I generally live much closer to the one in Florissant Mo , but I come to this one because they’re always on point!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double with Cheese
Linda Combs
We visited this Dairy Queen restaurant on 3/22/24. We came in with my husband's certified trained service dog who was trained for 2/12 years and have the license. We was asked to leave and was refused service. The manager name Tanner told us we will need to show him paperwork on the service dog. I went on to explained to him that according to the LAW and the (ADA)American Disability Act, he has no legal right to ask for this information. I informed him that he was not informed on these laws. He told me per his boss (the owner) He was not allowed to let any service animals or dogs enter without this information. I have never felt so humiliated in my life and to be denied service and asked to leave was surely breaking the law on so many levels. Tanner refused to give me his boss/owner's name. I contacted the corporate office and filed a complaint and even the representative who took my complaint was surprised this happened. I will also be filing a complaint with the ADA.
Atmosphere: 1
Food: 1
Service: 1
billy thekidd1618
This location has really gone down hill. It used to be one of the few fast food restaurants in st.Ann that you could expect receiving your food in a timely manner with good customer service. Not so much anymore. I’m currently waiting in a drive thru line that is wrapped all the way around the building. I tried to go in but they have the doors locked and chairs on top the tables. It’s only 8:30pm, they’re not supposed to close until 10:30. When I pulled up to the drive thru menu I couldn’t read it because they had the light turned off until I requested that he turn it on so I could see to order. To her credit they young lady at the drive thru was nice but she said that the inside closes at 8, that seems a little early. I witnessed several people pull up and try to walk in while I was there.
Alishia Fernandez
If I could give negative rating on tonight's visit going drive threw I would. The guy in drive threw was handing out bags so quick he didn't even hold it long enough and person In Front of me almost dropped their bag. Then when I get to the window I give them the money and they handed back change and my bag I tried to set the bag in my front seat so it wouldnt fall over and i took a second to try and get my change back in my wallet and all I hear comming from inside the Window is a lady yell "move forward. Like damn" i looked up and the girl making blizzards was looking at me. very disrespectful and i will not be comming back to this location. And I'd advise unless you like ignorance you shouldnt either
Atmosphere: 1
Food: 1
Service: 1
jesse hollis
Went thru drive thru, and got a shake and blizzard.Parking: Parking is ok.
Atmosphere: 4
Food: 4
Service: 4
John Jones
Food didn't taste very fresh. Might have been the time of day we stopped by. Going to try again later.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, Bacon Cheeseburger, Double with Cheese, Cookie Daugh, Triple Cheeseburger, Cheeseburger, Flame Thrower, Banana Split
Vielka Williams
My son just left the DQ in Saint Ann, bought 2 medium hot fudge sundae’s and it 1 small skinny stream of ice cream in each container. I figured I’d do a review because I’m tired of being cheated.
Food: 4
Service: 1
Gloria Brooks
Always pleasant, bright, clean and safe environment. Love fish sandwich and table service I've received fromTerrance, Taylor, and other staff.
Atmosphere: 5
Food: 5
Service: 5
Diana Buckley
Have chocolate ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Linda Rogers
Food was great as usual and the customer service at the dive was
The food is made so fast it is shocking. There are always great coupons on their mobile app. I also really love the chocolate chip cookie dough ice cream cake which there is a great coupon you get on the mobile app every year for your birthday. The staff are always polite when I am there also.
Atmosphere: 5
Food: 5
Service: 5
Rosalind A
Service was very good and the line moved fairly fast.
Atmosphere: 4
Food: 4
Service: 5
Judy Byrd
We got wonderful shakes here, they were made just right for a reasonable price, will be back!
Dee McRoberts
I am still a big fan of DQ. But more often than not, my fries are always lukewarm to room temp. Perhaps I should ask for no salt on my fries in order for them to be hot.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Double with Cheese, Cheeseburger
I generally live much closer to the one in Florissant Mo , but I come to this one because they’re always on point!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double with Cheese
We visited this Dairy Queen restaurant on 3/22/24. We came in with my husband's certified trained service dog who was trained for 2/12 years and have the license. We was asked to leave and was refused service. The manager name Tanner told us we will need to show him paperwork on the service dog. I went on to explained to him that according to the LAW and the (ADA)American Disability Act, he has no legal right to ask for this information. I informed him that he was not informed on these laws. He told me per his boss (the owner) He was not allowed to let any service animals or dogs enter without this information. I have never felt so humiliated in my life and to be denied service and asked to leave was surely breaking the law on so many levels. Tanner refused to give me his boss/owner's name. I contacted the corporate office and filed a complaint and even the representative who took my complaint was surprised this happened. I will also be filing a complaint with the ADA.
Atmosphere: 1
Food: 1
Service: 1
This location has really gone down hill. It used to be one of the few fast food restaurants in st.Ann that you could expect receiving your food in a timely manner with good customer service. Not so much anymore. I’m currently waiting in a drive thru line that is wrapped all the way around the building. I tried to go in but they have the doors locked and chairs on top the tables. It’s only 8:30pm, they’re not supposed to close until 10:30. When I pulled up to the drive thru menu I couldn’t read it because they had the light turned off until I requested that he turn it on so I could see to order. To her credit they young lady at the drive thru was nice but she said that the inside closes at 8, that seems a little early. I witnessed several people pull up and try to walk in while I was there.
If I could give negative rating on tonight's visit going drive threw I would. The guy in drive threw was handing out bags so quick he didn't even hold it long enough and person In Front of me almost dropped their bag. Then when I get to the window I give them the money and they handed back change and my bag I tried to set the bag in my front seat so it wouldnt fall over and i took a second to try and get my change back in my wallet and all I hear comming from inside the Window is a lady yell "move forward. Like damn" i looked up and the girl making blizzards was looking at me. very disrespectful and i will not be comming back to this location. And I'd advise unless you like ignorance you shouldnt either
Atmosphere: 1
Food: 1
Service: 1
Went thru drive thru, and got a shake and blizzard.Parking: Parking is ok.
Atmosphere: 4
Food: 4
Service: 4
Food didn't taste very fresh. Might have been the time of day we stopped by. Going to try again later.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, Bacon Cheeseburger, Double with Cheese, Cookie Daugh, Triple Cheeseburger, Cheeseburger, Flame Thrower, Banana Split
My son just left the DQ in Saint Ann, bought 2 medium hot fudge sundae’s and it 1 small skinny stream of ice cream in each container. I figured I’d do a review because I’m tired of being cheated.
Food: 4
Service: 1
Always pleasant, bright, clean and safe environment. Love fish sandwich and table service I've received fromTerrance, Taylor, and other staff.
Atmosphere: 5
Food: 5
Service: 5
Have chocolate ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Food was great as usual and the customer service at the dive was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame Thrower, Banana Split
Restaurantji Recommends
Fast. Friendly. Hot food.
Atmosphere: 5
Food: 5
Service: 5
The food is made so fast it is shocking. There are always great coupons on their mobile app. I also really love the chocolate chip cookie dough ice cream cake which there is a great coupon you get on the mobile app every year for your birthday. The staff are always polite when I am there also.
Atmosphere: 5
Food: 5
Service: 5
Service was very good and the line moved fairly fast.
Atmosphere: 4
Food: 4
Service: 5
We got wonderful shakes here, they were made just right for a reasonable price, will be back!
I am still a big fan of DQ. But more often than not, my fries are always lukewarm to room temp. Perhaps I should ask for no salt on my fries in order for them to be hot.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Double with Cheese, Cheeseburger