Let's start by saying that these subs are overpriced. Feeding a family of 4 with 3 mediums and one large sub came to just under 50 dollars. This was without any double meat, any chips, fries or sodas.... just the sandwiches.A medium is a 9 inch sub, where for the same price you could get a 12 inch sub at the competition.I don't call the competition name. Directly, but I am sure 100 percent that you know who that is.Now that the price is out of the way, let's talk quality. I was not vastly impressed by the taste of the sandwich as internally the same components can be found elsewhere and used in the same combinations....so no competitive advantage there.The amount of meat provided is not an exceptional difference either that warrants the additional costs. Do they have ingredients that you can't get from the competitor?Sadly no, they have less in fact with lacking olives and spinach.The only difference I can see is that their bread is a different texture than the comparison.The problem here was my bigger gripe as the sub shop is emulating an original east coast deli sandwich, and that means a full sandwich of meat on Italian bread.This bread is not the same and is a more dense perhaps sweeter taste. It is good bread, but overrides the internals of the sandwich in my opinion.Now I do not believe in buying cheaper subs, I just expect more than a change of scenery for the additional cost.By the way, the service here was exceptionally good and I rated 5 for that and the place is clean and very well laid out ( also rated 5) or a sub shop.But sadly the food received an OK rating, I had hoped for better.Vegetarian options: I only saw one specific option, essentially a sandwich with no meat... Nothing specially made it attractive for vegetarians.Parking: We live in the suburbs, there is always parking.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Italian Submarine, Chicken Parmesan, Turkey Bacon Ranch, Cheesesteak
rocco steo
The sub was super greasy. The fries were good. The worst part is half of my sub fell on the floor after the worker put it on the edge of the table in front of all the other crew and didn’t even offer to make me a new one. I threw it away along with the 14 dollars I spent on it. I’ll stick with jersey mikes from this point on.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: French Fries
Amrit Lall
I had really great service at Penn station. One of my subs accidentally had something in it and instead of just placing that half of my sub they replaced the entire sub free of charge. On top of that they gave me a voucher for a free sub next time I come by. I just want to say thanks to Calvin and his crew. They went above and beyond. I'll be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Danny C.
I ordered a Philly Cheesesteak and it was amazing! I hate to say it but they make better Philly's than Philly. They also make fries the right way, peeled and sliced in store. My only complaint is the lemonade is way too sweet and not enough lemon, other than that, I definitely will be a returning customer.
Stacey Gambetta
The hours on the door say they are open until 10. However, the 3 kids standing around at 9:30 already had everything shut down and didn’t want to serve me. Teenagers shouldn’t be able to run food establishments. Most of them give the worst service! Won’t come back. I’ll make sure to spread the word also!
Atmosphere: 1
Food: 1
Service: 1
Matt Souders
Boom! Whether on the run or settled in; hits the spot. Every. Single. Time!
Atmosphere: 5
Food: 5
Service: 5
Erin Gohil
Very fast, friendly service! Fried perfectly cooked.
Atmosphere: 5
Food: 5
Service: 5
Lindsey Pirtle
Awesome chicken caesar salad
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Sub
TravelUSA
If you're preparing food and sporting a beard you must wear a special hair-net for beards.Why doesn't the Manager enforce state and county health codes at this restaurant? "Employees must wear hair-nets when preparing food."
Matthew Sahd
I lvoe that this location is open late. It’s always clean and the food is good.
Wow is all I can say. I placed an order and paid online today thinking I ordered it from the Lake St Louis location to pick up. When I got there they did not have my order and I realized I ordered it from the Ofallon location, totally my mistake. Rather than driving all the way over there I reordered and paid another $12 and decided I’d call them after to see if they would refund it. When I called over there I was told I needed to cancel it through the app and the person just hung up. Since I didn’t order it through the app, I was unable to cancel the order and thought they were probably busy and I’d call back later when it wasn’t lunch time. I called back early evening and when the manager got on the phone she just stated to me that she was told they would not issue a refund. I said so I should just say you’re welcome for the $12 and she just said, yes I guess so. So Penn Station, I paid $24 today for a Regular sub. You’re welcome, keep it and I will take my business elsewhere!
William I.
I tried to order dinner online and when I submitted the order something went wrong, and it said my order did not go through. I went to the store and ordered my food. Then I saw the charge on my credit card. I called the store and they said I picked up my order and then hung up on me. I will never buy from Penn Station again. It was so rude the way they treated me on the phone. Horribly service.
Leah Moore
I came in to the shop to get a sub, the staff was warm and welcoming. I got a Philly with lettuce, tomato and mayo (my personal favorite) with their great fries. Everything was hot and made quickly to order. Highly recommend stopping in!
Jack J (JJ)
Much better quality than some of their competitors (e.g., Subway) with larger portion sizes. However, it can be a little pricey. For example, a large cheese steak sandwich with extra meat will run about $18, but I've paid that much in a sit-down restaurant for a much less satisfying sandwich. I'm not a big fan of their fries, but I still give them 5 of 5 stars because I think the sandwiches are that good.
Rebecca Snarzyk
I like the food from here I paid $17 for only 2 sandwiches, so there prices have gone up just like other restaurants. I have stopped using the online App to order, because they don't have the fries ready for your order and you have to wait for just that. The whole point to me in ordering the food online and getting a time to pick up is that it will be ready to pick it up and go. Instead you still have to wait. Overall the quality and service is good and this place is clean.
Let's start by saying that these subs are overpriced. Feeding a family of 4 with 3 mediums and one large sub came to just under 50 dollars. This was without any double meat, any chips, fries or sodas.... just the sandwiches.A medium is a 9 inch sub, where for the same price you could get a 12 inch sub at the competition.I don't call the competition name. Directly, but I am sure 100 percent that you know who that is.Now that the price is out of the way, let's talk quality. I was not vastly impressed by the taste of the sandwich as internally the same components can be found elsewhere and used in the same combinations....so no competitive advantage there.The amount of meat provided is not an exceptional difference either that warrants the additional costs. Do they have ingredients that you can't get from the competitor?Sadly no, they have less in fact with lacking olives and spinach.The only difference I can see is that their bread is a different texture than the comparison.The problem here was my bigger gripe as the sub shop is emulating an original east coast deli sandwich, and that means a full sandwich of meat on Italian bread.This bread is not the same and is a more dense perhaps sweeter taste. It is good bread, but overrides the internals of the sandwich in my opinion.Now I do not believe in buying cheaper subs, I just expect more than a change of scenery for the additional cost.By the way, the service here was exceptionally good and I rated 5 for that and the place is clean and very well laid out ( also rated 5) or a sub shop.But sadly the food received an OK rating, I had hoped for better.Vegetarian options: I only saw one specific option, essentially a sandwich with no meat... Nothing specially made it attractive for vegetarians.Parking: We live in the suburbs, there is always parking.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Italian Submarine, Chicken Parmesan, Turkey Bacon Ranch, Cheesesteak
The sub was super greasy. The fries were good. The worst part is half of my sub fell on the floor after the worker put it on the edge of the table in front of all the other crew and didn’t even offer to make me a new one. I threw it away along with the 14 dollars I spent on it. I’ll stick with jersey mikes from this point on.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: French Fries
I had really great service at Penn station. One of my subs accidentally had something in it and instead of just placing that half of my sub they replaced the entire sub free of charge. On top of that they gave me a voucher for a free sub next time I come by. I just want to say thanks to Calvin and his crew. They went above and beyond. I'll be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
I ordered a Philly Cheesesteak and it was amazing! I hate to say it but they make better Philly's than Philly. They also make fries the right way, peeled and sliced in store. My only complaint is the lemonade is way too sweet and not enough lemon, other than that, I definitely will be a returning customer.
The hours on the door say they are open until 10. However, the 3 kids standing around at 9:30 already had everything shut down and didn’t want to serve me. Teenagers shouldn’t be able to run food establishments. Most of them give the worst service! Won’t come back. I’ll make sure to spread the word also!
Atmosphere: 1
Food: 1
Service: 1
Boom! Whether on the run or settled in; hits the spot. Every. Single. Time!
Atmosphere: 5
Food: 5
Service: 5
Very fast, friendly service! Fried perfectly cooked.
Atmosphere: 5
Food: 5
Service: 5
Awesome chicken caesar salad
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Sub
If you're preparing food and sporting a beard you must wear a special hair-net for beards.Why doesn't the Manager enforce state and county health codes at this restaurant? "Employees must wear hair-nets when preparing food."
I lvoe that this location is open late. It’s always clean and the food is good.
Restaurantji Recommends
Wow is all I can say. I placed an order and paid online today thinking I ordered it from the Lake St Louis location to pick up. When I got there they did not have my order and I realized I ordered it from the Ofallon location, totally my mistake. Rather than driving all the way over there I reordered and paid another $12 and decided I’d call them after to see if they would refund it. When I called over there I was told I needed to cancel it through the app and the person just hung up. Since I didn’t order it through the app, I was unable to cancel the order and thought they were probably busy and I’d call back later when it wasn’t lunch time. I called back early evening and when the manager got on the phone she just stated to me that she was told they would not issue a refund. I said so I should just say you’re welcome for the $12 and she just said, yes I guess so. So Penn Station, I paid $24 today for a Regular sub. You’re welcome, keep it and I will take my business elsewhere!
I tried to order dinner online and when I submitted the order something went wrong, and it said my order did not go through. I went to the store and ordered my food. Then I saw the charge on my credit card. I called the store and they said I picked up my order and then hung up on me. I will never buy from Penn Station again. It was so rude the way they treated me on the phone. Horribly service.
I came in to the shop to get a sub, the staff was warm and welcoming. I got a Philly with lettuce, tomato and mayo (my personal favorite) with their great fries. Everything was hot and made quickly to order. Highly recommend stopping in!
Much better quality than some of their competitors (e.g., Subway) with larger portion sizes. However, it can be a little pricey. For example, a large cheese steak sandwich with extra meat will run about $18, but I've paid that much in a sit-down restaurant for a much less satisfying sandwich. I'm not a big fan of their fries, but I still give them 5 of 5 stars because I think the sandwiches are that good.
I like the food from here I paid $17 for only 2 sandwiches, so there prices have gone up just like other restaurants. I have stopped using the online App to order, because they don't have the fries ready for your order and you have to wait for just that. The whole point to me in ordering the food online and getting a time to pick up is that it will be ready to pick it up and go. Instead you still have to wait. Overall the quality and service is good and this place is clean.
Atmosphere: 5
Food: 5
Service: 5