The gentleman who took our order was fantastic. The lady at the window was terrible. She read back our order correctly, 3 coffees and 2 food items we confirmed and put our card in the handheld thing she stuck out the window but wouldn't lower so we could actually see. We mentioned not being able to see due to the angle and glare, she said oh I'm sorry but didn't do anything differently. Got our coffees and 1 food items. She then said they didn't get the scone on the ticket and asked to run the card again, we declined be sure she read our order back and it included the scone. I asked if 3 coffees and 1 food thing was $25 and she had a very condescending attitude and said oh yes ma'am. I told her it was terrible that they took the order, confirmed the order but didn't charge for all of the order ..and she said have a great day and shut the window. My tomato, egg and cheese flatbread was microwaved too long so it's scorching hot in the center and took hard to eat on the edges. Terrible customer service, nasty food, Won't go back.
Atmosphere: 3
Food: 1
Service: 1
Jeff Anderson
I love this place! I wish we had one in Ohio!
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Barker
The photos have the drinks in some beautiful glass mugs. Some of the competition actually puts drinks in there when you stay. Caribou did NOT do that, unfortunately. That gets after the presentation. The turtles are fantastic but lose a lot by only coming in those cardboard cups. That’s the reason for the 4 and not a 5 star review. If that doesn’t bother you, consider this top review.The employees were HUSTLING in there. The owner and manager would be happy so I hope the crew that was working on 13 April of 2024 gets some serious kudos! They deserve itThe hot turtle mocha was banging. 10/10. Must do. Didn’t do any food so I can’t say how it is, but it all looked good and fresh. A few other people eating the pastries seemed to be pleased so take that for what it’s worth.Overall, this was a good visit. Would definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Arts Circle
Late morning hot beverages and food. Love the cinnamon spice tea.Dietary restrictions: Dairy free beverage add ins.Parking: Close to the door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Black Iced Tea Growler, Hot Crafted Press, Hot Press
M J
Quick and friendly service. The cold press is excellent!
Atmosphere: 5
Service: 5
Recommended dishes: Iced Crafted Press
Elisha Harcus
Coffee is always fabulous, service is always friendly and fast!
Atmosphere: 5
Food: 5
Service: 5
Robin Tucker
Always cheerful. Always pleasant. Always helpful. Great food and drinks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel High Rise, Mint Condition Mocha Cooler
Pam Cook
No food this time drive thru was
Atmosphere: 4
Food: 4
Service: 5
Merceades Turner
Cute little coffee shop, quiet, and great customer
Staff is always friendlyParking: Great choice for coffee!
Atmosphere: 5
Food: 5
Service: 5
Rashid
I have been going to this Caribou location for quite a while and each time the service is fast and friendly. They use high quality beans and cut a perfect latte every time. Not once have I gotten a bitter coffee like other places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Almond Biscotti, Iced Latte
Cynthia West
I ordered my drink on the app and went to pick up after work. $3 OFF iced mocha and it was perfect. Caribou is my favorite coffee place. Would recommend to anyone.
Atmosphere: 5
Service: 5
Brenda Knutson
Very pleasant staff, very respectful dealing with my special needs individual.
The gentleman who took our order was fantastic. The lady at the window was terrible. She read back our order correctly, 3 coffees and 2 food items we confirmed and put our card in the handheld thing she stuck out the window but wouldn't lower so we could actually see. We mentioned not being able to see due to the angle and glare, she said oh I'm sorry but didn't do anything differently. Got our coffees and 1 food items. She then said they didn't get the scone on the ticket and asked to run the card again, we declined be sure she read our order back and it included the scone. I asked if 3 coffees and 1 food thing was $25 and she had a very condescending attitude and said oh yes ma'am. I told her it was terrible that they took the order, confirmed the order but didn't charge for all of the order ..and she said have a great day and shut the window. My tomato, egg and cheese flatbread was microwaved too long so it's scorching hot in the center and took hard to eat on the edges. Terrible customer service, nasty food, Won't go back.
Atmosphere: 3
Food: 1
Service: 1
I love this place! I wish we had one in Ohio!
Atmosphere: 5
Food: 5
Service: 5
The photos have the drinks in some beautiful glass mugs. Some of the competition actually puts drinks in there when you stay. Caribou did NOT do that, unfortunately. That gets after the presentation. The turtles are fantastic but lose a lot by only coming in those cardboard cups. That’s the reason for the 4 and not a 5 star review. If that doesn’t bother you, consider this top review.The employees were HUSTLING in there. The owner and manager would be happy so I hope the crew that was working on 13 April of 2024 gets some serious kudos! They deserve itThe hot turtle mocha was banging. 10/10. Must do. Didn’t do any food so I can’t say how it is, but it all looked good and fresh. A few other people eating the pastries seemed to be pleased so take that for what it’s worth.Overall, this was a good visit. Would definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Late morning hot beverages and food. Love the cinnamon spice tea.Dietary restrictions: Dairy free beverage add ins.Parking: Close to the door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Black Iced Tea Growler, Hot Crafted Press, Hot Press
Quick and friendly service. The cold press is excellent!
Atmosphere: 5
Service: 5
Recommended dishes: Iced Crafted Press
Coffee is always fabulous, service is always friendly and fast!
Atmosphere: 5
Food: 5
Service: 5
Always cheerful. Always pleasant. Always helpful. Great food and drinks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel High Rise, Mint Condition Mocha Cooler
No food this time drive thru was
Atmosphere: 4
Food: 4
Service: 5
Cute little coffee shop, quiet, and great customer
Atmosphere: 5
Food: 3
Service: 5
Always a pleasure here!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff is always friendlyParking: Great choice for coffee!
Atmosphere: 5
Food: 5
Service: 5
I have been going to this Caribou location for quite a while and each time the service is fast and friendly. They use high quality beans and cut a perfect latte every time. Not once have I gotten a bitter coffee like other places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Almond Biscotti, Iced Latte
I ordered my drink on the app and went to pick up after work. $3 OFF iced mocha and it was perfect. Caribou is my favorite coffee place. Would recommend to anyone.
Atmosphere: 5
Service: 5
Very pleasant staff, very respectful dealing with my special needs individual.
Atmosphere: 5
Food: 5
Service: 5
Excellent bartista very friendly
Atmosphere: 5
Food: 3
Service: 5