I was reminded tonight why I stopped dining at this location. Though it was close to closing, is great customer service too much to ask?The cook was rude, mumbled under his mask as he totally wrecked my order and lost a portion of the extra chicken I paid for on the floor.Being short staffed unfortunately affects a lot. Teach these kids what good service is, or take them off payroll. Tonight was ridiculous and I won’t be going back.
Brian SCHOENE
To the guy taking orders next time try not to be
Atmosphere: 3
Food: 3
Service: 3
Alex Meenehan
Came here for the first time Ive been told they had great food. The food its self was ok nothing to write home about. But the price for it was astronomical. $10 for a sub didnt include a drink or fries all thats extra. $30 for what I could have gotten at subway for $15 and it would have been just as good. Hell $30 would have gotten me 2 meals at a sit down restaurant.I guess this is the five guys of subs.
Beena Weena
First time I ordered the whole grain bread. The bread was very under baked. But, the staff was cheerful.
Atmosphere: 4
Food: 3
Service: 5
Abolish TheFBI
Classic Italian was perfect. Staff were so helpful. Look forward to coming back again.
Atmosphere: 5
Food: 5
Service: 5
Shane Blackledge
I enjoyed the classic Italian sub. It was a little dry. More oil and vinegar next time. Bread is good with a nice outside texture. Fries are also really good.
Atmosphere: 4
Food: 4
Service: 4
Thomas Askins
Great place for subs, staff is awesome, great prices and food deals, subs are the best. Lots of
Atmosphere: 5
Food: 5
Service: 5
Kim Morton
Always delicious. Warm Italian sub, amazing.
Atmosphere: 5
Food: 5
Service: 5
brett ripp
Best fries in the world, sandwiches are good, but those fries!
Atmosphere: 4
Food: 4
Service: 4
Deborah Crawford
Wow!! Ok yall, I ordered a Veggie sandwich and it was AMAZING!!This sandwich was so good that I returned the very next day and ordered the exact sandwich.Everything was so fresh and delicious. And to add...the store manager and the staff remembered me and what I ordered. Impressive!! I give this location 5 ⭐'s.Thank you ladies for a great experience. You rock!!Vegetarian options: For my vegetarian family you are welcomed here! Enjoy.
Love this place. So good. Philly cheesesteak and ruebens are amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Fresh
Tracy Scowden
Confusing pickup process. If you walk in and say "I have a pickup" they'll say "you need to go to the register". If you start by walking to the register they will start almost yelling "are you here for a pickup" before you can get to where you think they want you from the last guys telling you that you needed to be at the register. Seriously, put a pickup sign up instead of trying to make the customer feel stupid!
T-Bone S
Confusing pickup process. If you walk in and say "I have a pickup" they'll say "you need to go to the register". If you start by walking to the register they will start almost yelling "are you here for a pickup" before you can get to where you think they want you from the last guys telling you that you needed to be at the register. Seriously, put a pickup sign up instead of trying to make the customer feel stupid!
Service: 3
Isaac
Pretty pathetic. They do not let emotional support dogs inside and they wait until after we pay to tell us. My fiancé had to wait outside. We just would have went somewhere else to get food rather than settling for this mediocre service from people who clearly hate their jobs. Afternoon crew on march 26th at zumbhel location.
Caitlin Reilly
I'm so sad to have to give this location 1 star but when I got home from picking up my online order(and standing in the store waiting on my "fresh cut fries" to be done) I dumped my small fries onto a plate to share with my mom, and there was maybe TWO actual fries, the rest was the small bits and crunchy pieces like at the bottom of a fry basket. There was literally NO fries bigger than 3/4 an inch long. What was I waiting for? These weren't fresh fries these were fresh bits and ends. I'm throughly disappointed because I usually have good experiences here. There was also a small 2 to 3 inch long black hair wrapped up into the sandwich wrapper of one of the 3 sandwiches I bought, it wasn't touching the food but it had me inspecting every inch of the other 2 sandwiches too. What a bummer to spend $19 on some sandwiches and a small fry and have issues like this. Zumbhel location usually is good, but I don't know if I'll come back to this one anymore and I frequent Penn stations often.
I was reminded tonight why I stopped dining at this location. Though it was close to closing, is great customer service too much to ask?The cook was rude, mumbled under his mask as he totally wrecked my order and lost a portion of the extra chicken I paid for on the floor.Being short staffed unfortunately affects a lot. Teach these kids what good service is, or take them off payroll. Tonight was ridiculous and I won’t be going back.
To the guy taking orders next time try not to be
Atmosphere: 3
Food: 3
Service: 3
Came here for the first time Ive been told they had great food. The food its self was ok nothing to write home about. But the price for it was astronomical. $10 for a sub didnt include a drink or fries all thats extra. $30 for what I could have gotten at subway for $15 and it would have been just as good. Hell $30 would have gotten me 2 meals at a sit down restaurant.I guess this is the five guys of subs.
First time I ordered the whole grain bread. The bread was very under baked. But, the staff was cheerful.
Atmosphere: 4
Food: 3
Service: 5
Classic Italian was perfect. Staff were so helpful. Look forward to coming back again.
Atmosphere: 5
Food: 5
Service: 5
I enjoyed the classic Italian sub. It was a little dry. More oil and vinegar next time. Bread is good with a nice outside texture. Fries are also really good.
Atmosphere: 4
Food: 4
Service: 4
Great place for subs, staff is awesome, great prices and food deals, subs are the best. Lots of
Atmosphere: 5
Food: 5
Service: 5
Always delicious. Warm Italian sub, amazing.
Atmosphere: 5
Food: 5
Service: 5
Best fries in the world, sandwiches are good, but those fries!
Atmosphere: 4
Food: 4
Service: 4
Wow!! Ok yall, I ordered a Veggie sandwich and it was AMAZING!!This sandwich was so good that I returned the very next day and ordered the exact sandwich.Everything was so fresh and delicious. And to add...the store manager and the staff remembered me and what I ordered. Impressive!! I give this location 5 ⭐'s.Thank you ladies for a great experience. You rock!!Vegetarian options: For my vegetarian family you are welcomed here! Enjoy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Restaurantji Recommends
Love this place. So good. Philly cheesesteak and ruebens are amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Fresh
Confusing pickup process. If you walk in and say "I have a pickup" they'll say "you need to go to the register". If you start by walking to the register they will start almost yelling "are you here for a pickup" before you can get to where you think they want you from the last guys telling you that you needed to be at the register. Seriously, put a pickup sign up instead of trying to make the customer feel stupid!
Confusing pickup process. If you walk in and say "I have a pickup" they'll say "you need to go to the register". If you start by walking to the register they will start almost yelling "are you here for a pickup" before you can get to where you think they want you from the last guys telling you that you needed to be at the register. Seriously, put a pickup sign up instead of trying to make the customer feel stupid!
Service: 3
Pretty pathetic. They do not let emotional support dogs inside and they wait until after we pay to tell us. My fiancé had to wait outside. We just would have went somewhere else to get food rather than settling for this mediocre service from people who clearly hate their jobs. Afternoon crew on march 26th at zumbhel location.
I'm so sad to have to give this location 1 star but when I got home from picking up my online order(and standing in the store waiting on my "fresh cut fries" to be done) I dumped my small fries onto a plate to share with my mom, and there was maybe TWO actual fries, the rest was the small bits and crunchy pieces like at the bottom of a fry basket. There was literally NO fries bigger than 3/4 an inch long. What was I waiting for? These weren't fresh fries these were fresh bits and ends. I'm throughly disappointed because I usually have good experiences here. There was also a small 2 to 3 inch long black hair wrapped up into the sandwich wrapper of one of the 3 sandwiches I bought, it wasn't touching the food but it had me inspecting every inch of the other 2 sandwiches too. What a bummer to spend $19 on some sandwiches and a small fry and have issues like this. Zumbhel location usually is good, but I don't know if I'll come back to this one anymore and I frequent Penn stations often.