They're so disrespectful at this location. And it's not the sandwich makers, it's the manager. She treats customers like they're enemies, and denying special orders is how she defeats them. Just rude, no tact, no attempt at all to service a customer.I didn't even want to leave a review, but the way this individual treats people is unacceptable, even for fast food.Do yourself a favor and go West on Emmanuel Cleaver and get your sandwich at that location. That way you won't get belittled if you want sauce on your Spicy Italian.
Atmosphere: 1
Food: 3
Service: 1
Milton Borda
I usually don’t like to leave a review at a place I usually go a few times a month. But it’s the only subway near my job. I never had a problem or felt embarrassed.I ordered my sandwiches online for pick up. The order was fine, but during pick up at asked one of the employees that I was missing a cup. She told me she couldn’t give me one. I Informed her it’s part of my order. The app didn’t mention nothing about the machine being out of order. But it’s okay, Things happen.Then the supervisor I assume or other worker looked at me while she was fixing a sandwiches with an attitude told me in a high tone voice that the machine was out to go get a bottle.If you can’t handle pressure, a fast pace environment or unable to communicate then maybe this job is wrong for you or you need more training. I don’t want her to get fired but she does need to get spoken about this.There’s customers or people in this world who might have some issues or ptsd when they are spoken a certain way.Thank you
Atmosphere: 2
Food: 5
Service: 2
D.J. Springer
The app is apparently a rip-off, and this particular chain of stores & their Regional Manager, Brandy Minnick, are obviously OK with it & even encourage it. I placed an $18.00 order for delivery through the Subway app, but never saw it. According to Brandy, the sammies were made & even picked up, but if they didn't arrive, it wasn't Subways responsibility. Since I didn't order through DoorDash, I didn't contract with DoorDash for anything. The Subway store in question even canceled the order from their end, indicating the food was never picked up, yet I'm still out $18.00. If you can afford to flip a coin when you're spending your hard earned money, go for it. I will never set foot in another Subway, because I can't.
Food: 1
Service: 1
Keith Prinkey
I just purchased an order on the app. Paid an extra 2.10 for bacon, but there was no bacon added. Make sure you go in so you don't get ripped off. Also make sure you put the address into your maps. I used the directions feature and ended up four miles up the road at a goodwill not subway. Don't use the app.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Spicy Italian
RES 101
The 2 people working there was fast and
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Italian, Subway Club
Darik Schmoe
Says it opens at 9 am. 10 minutes later it’s still not open. I walked around back and the employee was standing outside smoking and got upset because I asked about opening. Apparently customer service isn’t their thing.
Atmosphere: 1
Food: 3
Service: 1
King Jewels The Drivah
Chicken wasn't done. Cheese was obviously old.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Sweet Onion Chicken Teriyaki, The Outlaw
Aliner Ross
R y'all open right now
BandD2018
We have 3 family members. Walk in to order 6 sandwiches. Guy tells us they can't do it because it's a catering order and we would have to call in ahead of time for such an order. Seriously? This is the second time they've done this. We are a disabled family and don't get out much. However, we won't be coming back to this one ever again. Ridiculous! You are getting paid for what you serve. I could understand if it were like 10 or more sandwiches. Sounds like someone doesn't want to work to me. ????
Friendly people, great customer service, good food.
Bones Williams
Didn't answer the phone , Didn't have bread for a sandwich ? and then didn't try to call a store to make it correct ?
Atmosphere: 2
Food: 2
Service: 2
Eric Noonan
Love me a sweet onion chicken teriyaki footlong on Italian urb and cheese bread.Parking: A huge parking lot because of being located in sunfresh parking lotWheelchair accessibility: Yes wheelchair friendly
Atmosphere: 4
Food: 2
Service: 4
Greg L
Slow. Dirty. Unprepared. Homeless people all around. Stay away.
Took forever to get to place my order
Atmosphere: 1
Food: 3
Service: 1
They're so disrespectful at this location. And it's not the sandwich makers, it's the manager. She treats customers like they're enemies, and denying special orders is how she defeats them. Just rude, no tact, no attempt at all to service a customer.I didn't even want to leave a review, but the way this individual treats people is unacceptable, even for fast food.Do yourself a favor and go West on Emmanuel Cleaver and get your sandwich at that location. That way you won't get belittled if you want sauce on your Spicy Italian.
Atmosphere: 1
Food: 3
Service: 1
I usually don’t like to leave a review at a place I usually go a few times a month. But it’s the only subway near my job. I never had a problem or felt embarrassed.I ordered my sandwiches online for pick up. The order was fine, but during pick up at asked one of the employees that I was missing a cup. She told me she couldn’t give me one. I Informed her it’s part of my order. The app didn’t mention nothing about the machine being out of order. But it’s okay, Things happen.Then the supervisor I assume or other worker looked at me while she was fixing a sandwiches with an attitude told me in a high tone voice that the machine was out to go get a bottle.If you can’t handle pressure, a fast pace environment or unable to communicate then maybe this job is wrong for you or you need more training. I don’t want her to get fired but she does need to get spoken about this.There’s customers or people in this world who might have some issues or ptsd when they are spoken a certain way.Thank you
Atmosphere: 2
Food: 5
Service: 2
The app is apparently a rip-off, and this particular chain of stores & their Regional Manager, Brandy Minnick, are obviously OK with it & even encourage it. I placed an $18.00 order for delivery through the Subway app, but never saw it. According to Brandy, the sammies were made & even picked up, but if they didn't arrive, it wasn't Subways responsibility. Since I didn't order through DoorDash, I didn't contract with DoorDash for anything. The Subway store in question even canceled the order from their end, indicating the food was never picked up, yet I'm still out $18.00. If you can afford to flip a coin when you're spending your hard earned money, go for it. I will never set foot in another Subway, because I can't.
Food: 1
Service: 1
I just purchased an order on the app. Paid an extra 2.10 for bacon, but there was no bacon added. Make sure you go in so you don't get ripped off. Also make sure you put the address into your maps. I used the directions feature and ended up four miles up the road at a goodwill not subway. Don't use the app.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Spicy Italian
The 2 people working there was fast and
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Italian, Subway Club
Says it opens at 9 am. 10 minutes later it’s still not open. I walked around back and the employee was standing outside smoking and got upset because I asked about opening. Apparently customer service isn’t their thing.
Atmosphere: 1
Food: 3
Service: 1
Chicken wasn't done. Cheese was obviously old.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Sweet Onion Chicken Teriyaki, The Outlaw
R y'all open right now
We have 3 family members. Walk in to order 6 sandwiches. Guy tells us they can't do it because it's a catering order and we would have to call in ahead of time for such an order. Seriously? This is the second time they've done this. We are a disabled family and don't get out much. However, we won't be coming back to this one ever again. Ridiculous! You are getting paid for what you serve. I could understand if it were like 10 or more sandwiches. Sounds like someone doesn't want to work to me. ????
Restaurantji Recommends
Outstanding service and Absolutely love ❤️ Staff
Friendly people, great customer service, good food.
Didn't answer the phone , Didn't have bread for a sandwich ? and then didn't try to call a store to make it correct ?
Atmosphere: 2
Food: 2
Service: 2
Love me a sweet onion chicken teriyaki footlong on Italian urb and cheese bread.Parking: A huge parking lot because of being located in sunfresh parking lotWheelchair accessibility: Yes wheelchair friendly
Atmosphere: 4
Food: 2
Service: 4
Slow. Dirty. Unprepared. Homeless people all around. Stay away.