Jimmy John's

981 Waterbury Falls Dr, O'Fallon
(636) 329-1899

Recent Reviews

Austin Cato

The staff was very friendly. The service was outstanding. The young man that took care of me he did everything and was super polite. His name is Xander and he was just great. Give that man a raise!

Atmosphere: 5

Food: 5

Service: 5

Priya Hotmer

It has been 65min since my order. Person on phone is rude and could care less when speaking with you. Won't answer any questions and argues when you tell them why this is not acceptable treatment. I will never go to this location again. The one in Lake stl is so so much better. Will call General manager to get my $ back. Should have read these reviews before ordering.

Carter F.

Always such good vibes there and the food is always amazing too . Customer service and support is always so nice there . Always feel welcomed there and it makes the store look good

Joshua D.

When you're in need for the fastest sandwich made in the history of the country, you come to Jimmy John's.I made the mistake of trying to hold off eating lunch after a few errands, but the body got the best of me. Stopped by Jimmy John's and they delivered a decent sandwich in record time. That's all you can ask for. Sorry for no pics, but I was hangry.The Beach club is a solid sandwich.

Kevin Mattie

Never disappointed. #9 with hot peppers, cut in half. My go to order.

Atmosphere: 5

Food: 5

Service: 5

Myra wells

I was in the local credit Union, handeling my business when a driver came in and started cussing out the staff calling them Fing Bwords and saying he didn't need the fing job, he was completely unhinged and deranged. I order from here regularly but I NEVER will again. Jimmy Johns get rid of this young man who feels the need to scream and verbally assault it's patrons.

Atmosphere: 1

Food: 1

Service: 1

tyler hughes

Driver was very rude about a mistake made by them.

Keri Long

Great subs, glad they have wraps back. However it is so slow for delivery - 90 mins is way too long. Any other restaurant nearby on their busiest night is not that long.

Albert Cerf

Don't waste your time going to subway! These guys do it right!

Shannon Patricia

Alicia & Ryan are the best! Always making sandwiches ON POINT!

Liam G

Food is made rather quickly, workers are kind and do not seemed stressed. Only drawback which is a corperate problem is that the prices have risen a lot. A 16 inch BLT is roughly $17 after tax

Jordan Gunter

Don’t order delivery from this restaurant unless you want to wait an hour. Happened to me twice now

Tara W.

I stopped here passing through town. The service was very fast and friendly. I asked for a small cup so I could get some water for my dog who was waiting in the car. They gladly gave me a cup and then asked what kind of dog it was. I told them and then when my sandwich was ready they gave me some roast beef slices for my dog! It was so sweet! Thanks for the awesome service!

Dolph Jeck

terrible encounter yesterday when picking up an order. I was asked by the counter person why I called the store over a month ago to inquire about a question I had about my precious order. The person was rude and accusing. wondering why I would call with a question. this was over a month ago order. not my current order from yesterday. What kind of customer service is that . berating a customer over a previous phone call. I promise I won't be back. and have posted to my Facebook and other social media to DO NOT PATRONIZE this business.

Deanna C

50 min and still no food?!?!.. cancelled the order! No one really cared when I called to check on it.. isnt it 20 mins or less?!?!

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