Horrible horrible customer service. Horrible employees. Everyone there is rude, has an attitude, and their “food” is the worst food I’ve ever experienced from sonic. Corporate needs to step in and terminate literally everyone at this location if they ever hope for it to be successful.
Atmosphere: 1
Food: 1
Service: 1
Barbara Kelly
NEVER received food, but paid for it with my card, then waited 22 min.!!! No food no answer!! Only 1 other car there!! Whats up with that??!!! They made out with an extra $9.
Atmosphere: 5
Food: 1
Service: 1
Shane Hatfield
If that were my business, I would want someone to let me know how rude my employee was without any provocation. The girl, Veronica working the drive-through should find a job that better suits her lack of customer service skills, maybe the DMV or prison guard. I almost asked for my 2$ tip back but her aggressive behavior made me think twice. Even worse the food tasted like yesterday’s leftovers.
Atmosphere: 1
Food: 1
Service: 1
John Burns Sr
No wait in drive through and the staff was Exceptional!!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Nugget, 3pc Crispy Tenders, Sonic Cheeseburger, Philly Cheese Steak, Cheeseburger, Chili Cheese Coney, Chili Cheese Fries, Quarter Pound Double Cheeseburger, Jumbo Popcorn Chicken, Grilled Cheese, Hot Fudge Sundae, Hand Made Onion Rings, Breakfast Burrito, Fries, Tots
lee mcnew
Long time sonic customer, this Sonic should be passed every order has to be repeated multiple times then after they read it back multiple times they still make multiple errors on a single combo meal. When I asked if I was charged for the bigger drink I ordered or the smaller drink I received I was told that the order was repeated back to me. (It was and then I still did not get what we both said I ordered) I was willing to let it go because she was adamant that she had said that when repeating my order. I checked the receipt it had a different order than I ordered and she had repeated I pointed this out now unlike when I pointed out I had ordered a larger drink it was a simple mistake. In summary long time Sonic customer who got a kick out of the owner claiming their customers were worth a mint which I also didn't get in my over $10 combo meal. DO NOT MAKE A Simple MISTAKE by going here.
Food: 4
Service: 1
Megan Dietz
Burger was a messy disaster and cheddar bites were hard and ice cold. Will not be returning to this location as this is not the first incident of unacceptable food.
Atmosphere: 1
Food: 1
Service: 3
Nicole Williams
I am over them, waited in line for 15 minutes for cold fries overly salted and 2 chicken wraps no lettuce, but they put so much bbq sauce it couldn't be eaten, 10 dollars in the trash! I wont go back!
Atmosphere: 1
Food: 1
Service: 1
Dana Bartz
They were short staffed, but I could tell they were really trying hard to keep up and be nice to the customers.
Food: 3
Service: 3
John Curnutte
Simultaneously the worst and most expensive Sonic I've ever been to. Everything is about $1 more expensive than most other Sonics and they have a $.50 charge for extra pickles that are free at other locations. I didn't get any of the condiments I asked for and no napkins at all. The Strawberry Limeade had no fruit pieces in it.
The service is horrible and the staff are horribly rude. If this is what new management means then this place needs to shut
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jumbo Popcorn Chicken
wendie trent
Had pretty much given up on Sonic restaurants because of bad food bad service but remembered this one and decided to try it today and it was great all the way around! Food was freshly cooked service was fast from the time we ordered and just a great experience will definitely go back!
Atmosphere: 5
Food: 5
Service: 5
Bob G.
Bait and switch. Advertise and have specials then you go there and order they complete the order charge your credit card and then tell you oh we are out of stuff and we can't make it. Really would have been no worries if you said when I ordered yeah can't do that don't have what it takes, even after I waited in line but had not paid yet sure. Nope! Charge my credit card then tell me you are incompetent/under supplied, Now I get to search for credit card bills for a charge for something I never got.
Heather Armstrong
Love the chocolate slushies, and their burgers or tots. Fries aren’t that great.
Multiple times now I have received vanilla instead of chocolate blasts. The server even repeats the order and says chocolate and it’s vanilla. Won’t be coming back cause they can’t get it right.
Horrible horrible customer service. Horrible employees. Everyone there is rude, has an attitude, and their “food” is the worst food I’ve ever experienced from sonic. Corporate needs to step in and terminate literally everyone at this location if they ever hope for it to be successful.
Atmosphere: 1
Food: 1
Service: 1
NEVER received food, but paid for it with my card, then waited 22 min.!!! No food no answer!! Only 1 other car there!! Whats up with that??!!! They made out with an extra $9.
Atmosphere: 5
Food: 1
Service: 1
If that were my business, I would want someone to let me know how rude my employee was without any provocation. The girl, Veronica working the drive-through should find a job that better suits her lack of customer service skills, maybe the DMV or prison guard. I almost asked for my 2$ tip back but her aggressive behavior made me think twice. Even worse the food tasted like yesterday’s leftovers.
Atmosphere: 1
Food: 1
Service: 1
No wait in drive through and the staff was Exceptional!!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Nugget, 3pc Crispy Tenders, Sonic Cheeseburger, Philly Cheese Steak, Cheeseburger, Chili Cheese Coney, Chili Cheese Fries, Quarter Pound Double Cheeseburger, Jumbo Popcorn Chicken, Grilled Cheese, Hot Fudge Sundae, Hand Made Onion Rings, Breakfast Burrito, Fries, Tots
Long time sonic customer, this Sonic should be passed every order has to be repeated multiple times then after they read it back multiple times they still make multiple errors on a single combo meal. When I asked if I was charged for the bigger drink I ordered or the smaller drink I received I was told that the order was repeated back to me. (It was and then I still did not get what we both said I ordered) I was willing to let it go because she was adamant that she had said that when repeating my order. I checked the receipt it had a different order than I ordered and she had repeated I pointed this out now unlike when I pointed out I had ordered a larger drink it was a simple mistake. In summary long time Sonic customer who got a kick out of the owner claiming their customers were worth a mint which I also didn't get in my over $10 combo meal. DO NOT MAKE A Simple MISTAKE by going here.
Food: 4
Service: 1
Burger was a messy disaster and cheddar bites were hard and ice cold. Will not be returning to this location as this is not the first incident of unacceptable food.
Atmosphere: 1
Food: 1
Service: 3
I am over them, waited in line for 15 minutes for cold fries overly salted and 2 chicken wraps no lettuce, but they put so much bbq sauce it couldn't be eaten, 10 dollars in the trash! I wont go back!
Atmosphere: 1
Food: 1
Service: 1
They were short staffed, but I could tell they were really trying hard to keep up and be nice to the customers.
Food: 3
Service: 3
Simultaneously the worst and most expensive Sonic I've ever been to. Everything is about $1 more expensive than most other Sonics and they have a $.50 charge for extra pickles that are free at other locations. I didn't get any of the condiments I asked for and no napkins at all. The Strawberry Limeade had no fruit pieces in it.
Atmosphere: 1
Food: 1
Service: 1
Priced are through the
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger
Restaurantji Recommends
The service is horrible and the staff are horribly rude. If this is what new management means then this place needs to shut
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jumbo Popcorn Chicken
Had pretty much given up on Sonic restaurants because of bad food bad service but remembered this one and decided to try it today and it was great all the way around! Food was freshly cooked service was fast from the time we ordered and just a great experience will definitely go back!
Atmosphere: 5
Food: 5
Service: 5
Bait and switch. Advertise and have specials then you go there and order they complete the order charge your credit card and then tell you oh we are out of stuff and we can't make it. Really would have been no worries if you said when I ordered yeah can't do that don't have what it takes, even after I waited in line but had not paid yet sure. Nope! Charge my credit card then tell me you are incompetent/under supplied, Now I get to search for credit card bills for a charge for something I never got.
Love the chocolate slushies, and their burgers or tots. Fries aren’t that great.
Food: 4
Service: 3
Recommended dishes: Cheeseburger, Tots, Mozzarella Sticks
Multiple times now I have received vanilla instead of chocolate blasts. The server even repeats the order and says chocolate and it’s vanilla. Won’t be coming back cause they can’t get it right.