Dairy Queen Grill & Chill

9695 Veterans Memorial Pkwy, O'Fallon
(636) 978-8972

Recent Reviews

Alicia Young

Whatever Dairy Queen has done for their burgers they have changed the taste totally totally disappointed in a burger that tastes like it was fried on the grill and I was told they are no longer grilling them like they used to back in the day! That's what made the Dairy Queen Burgers so great was the grill being used with fresh hamburger patties. Totally disappointed was absolutely no taste to the sandwich and even received it barely warm and dry!

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Chicken Strip

Kim Hicks

Messed up the amount of chicken strips ordered and paid for. Called and was told to come back for new order oh no only had 4 strips for us. Nothing extra for travel and inconvenience. Guess people can’t count to six only to 3 and 4.

Food: 1

Service: 1

John Kincaid

4/14/24 Follow up review, took my wife and stopped in for bite of food. Both hD chicken tenders basket with fries, and onion rings, they have the best chicken tenders, great taste, crispy, onion rings are about the best we have had anywhere around Ofallon, only equat to Sea Galley.The staff always very friendly, smiling, helpfull, fast service great tasting food, and ice cream and lots moreIt's a pleasure to eat at the resturant, clean always, very nice staffIf you haven't tried it or not lately you got to treat your self, drive in or carry out or relax enjoy confortable seating inside, they got it all and great managers.We might see you there on our next trip only 1.5 mile for us to get there.1/4/24:Made another stop for a quick luncheon with my wife and found again, very nice help, soon as you walk in the door, there is no at this business.After reviewing the large menu isn't easy to narrow down choices to what to have. Today was chicken strip, with onion rings and French fries and drink, wife had chicken strips, onion rings, drink and a free sundae "strawerry.Everything was wonderful, great taste, flavor and served fast.The city best far as we found in two years we've now been here, for onion rings, and chicken strips.Entire staff working is all friendly, smiles and really acts like they are glad to see you to eat.The Manager on duty ( didn't get his name) you can't miss him very tall man and he's everywhere you look helping the team, he's very nice and definitely knows how to build a team.Again, we just enjoy coming this this location about anywhere in town.Thank you to the STAFF TEAM, and the manager, please keep it up, your on target. 100%.I have grown up with DQ, and I am so glad there's one here in Ofallon. I've been there twice. We have moved back here, and food is just great quality. Quality, severed very quickly, and the staff we have had contact with is very friendly, welcoming, glad you stopped in.all food has been very tasty and onion rings are really good and so crispyThe same employee we have waited on us and brought our food to us Jeff, he's a ten in this company.The ice cream is as great, cakes out of this world as they have been. It kind a makes you feel like a home style environment which is hard to find these days.If you haven't been here, try it , stop in for ice cream, you'll go back as well again, again. I know we will be back more.Parking: Easy in , easy parking, easy out.Kid-friendliness: Do see families in there all time kid's seem to like it as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Banana Split, Blizzard Ice Cream Cake, Chicken Strip, Chicken Sandwich, Burger

renee dettmer

Fast service

Atmosphere: 5

Food: 5

Service: 5

Chris Hutchens

Ask for a chocolate malt they gave me a chocolate shake that didn't really taste like chocolate

Atmosphere: 4

Food: 1

Service: 5

Mary Shepardson

Whoever is working doesn't know you are supposed to actually put ice cream in the blizzards. Got a large and mostly just the cookie stuff for the new cookie blizzard. There was like 2-3 inches of this compacted in the bottom.

Food: 1

Service: 1

Mikalene Torpea

So helpful with getting an ice cream. Staff has always been amazing!

Atmosphere: 5

Food: 5

Service: 5

Travis H

We ordered and paid with the mobile app. The DQ store did not have our order. I had all the info on the app, even the order # but they could not look it up. The said I would need to reorder and pay again plus I would need to contact DQ to get a refund. I'm $80 into the order now. We contacted DQ corporate and said it was take 3 to 5 days for a refund. I've ordered several time with the app before and this is the first time having this issue.

Atmosphere: 4

Food: 4

Service: 2

Cathy Hoffmann

Ordered on the mobile app, got confirmation, & credit card was charged. Showed up to pick it up & we were told they didn't have our order... like, it never came thru their system. He said it's happened before, but then said they can't make the order for us without ringing it up & charging us again. When we asked how we should go about getting refunded for the mobile app order, he said "I don't know. Hopefully you can figure it out." Called an 800# I found via Google & was told we would be refunded in 3-5 business days.On top of all of that, the new sauced & tossed tenders are awful. We got an order of both flavors & they were all drowning in the sauce. We needed paper towels to wipe them off to an edible amount. Also note, the garlic parmesan sauce has red pepper flakes in it. It'll be a long time before we go back to this DQ!!

Atmosphere: 4

Food: 2

Service: 1

Don Parr

Ice cream cupcakes are the bomb!!

Atmosphere: 4

Food: 4

Service: 5

clinton boyce

Spent 20 and the only good thing I got was the blizzard. The fries cardboard cold and the popcorn shrimp was very poor quality and both were really small portions for the money as well as the cheese curds soggy and a few of them were just breading. None with the money except the

Food: 2

Service: 3

Betty Stanek

Drive thruKid-friendliness: Its DQ . Nuff said

Atmosphere: 5

Food: 4

Service: 5

Jake House

STOP putting drinks in bags for deliveries. You have no cup holder in the bag like McDonalds or Starbucks so how the hell are the drinks supposed to stay from falling or spilling if they can’t be put in a cup holder!!?

Atmosphere: 4

Food: 5

Service: 1

Clifford Harvey

The staff at this location is consistently polite and courteous. They say thank you for your business. This is so nice to hear that I'll continue to go to this location. Good hiring, training & supervision. Keep it up.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sundaes, Burger

Cindy Matlock

The blizzard I got was good but it wasn't cold enough. I didn't even have it 5minutes and it started melting instantly. By the time I went to go eat it, it was melty soup consistency. Looked like it was really soft when I got it so that's probably why it was melting fast.

Atmosphere: 5

Food: 3

Service: 4

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