Chick-fil-A

8280 Old Hwy N, O'Fallon
(636) 489-1201

Recent Reviews

Nicole Bolthouse

Our food was all delicious and our order was correct! Staff was amazing! Especially Megan and Renee!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries

Lisa Barber

Not worth the money. A menu before you order would be nice.

Atmosphere: 4

Food: 1

Service: 1

Angie Eckhoff

Super clean and amazing staff! They go above and beyond to make sure your visit is great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich Meal, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich, Chick-Fil-A Deluxe Sandwich

Scott Horace

Got through the drive thru pretty quickly at the lunch rush. Order was accurate and the food was cooked as it should have been. Unfortunately a spicy chicken sandwich, fries, and an iced tea is over $10 now...

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Ben Nisse

Cleanest and most quiet enjoyable experience at a fast food establishment. Extra polite as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Nuggets Kid's Meal, Spicy Chicken Sandwich Deluxe Meal, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich

Todd

The food portions are small and the prices are insanely expensive.

Atmosphere: 5

Food: 2

Service: 5

Brian Wyatt

Arguably the slowest Chick-Fil-A in the area.. McDonalds has beat the drive thru time the last 4 visits I've had.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chick-Fil-A Nuggets

Jacob Kenkel

Wonderful food. I go for dinner before they close and the manager is always welcoming.

Atmosphere: 5

Food: 5

Service: 5

CJ B

Chick-fil-A no more Customer Service!!! No more smile, no more positive vibes!!!Always went to this Chick-fill-A, every time we go they always make mistake here and there from no sauces or no straws or even missing fries something like that. Understood mistakes happen, but the last one so ridiculous unacceptable!!! I was in line in their drive thru, I keep seeing 4-5 employees keep passing by give all the other drive thru cars behind me their food. I tried to make eye contact so many time to all of them but they just passed and no smile and not even knowledge me even my car in front of their window!!! I counted around 20 times they passed by me, until I had to shout out and said something?! I was so confused, I think I didn’t order something out of the ordinary!!! I ordered what in their menu, and the person I asked, she said your food is coming pull forward until pass their pick up window! Waited again for a bit still saw 3 other cars gone, I end up parked my car and went inside! Asked for manager but Nope, the manager not even bother to come or face me as their customer, he saw because he keep turned around looking at while the shift lead possible the one spoke with me! Chicken sandwiches and chicken fingers, I ordered only 4 of them not party tray so what was the problem my orders can’t come but other cars able too?!! She couldn’t answer me, what she end up did put one hard old cookie for the inconvenience!!!Very nice and generous to give one old hard cookie as your apology and your manager just gave me side eyed look?!Is this really Chick-fill-A??? Wow no more “my pleasure” no more appreciate your customer no more great hospitality anymore!!!We are a Chick-fill-A fans, never dream this kind of treatment from Chick-fill-A. What is the one make them different and unique is Gone now ??

Atmosphere: 2

Food: 4

Service: 1

Caroline J.

Like a nightmare... Now Chick-fil-A no more Customer Service!!! No more smile, no more positive vibes!!! Always went to this Chick-fill-A, every time we go they always make mistake here and there from no sauces or no straws or even missing fries something like that. Understood mistakes happen, but the last one so ridiculous unacceptable!!! I was in line in their drive thru, I keep seeing 4-5 employees keep passing by give all the other drive thru cars behind me their food. I tried to make eye contact so many time to all of them but they just passed and no smile and not even knowledge me even my car in front of their window!!! I counted around 20 times they passed by me, until I had to shout out and said something?! I was so confused, I think I didn't order something out of the ordinary!!! I ordered what in their menu, and the person I asked, she said your food is coming pull forward until pass their pick up window! Waited again for a bit still saw 3 other cars gone, I end up parked my car and went inside! Asked for manager but Nope, the manager not even bother to come or face me as their customer, he saw because he keep turned around looking at while the shift lead possible the one spoke with me! Chicken sandwiches and chicken fingers, I ordered only 4 of them not party tray so what was the problem my orders can't come but other cars able too?!! She couldn't answer me, what she end up did put one hard old cookie for the inconvenience!!! Very nice and generous to give one old hard cookie as your apology and your manager just gave me side eyed look?! Is this really Chick-fill-A??? Wow no more "my pleasure" no more appreciate your customer no more great hospitality anymore!!! We are a Chick-fill-A fans, never dream this kind of treatment from Chick-fill-A. What is the one makes them different and unique is Gone now

Tony Slater

Great experience as always.

Atmosphere: 5

Food: 5

Service: 5

Collin Jones

I went to the drive thru on Saturday around 1pm and was greeted by the drive thru worker named Teddy he asked me how my day was and got my food out correctly in a timely manner.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Nuggets, Dr Pepper, Chicken Sandwich

Helen Gojko

Friendly,on the ball. I like everything.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Chicken Sandwich

Molly Mueller

I had the pleasure of being served by Angela. She is amazing and so kind. She took care of me and my friends and was just the best.

Atmosphere: 5

Food: 5

Service: 5

Johnny B

I had take out and the service was excellent. She was very polite and helpful. The food was good, not great. I would order from there again.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Grilled Chicken Sandwich

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