Didn’t get a chance to eat. Walked in with a friend but the instant looks and vibe were horrendous. Couldn’t even make eye contact or just say hi. Had us walk right back out the door where we came from. Yikes! Good luck.
Daniel Martin
Do not like their attempt at guilt
Atmosphere: 3
Food: 4
Service: 2
Amy Nesbit
Tonight was the first night of name game and Amy was the name so I was super excited to get one sandwich free which makes me feel valued as a customer. Tonight I tried something different and got a medium spicy cajun chicken. This was the best sandwich I have had in a long time at a sandwich shop. It was fresh, hot and delicious. My husband got the spicy meatball and he has had some not so great meatball subs from other firehouses. He said this one was delicious and wasn't soaked through the bread like previous times. Everything was great and the people behind the counter were friendly. I couldnt have asked for a better visit. Good job to the three team members who helped me tonight on Dec 11th they know how to run a restaurant right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, Brownies, Italian
Gerardo Luna
Google Maps will have you spinning in circles trying to find this location in a terrible spot. And when you walk in to the counter, no one will ask you what you want to eat for at least a few minutes. So I just Left.. My 1st experience and
Atmosphere: 1
Service: 1
Carol M Kuehn
I didn't like that the young man preparing our food had hair hanging over our food. He should have been wearing a hair net to comply with food code regulations.
My food usually always good this sloppy sandwich NOT GOODNew Young folks work there
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chips
aaron wolcott
The service is awful. We have been sitting here for 15 minutes waiting on a sandwich. The dining room is full and not one person has food. The workers are standing around doing nothing. Avoid this
Service: 1
Tuka A
They helped me a lot by customizing my order and they are
Food: 5
Service: 4
AM Official
Very nice and kind employees, they were nice enough to provide me with a refund for a wrong order I made :) good staff!
Atmosphere: 5
Food: 5
Service: 5
Laura Chris
We ordered online with a pick up time and it wasn't ready at pick up time and the worker asked me from across the room if I had a pick up and the pick up name instead of walking over to pick up counter and asking me .
No lights on in the parking lot. Literally, every employee looked disturbed at the presence of customers, and store was disgusting.I never leave bad reviews, but they earned this one. My recommendation would be to go to anywhere else. Literally, anywhere else, even McDonald’s would be better than this restaurant operates.
Atmosphere: 1
Food: 1
Service: 1
Shayla Lewis
Placed a pick-up order here and the staff was super nice and kept me updated on my order. Food was good but when I got home I realized the chips were expired :( other than that everything was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese
Reshma Krishna
We are at St Louis for a tournament and visited here for lunch. Awful service. Horrible staff attitude. I waited almost 7-8 in front of the register to place an order. Three people standing and they all look at me and walk away. Would not visit
Atmosphere: 1
Food: 3
Service: 1
DK
Worst service ever, the employees look as if they don’t even want to be there. Ran out of lettuce ran out of big sandwich boxes got my sandwich wrong on top of it all, just pathetic, never coming back to the
Atmosphere: 1
Food: 1
Service: 1
Brett Line
Lots of seating space. Good was good. Place needs some deep cleaning, but it was
Didn’t get a chance to eat. Walked in with a friend but the instant looks and vibe were horrendous. Couldn’t even make eye contact or just say hi. Had us walk right back out the door where we came from. Yikes! Good luck.
Do not like their attempt at guilt
Atmosphere: 3
Food: 4
Service: 2
Tonight was the first night of name game and Amy was the name so I was super excited to get one sandwich free which makes me feel valued as a customer. Tonight I tried something different and got a medium spicy cajun chicken. This was the best sandwich I have had in a long time at a sandwich shop. It was fresh, hot and delicious. My husband got the spicy meatball and he has had some not so great meatball subs from other firehouses. He said this one was delicious and wasn't soaked through the bread like previous times. Everything was great and the people behind the counter were friendly. I couldnt have asked for a better visit. Good job to the three team members who helped me tonight on Dec 11th they know how to run a restaurant right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, Brownies, Italian
Google Maps will have you spinning in circles trying to find this location in a terrible spot. And when you walk in to the counter, no one will ask you what you want to eat for at least a few minutes. So I just Left.. My 1st experience and
Atmosphere: 1
Service: 1
I didn't like that the young man preparing our food had hair hanging over our food. He should have been wearing a hair net to comply with food code regulations.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Firehouse Meatball, Turkey Bacon Ranch Sandwich
My food usually always good this sloppy sandwich NOT GOODNew Young folks work there
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chips
The service is awful. We have been sitting here for 15 minutes waiting on a sandwich. The dining room is full and not one person has food. The workers are standing around doing nothing. Avoid this
Service: 1
They helped me a lot by customizing my order and they are
Food: 5
Service: 4
Very nice and kind employees, they were nice enough to provide me with a refund for a wrong order I made :) good staff!
Atmosphere: 5
Food: 5
Service: 5
We ordered online with a pick up time and it wasn't ready at pick up time and the worker asked me from across the room if I had a pick up and the pick up name instead of walking over to pick up counter and asking me .
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
No lights on in the parking lot. Literally, every employee looked disturbed at the presence of customers, and store was disgusting.I never leave bad reviews, but they earned this one. My recommendation would be to go to anywhere else. Literally, anywhere else, even McDonald’s would be better than this restaurant operates.
Atmosphere: 1
Food: 1
Service: 1
Placed a pick-up order here and the staff was super nice and kept me updated on my order. Food was good but when I got home I realized the chips were expired :( other than that everything was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese
We are at St Louis for a tournament and visited here for lunch. Awful service. Horrible staff attitude. I waited almost 7-8 in front of the register to place an order. Three people standing and they all look at me and walk away. Would not visit
Atmosphere: 1
Food: 3
Service: 1
Worst service ever, the employees look as if they don’t even want to be there. Ran out of lettuce ran out of big sandwich boxes got my sandwich wrong on top of it all, just pathetic, never coming back to the
Atmosphere: 1
Food: 1
Service: 1
Lots of seating space. Good was good. Place needs some deep cleaning, but it was
Atmosphere: 3
Food: 4
Service: 4