO ASK FOR SOMETHING TO WIPE THE TABLE OFF BECAUSE IT WAS DIRTY. I AS WELL AS MY SELF ALL HAD FOOD ORDERS AND WHEN I ASK FOR A GLASS FOR JUST WATER I WAS CHARGED FOR THE CUP FOR MY WATER ( REALLY ) !!!

Atmosphere: 1

Food: 4

Service: 1

Ryder Clay

Place was clean, Food was amazing for being a fast food. And the service was quick and food was hot and fresh!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Big Mac Meal

Pam Corlew

Dirty, got sick after eating breakfast there. They don't even have full menu.

Atmosphere: 1

Food: 1

Service: 1

Sinai Olivares

A while ago I went to this McDonald's location because they are supposedly very fast but they never helped me, they told me to wait a few seconds and they left me waiting for 10 minutes and they never helped me

Hunter Bellis

Multiple times didn’t get mobile order and drive through didn’t care to

Service: 1

Deedra Dunfield

They tend to lose the mobile orders, which you would think would be faster but will actually take longer. Also, they don't speak English very well and will mess up your order. So always make sure to double check it.

Dwain Galle

Took 15minues for fastf f[d line .food fine coffee

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mcmuffin

Melissa Mitchell

Don’t order on the mobile app breakfast at this location! Unless it’s an hour before. They close breakfast whenever they feel like even though the app says until 10:29. I got there at 10:22. They will charge you , refuse you any food or drink, lie and say the refund will be there tomorrow, threaten to fight you, just for the order I NEVER received to be charged AGAIN! The extra large supervisor lady shaped like a potato won’t even give you her name or corporate number. At this point I think she ate my food.

Atmosphere: 1

Food: 1

Service: 1

Lavaughn Brown

It was OK food.OK bit shake was to

Atmosphere: 4

Food: 5

Service: 4

Ken Ashley

If you seen one...etc.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Fish

Heriberto Abad

Good service acceptable attention good

Atmosphere: 3

Food: 4

Service: 3

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