Kid-friendliness: My 7 year old daughter ordered her own sub custom order and they were very patient with her and polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Hero
Kattaurus M
Workers are always friendly and I love that they will replace one meat option with another while many places will just remove the unwanted item.
Atmosphere: 5
Food: 5
Service: 5
Lori Simmons
Friendly service, always clean and good food. The Jamacian jerk turkey sandwich is the best. Turkey bacon ranch and the club are good too.Prices are perfect and I like the option to round up to help support the purchase of safety equipment for firefighters.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch, Club on a Sub
Jodi Hoeflicker
One of the best experiences and food we have had in a long time. Staff was great!
Jerry Bryant
Good food, fast, and friendly staff.Hook & Ladder is
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sub, Hook & Ladder
Kathie Root
Way to smoky in there this time.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
Adam Edwards
The atmosphere was nothing more than table after table of people waiting for their food. It was hot and steamy inside. The service was fine other than waiting longer than I would at a sit down restaurant. The food was good which is why I went there.
Atmosphere: 2
Food: 4
Service: 3
Vanessa Maxwell
I ordered ahead at this store. My intention was to pick up my walmart order and then swing by here and then head home. Needless to say WALMART dropped the ball and had me wait an hour and a half to bring my groceries out. The staff at Firehouse called when I didn't show up to get my food, when I explained the situation and said we would be there shortly the staff member said she didn't feel comfortable giving us the meal that had been sitting for now an hour and said she would be making our food fresh. I was completely prepared to eat the hour old sandwiches because it was not at all the staff at firehouse fault. But they turned my afternoon around just by offering the fresh sandwichs. They even apologized which wasnt even their responsibility. Great customer service! Thank you guys so much!
Very disappointed in FireHouse subs especially since I come here a lot. I got a reward for my birthday and when I went online to place my order it wasn’t showing up anymore. I called the store to ask how long the rewards are good for and they said 7 days so I was well within that time. My birthday is 12/30 and I went in 1/1. I ask on the phone if they could still honor it since it hasn’t been 7 days and I could show my ID and they said yes. I drove up there and the lady behind the counter which was not nice at all wouldn’t honor the discount even though they told me on the phone they would and the fact that it hadn’t been 7 days yet either. So I left and I doubt that I will be coming back. Seems like a money hungry business that you can’t even honor a discount you offer.
Atmosphere: 1
Food: 1
Service: 1
Greg
Waited 45 min for food and finally realized people behind me were receiving there’s . Went to counter to see where my food was and found out that someone else took ours . Too much talking behind counter and goofing off . Overall 45 min and I asked for money back. All stupid manager could do is smile and giggle like this was some kind joke . Won’t be back was our first time tryingKid-friendliness: To many kids behind counter only one said they were sorry it was their fault . While manager smiled and thinks it’s funny
Atmosphere: 1
Food: 1
Service: 1
Todd Lyvers
Full of meat delicious! Nothing skimpy about their serving sizes or service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Hero
Sean Ehrman
I always enjoy firehouse subs. Just wish their military discount was worthy to be called a discount.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, New York Steamer, Firehouse Hero, Firehouse Steak & Cheese
Uniquely Different
Been missing out and if you haven't been then you're missing out as well, job well done Firehouse Subs ? (firehouse steak and cheese?)
Great subs!
Atmosphere: 5
Food: 5
Service: 5
Best sandwich shop in Liberty.
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: My 7 year old daughter ordered her own sub custom order and they were very patient with her and polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Hero
Workers are always friendly and I love that they will replace one meat option with another while many places will just remove the unwanted item.
Atmosphere: 5
Food: 5
Service: 5
Friendly service, always clean and good food. The Jamacian jerk turkey sandwich is the best. Turkey bacon ranch and the club are good too.Prices are perfect and I like the option to round up to help support the purchase of safety equipment for firefighters.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch, Club on a Sub
One of the best experiences and food we have had in a long time. Staff was great!
Good food, fast, and friendly staff.Hook & Ladder is
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sub, Hook & Ladder
Way to smoky in there this time.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
The atmosphere was nothing more than table after table of people waiting for their food. It was hot and steamy inside. The service was fine other than waiting longer than I would at a sit down restaurant. The food was good which is why I went there.
Atmosphere: 2
Food: 4
Service: 3
I ordered ahead at this store. My intention was to pick up my walmart order and then swing by here and then head home. Needless to say WALMART dropped the ball and had me wait an hour and a half to bring my groceries out. The staff at Firehouse called when I didn't show up to get my food, when I explained the situation and said we would be there shortly the staff member said she didn't feel comfortable giving us the meal that had been sitting for now an hour and said she would be making our food fresh. I was completely prepared to eat the hour old sandwiches because it was not at all the staff at firehouse fault. But they turned my afternoon around just by offering the fresh sandwichs. They even apologized which wasnt even their responsibility. Great customer service! Thank you guys so much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub, Club on a Sub
Restaurantji Recommends
Very disappointed in FireHouse subs especially since I come here a lot. I got a reward for my birthday and when I went online to place my order it wasn’t showing up anymore. I called the store to ask how long the rewards are good for and they said 7 days so I was well within that time. My birthday is 12/30 and I went in 1/1. I ask on the phone if they could still honor it since it hasn’t been 7 days and I could show my ID and they said yes. I drove up there and the lady behind the counter which was not nice at all wouldn’t honor the discount even though they told me on the phone they would and the fact that it hadn’t been 7 days yet either. So I left and I doubt that I will be coming back. Seems like a money hungry business that you can’t even honor a discount you offer.
Atmosphere: 1
Food: 1
Service: 1
Waited 45 min for food and finally realized people behind me were receiving there’s . Went to counter to see where my food was and found out that someone else took ours . Too much talking behind counter and goofing off . Overall 45 min and I asked for money back. All stupid manager could do is smile and giggle like this was some kind joke . Won’t be back was our first time tryingKid-friendliness: To many kids behind counter only one said they were sorry it was their fault . While manager smiled and thinks it’s funny
Atmosphere: 1
Food: 1
Service: 1
Full of meat delicious! Nothing skimpy about their serving sizes or service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Hero
I always enjoy firehouse subs. Just wish their military discount was worthy to be called a discount.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, New York Steamer, Firehouse Hero, Firehouse Steak & Cheese
Been missing out and if you haven't been then you're missing out as well, job well done Firehouse Subs ? (firehouse steak and cheese?)
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Firehouse Steak & Cheese