?♀️ had two employees, one was busting his butt making sandwiches while the other spent 10+ making a sandwhich for himself even asked by the other guy to help. Ordered two sandwiches and took 20 mins to get them made. Guy was totally either lazy or high randomly laughing when the line of customers weren’t saying a thing.very unprofessional. Ozark has other subways. Don’t waste your time here. I’d leave zero stars.
Visit this store weekly. Staff was more concerned with getting the online/delivery ticket printed. No greeting just a what can I get you with no smile. I walked out without ordering. Staff needs to at least act like they care. Time of visit was 6:30 P.M. on Saturday September 30th.
Service: 1
Mike Wall
Used a coupon, and got a great tasting sub!
Atmosphere: 5
Food: 5
Service: 5
Micah A.
I love subway, the spicy Italian with black olives purple onions , mayo and honey mustard! Yum!
Alesya Kolesnikova
Very nice and friendly helpful employees very clean everything is super fresh ? Excellent employees! Highly recommended?
Atmosphere: 5
Food: 5
Service: 5
Johnathon Rowland
Apparently closing at 9 is actually closing at 8:30 now. I stopped by to get a sandwich real quick, which doesn’t even take 10 minutes, but the door was locked. I’ve never seen such lazy staff at a restaurant in my life.
Michelle Mosher
We did have wait but that was okay the where slammed with online orders , they kept Apologize
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch Wrap
Angela
Don’t eat here. Rude employees and horrible service. They also don’t participate in Subway app deals so you’ll end up paying twice as much. Go somewhere else. Hope this one closes down!
First of all, I never eat at Subway so i’m not sure if this is a random occurrence but I came in this Sunday on my lunch break and while my sandwich was being made there was an employee coughing all over the food station and on my sandwich so I politely asked them to remake it, which they did and I was very thankful! I drove back to my work to eat my food and as I opened it there was a hair sticking out of my sandwich remake so I ended up throwing it away. I called to get a refund because I just didn’t end up eating it. I was VERY polite and understanding over the phone as I work in customer service (I work in a pharmacy, I get yelled at every other interaction) and just thought this was an unfortunate circumstance. The employee couldn’t help coughing and the hair was just an accident. Like if anyone gets it, it’s me and I don’t think it’s unreasonable to ask for a refund in that situation. I spoke briefly with Hannah, who told me I could come back and get it, to which I asked if I could just get it refunded back to my card because I didn’t have time to come back. She said no, and that I could come back tomorrow and they MIGHT give me my refund if they wanted to. I was just really confused by her response because why would they maybe not want to? So I asked her what she meant by that and she said that her coworkers might want to give me my refund but they don’t have to. So I asked if I could talk to a manager to make sure I got my money back and she said “I’m the closest you’re going to get to a manager right now.” She also told me there was not an actual manager I could speak to. (I hate even asking for one) After that I basically just tried to explain my thoughts, and I was still being nice even though she was condescending and rude to me. I ended up getting hung up on. Thankfully, my manager let me come back after my break so I could make sure to get my refund. The boys who helped me were very understanding and nice and willing to refund me even though they hadn’t even heard the full story. I don’t know if this girl was just having an off day or she normally is rude to customers but I could’ve been a lot meaner if i was someone else. I just want her to learn to be a nice person like I was to her even though she was rude to me!
Chris Lewis
Does not participate in new Series'22 menu.
Jake P
Awfully made sandwiches, wrong ingredients and bread was uncut. The sandwiches looked like they were literally thrown together.
David
So I ordered my food asked for my sandwich how I like it. Then paid for my sandwich and cooler ranch Doritos and found out after that never got a receipt. And when I told Alice about the bread she wanted to make another and I said no I’m sorry I don’t want to over eat. But also this is first time no recipet at all. Their are so many reasons why you get your receipt. I’m hoping subway corporate sees this and it doesn’t ever happen again. I guess people who work at fast food restaurants including at subway need to remember to give receipts all the time. People please just do your job…
Leya K.
Every other time i get a normal sandwich. I order the same thing everytime. It usually is soggy, they put so much sauce that its all you can taste. Ridiculous. Rather drive to the fremont location, they make it better all the time.
?♀️ had two employees, one was busting his butt making sandwiches while the other spent 10+ making a sandwhich for himself even asked by the other guy to help. Ordered two sandwiches and took 20 mins to get them made. Guy was totally either lazy or high randomly laughing when the line of customers weren’t saying a thing.very unprofessional. Ozark has other subways. Don’t waste your time here. I’d leave zero stars.
Atmosphere: 1
Food: 1
Service: 1
The BOSS is BOSS!! The sub that is.
Atmosphere: 3
Food: 4
Service: 4
Best subs ever Mr beast was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Low Fat Milk, Chicken Bacon Ranch Wrap, Pizza Sub, Meatball Marinara, The Beast, Chocolate Chip, Tuna, Supreme Meats, Vitamin Water xxx, Baked Lay's Original, Oatmeal Raisin, Black Forest Ham, Subway Club, Generic Toy, 6 Pack Cookie Box, All-Pro Sweet Onion Teriyaki, Titan Turkey, Elite Chicken & Bacon Ranch, Veggie Patty
Visit this store weekly. Staff was more concerned with getting the online/delivery ticket printed. No greeting just a what can I get you with no smile. I walked out without ordering. Staff needs to at least act like they care. Time of visit was 6:30 P.M. on Saturday September 30th.
Service: 1
Used a coupon, and got a great tasting sub!
Atmosphere: 5
Food: 5
Service: 5
I love subway, the spicy Italian with black olives purple onions , mayo and honey mustard! Yum!
Very nice and friendly helpful employees very clean everything is super fresh ? Excellent employees! Highly recommended?
Atmosphere: 5
Food: 5
Service: 5
Apparently closing at 9 is actually closing at 8:30 now. I stopped by to get a sandwich real quick, which doesn’t even take 10 minutes, but the door was locked. I’ve never seen such lazy staff at a restaurant in my life.
We did have wait but that was okay the where slammed with online orders , they kept Apologize
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch Wrap
Don’t eat here. Rude employees and horrible service. They also don’t participate in Subway app deals so you’ll end up paying twice as much. Go somewhere else. Hope this one closes down!
Restaurantji Recommends
First of all, I never eat at Subway so i’m not sure if this is a random occurrence but I came in this Sunday on my lunch break and while my sandwich was being made there was an employee coughing all over the food station and on my sandwich so I politely asked them to remake it, which they did and I was very thankful! I drove back to my work to eat my food and as I opened it there was a hair sticking out of my sandwich remake so I ended up throwing it away. I called to get a refund because I just didn’t end up eating it. I was VERY polite and understanding over the phone as I work in customer service (I work in a pharmacy, I get yelled at every other interaction) and just thought this was an unfortunate circumstance. The employee couldn’t help coughing and the hair was just an accident. Like if anyone gets it, it’s me and I don’t think it’s unreasonable to ask for a refund in that situation. I spoke briefly with Hannah, who told me I could come back and get it, to which I asked if I could just get it refunded back to my card because I didn’t have time to come back. She said no, and that I could come back tomorrow and they MIGHT give me my refund if they wanted to. I was just really confused by her response because why would they maybe not want to? So I asked her what she meant by that and she said that her coworkers might want to give me my refund but they don’t have to. So I asked if I could talk to a manager to make sure I got my money back and she said “I’m the closest you’re going to get to a manager right now.” She also told me there was not an actual manager I could speak to. (I hate even asking for one) After that I basically just tried to explain my thoughts, and I was still being nice even though she was condescending and rude to me. I ended up getting hung up on. Thankfully, my manager let me come back after my break so I could make sure to get my refund. The boys who helped me were very understanding and nice and willing to refund me even though they hadn’t even heard the full story. I don’t know if this girl was just having an off day or she normally is rude to customers but I could’ve been a lot meaner if i was someone else. I just want her to learn to be a nice person like I was to her even though she was rude to me!
Does not participate in new Series'22 menu.
Awfully made sandwiches, wrong ingredients and bread was uncut. The sandwiches looked like they were literally thrown together.
So I ordered my food asked for my sandwich how I like it. Then paid for my sandwich and cooler ranch Doritos and found out after that never got a receipt. And when I told Alice about the bread she wanted to make another and I said no I’m sorry I don’t want to over eat. But also this is first time no recipet at all. Their are so many reasons why you get your receipt. I’m hoping subway corporate sees this and it doesn’t ever happen again. I guess people who work at fast food restaurants including at subway need to remember to give receipts all the time. People please just do your job…
Every other time i get a normal sandwich. I order the same thing everytime. It usually is soggy, they put so much sauce that its all you can taste. Ridiculous. Rather drive to the fremont location, they make it better all the time.